woohoo, i got my tv a month ago, do you guys think that i can get this fixed under warrenty?

if you did not get it fixed under warentee i woudl ask for my money back.

the tv u bought if its broken it should be fixed free mine is broke and its 3 months old and they will come and fix it ASAP with the new software.

true... ill also ask them to update the STB while theyre here. thanks

seanklemis:

hi all i have info that the "fixed" version of 4.24 has been released!

Hi, where do you have the info from ?, My dealer couldt see anything on the intranet 5 hours ago ?

 

/Weebyx

The Service Tool Mk2 has had a software upgrade, but there is no update of 4.24sw at present...

im told by my dealer that the service tool upgrade has fixed the problem, im only going on what they told me, according to B&o techinal UK.

 

has anyone else had this confirmed yet by there dealer or has anyone had the new software installed yet?

Haven't we already covered ground on this 'fixed' sw 4.24? Someone one here installed it and it made no difference. It wasn't a new sw update, just a fix for installing the new sw update. I'm sure it was a mod on this forum.

I think we'll need to wait until sw 4.25 or higher for a fix (if a fix is even intended!).

Its a default PUC SW.

 If your dealer installs again it will work proberly im sure. I tried it a few times. And after installing the SW again its works

 Henrik

 BTW This is response to the post where the PUC menu didnt appear when pressing menu when in STB/DTV mode.

Hello Henrik
.
I tried tell them that on page 2, but they will not hear.     
.
Håber butikken køre, selv om jeg ikke holder dig i hånden :-).
.
/ Peter Pan

Peter Pan:

Hello Henrik
.
I tried tell them that on page 2, but they will not hear.     
.
Håber butikken køre, selv om jeg ikke holder dig i hånden :-).
.
/ Peter Pan

It is NOT the same issue we are talking about. The SW 4.24 and the latest update  to the service tool is NOT related. The crash-to-off feature is not resolved in any of the service tool updates, it is a SW 4.24 issue, and since my dealer downgraded my tv to 4.17, the tv hasn't chrashed once !

/Weebyx

New BV7-40 with 4.24a installed this morning.....no problems so far!!

tobeyone:

New BV7-40 with 4.24a installed this morning.....no problems so far!!

Tobeyone,

Did you buy your BV7 recently?

If so, why haven't you waited for a mk4 with 100Hz and/or BlueRay?

hmmmm....warranty replacement!!

mine was fine for the first few weeks then developed the problem

Hi all software 4.26 was released on Monday according to B&o techincal.

This is supposed to fix many problems with 4.24.

 

 according to B&o techincal here in denmark has it NOT been released yet. They dont even have a date for its release.

well the info i have from technical UK is that its released and ready for download? might be an update for the UK televisions perhaps working with UK set top boxes????

i wonder if thy actually communicate with each other

I've just back from a holiday and was called, whilst away, by my dealer asking if I want to 'test the new sw'. I don't think it's an official release, as B&O UK are/were looking for people to test the new sw to see if it fixes their issue. I don't have it installed, clearly as I've been away.

hi moxxey r u going to use it?

as of 20:40 EST (GMT -5) no new software available in the US, according to my local shop.  OK I watched the updater run on the lap-top.  No joy yet!

I did an update of my BV-7 Mk3 and installed the software version 4.24a. Everything was ok and the TV works fine till now, but I have a doubt: in the current version of DVF Module Software the Service Tool says I have a GB model, and I am in Spain (I think I should have the EU Model).

Does anybody know what DVF Module means?

Thanks

 

Version 424. Release date 16-06-2008   Symptom: Support for 24p. White flash at the bottom left-hand side, Picture Format changes when TV sound is selected, CD is muted too long, STB-C sends digits too fast, Stand will not turn, Tearing problem with PS3 / 24p.   Solution: Update H8 software to version 4.24a (build 344) or higher.

 

Beolab, this is the version we all have installed and is the reason behind the thread.

Apparently there is a new sw (need to speak to my dealer on Monday) which is being tested internally, which was offered to me by my dealer when I was away.