Thank you so much for the advice Eugene, I was terrified of damaging the system as I've never delved into the guts of anything before, but with the service manual to show how to remove the cover and your advice, I gave it a good clean and thankfully the drawer is now performing properly again.
This system belongs to my mum, and so far I've only ever had to refoam the cx100's - courtesy of this fantastic forum of course! You can imagine how mortified I was after I 'borrowed' her speakers to try out with the cdx I'd just acquired, to find her cd player not working. Thankfully her and Andre Rieu are now happily reunited!
Ruth.