moxxey:

Beolab, this is the version we all have installed and is the reason behind the thread.

Apparently there is a new sw (need to speak to my dealer on Monday) which is being tested internally, which was offered to me by my dealer when I was away.

 Yes i know, but not all people/dealers now that you need to install the H8 software separately!  It´s not updated if your dealer only update the software to 4.24a! The dealer / service guy most update this manually in the Service Tool MK II. 

 

i heard from my dealer on friday and he says there is a download 5.xx and he says he has downloaded it, a manual update he said

im going to find out monday when he will install

I have also yesterday my first "crash" with my BV7-40 MarkIII. I have had the sw 4.24 installed in july. Does anyone know anything about a new software yet?

 

Regards
Martin

i have been told that there was a fix in version 5.24 and now 5.26 is availible according to my dealer and it shoudl be installed on my TV in the next few days

the lack of info it annoying though

call your dealer and tell him you want 5.26 install on your tv ASAP according to B&o technical Uk this fixes the problem

I wonder how they figure their revision references? ie. the jump from a v4.xx to a v5.xx should be 'significant'. If not, they ought to progress through 4.3x, 4.4x, 4.5x etc.

hi moxxxey i did ask my dealer this and he said that there is normaly a software update every few days that fix things and work on other things but we dont notice as we dont need them all i know is im told 5.24 contains the fix for the problems we have been having and i am going to get 5.26 installed.

I hope this happens as i am getting sick of hearing its fixed and then looking silly when i annoce it on here

Please note that sw 4.24a is the 'current' release for BeoSystem 3. Software 5.2.4, 5.2.5 and 5.2.6 are versions for the Service Tool (mk2) - and that 5.2.5 never was released and 5.2.6 was released September 18th.

Most here are looking for a fix for BeoSystem 3, and not the Service Tool itself.

Roger

i dont know i am geting sick of the lack of info provided, i was told by my dealer that the technical guys have said that its fixed who am i to argue?

i have just called my dealer and said i am annoyed with the mix match of info i am getting and he started up his laptop and read me the release notes that come down with the newest service tool. currently 5.34

Service tool mk 2 realase notes

5.23 - correction for bv-7-40 mk3 beosystem 3
5.24 - correction to bv7-40 mk3 beosystem 3
5.26 - correct to BV4 (no idea about what this fixes)

i am waiting for this to be installed then i will know more but as i say im only going on the info i am being given

But these corrections are for the Service Tool Mark II - to make it work smoother. To add to the info you provided:

ServiceTool MK2.

span.TextColor7 { color:#0000FF; } span.DefaultParagraphFont { } div.BodyText { font-family:'Verdana'; font-size:9pt; } div.Normal { font-family:'Times New Roman'; font-size:10pt; } table.TableNormal { } ins {color:blue} del {color:red} The Bang & Olufsen ServiceTool MK II has been updated to version 0.5.2.6. (18.09.2008).  Use the “Update application” button in the lower right corner of the ServiceTool to update via server connection. A brief outline of the changes is given below: Service Tool MKII version 0.5.2.6         · PUC table update for BeoSystem 3, BeoVision 4, BeoVision 7 and BeoVision 9         · Improved tips/instructions for BeoVision 4 ACM   · Added decoder (remember to update additional files) Service Tool MKII version 0.5.2.5 (Not released) Service Tool MKII version 0.5.2.4         · BeoVision 8-26/32 software build 109 (can only be added on build 77/37)         · Correction for: Manual software update fails for BeoSystem 3, BeoVision 7-40 MK III         · Small HDR2 and W1 tool improvements Service Tool MKII version 0.5.2.3         · Correction for: Automatic software update fails for BeoSystem 3, BeoVision 7-40 MK III

This is something totally different than the BeoSystem 3 software updates - the release info on sw 4.24a for the BeoSystem 3 is:

White flash, picture Format changes, CD muted too long, stand problem - software update to version 4.24a

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Roger

 

do you think that the problem might not be 4.24 but a problem with the flashing of the software ie a problem with the service tool causing 4.24 to not be installed properly as i hear there are loads of peopel with my set up and only a few people are getting the problems, so maybe the service tool problem causes the whole issue.

 

Do you have the factory installed PUC list or did the dealer create and flash a list for you ?

i have the default list i know they install one and it did nto have sky as i believe it was european and then flashed again with the version that contains the puc for SKY HD

I created my own PUC and installed it. I updated my BV7-40 Mk3 to the 4.24a version. No white flashes anymore viewing movies at 1080p. I have to test if 24 fps is supported. I think the issues come because of automatic updates. Is better to update the TV manually, unplugging it for 45 seconds after every update.

ok my TV is being updated tommorow with the new software and using the new Service tool.

i will post all stats after 1030am GMT once the update has been done and then we can begin to see if the update has fixed the issue with the STB acting very strange and the TV crashing randomly.

Looking forward to it working "finers crossed"

 

seanklemis:

ok my TV is being updated tommorow with the new software and using the new Service tool.

i will post all stats after 1030am GMT once the update has been done and then we can begin to see if the update has fixed the issue with the STB acting very strange and the TV crashing randomly.

Looking forward to it working "finers crossed"

Well, since i bought a BV4 instead of the BV7, i have not had the tv crash once, and the BS3 is also running 4.24a, so it is very strange what happens with the BV7 and 4.24a, i hope the best for you.

/Weebyx

My BV7-40 MarkIII "crashed" yesterday again. I went in the Service menu and checked what error code it was when it crashed. It said "Watchdog reset". Does anybody of you know what this is?

i have B&o here right now and the software is being flashes with service tool MK2 5.2.6 and it fails half way through,

error ~1320 com port not open yet in the avs - pef module

we are now trying again

 

on the second attempt the fails above did nto happen and its still going

The software fix is NOT available yet...SW 5.00 will be available very soon (this month) and willl fix a lot of problems, I believe the switching off when using a third party product connected via HDMI should be one of the fixes...

ok software update has completed with no errors this time all the way through

no the waiting game, i have removed teh scart lead and wil see if it crashes

BEOKNOW:

The software fix is NOT available yet...SW 5.00 will be available very soon (this month) and willl fix a lot of problems, I believe the switching off when using a third party product connected via HDMI should be one of the fixes...

 

i have been told different by my dealer and his info comes from technical UK.

who knows i still have 4.24a build 344 i believe and the only thing i can do it wait and see if what they say will fix the problem will actually fix the problem.

 

well it has 4.24a on it and without the scart lead the HD box is not turning off and on the HD box and loosing Sync already.

 

When using Sky HD connected via HDMI you most connect a skart lead also for control purposes.

 

Software 5.00 WILL be available very soon - believe me!

is this always going to be the case that a scart lead will need to be conencted for a HD box using HDMI connection???

Yes, I believe so.