Both the dial & the presets work together in this respect. Probably the tuning voltage setting is incorrect. I took a look in the service manual, and it looks like a straightforward job with a multimeter and a couple of trimpots on the preset board. Having never opened any of these units, I can't tell how much work it is to actually get there...
If this doesn't help, the tuner front end might need adjustments, but you don't want to touch that without proper equipment.