I use the AV function to get the sound of the Avant to my audio (beosystem 7000) set. It worked fine till the firmware upgrade of the Beo5.

What is happening now: When the button AV TV is used, the audio set is switching on with the sound of the TV but when I want to change the volume, then the volume of the TV is changing and not the volume of the audio set.

Is this a bug in the new firmware of the Beo5? (No changes were made to the buttons).

When I use the old Beo4 it works fine.

 Can someone explain to me how to solve this problem?

 Piet van der Zalm

Hello Keith,

I just red on this site that software version 1.30a is avalaible now. Will this solve my problem with the AV function?

Piet van der Zalm

It may solve your problem, the new version was released to dealers 2 days ago so most of them have not had a chance to test all the functions.

One major issue is that all the previous created logo templates will no longer work because several variables have been changed. I am currently changing the downloadable logo templates to reflect the new version, but will leave the old ones as well.

This version also updates the firmware in the Beo5 to version 1.30a and as the previous firmware update appears to have created your problem, the new one may solve it.

Keith Saunders:

This version also updates the firmware in the Beo5 to version 1.30a and as the previous firmware update appears to have created your problem, the new one may solve it.

Hello Keith, 

Does a beo5 upgraded to firmware 1.30a can be downgrade back to 1.20a firmware if something fails?

Thanks. 

Santiago,

Once you have upgraded the firmware to 1.30a, there is no way to go backwards to the old firmware 1.23a

Keith Saunders:

Santiago,

Once you have upgraded the firmware to 1.30a, there is no way to go backwards to the old firmware 1.23a

Thank you very much Keith! 

Keith Saunders:

It may solve your problem, the new version was released to dealers 2 days ago so most of them have not had a chance to test all the functions.

One major issue is that all the previous created logo templates will no longer work because several variables have been changed. I am currently changing the downloadable logo templates to reflect the new version, but will leave the old ones as well.

This version also updates the firmware in the Beo5 to version 1.30a and as the previous firmware update appears to have created your problem, the new one may solve it.

Hello Keith,

 I have installed the new version of the BEO5 software and upgrade the firmware of the BEO5. Still the AV function is not working correctly. Maby this problem is not know at B&O.

I have also made a new configuration (a simple one to test the AV function). The result was the same. I it not possible to change the volume of the choosen AV-device.

Will you be willing to verify my findings?

Piet

Piet van der Zalm:

I use the AV function to get the sound of the Avant to my audio (beosystem 7000) set. When the button AV TV is used, the audio set is switching on with the sound of the TV but when I want to change the volume, then the volume of the TV is changing and not the volume of the audio set.

Hi Piet,

Sorry but I've not understood your problem well, could you explain it more extensively? 

I think that "AV" function is exclusively for controlling the audio of beovisions, not those of beosounds.

When a Beovision is masterlinked to a Beosound in the same room, the volume function of the whole set is usually controlled only by the beovision and the volume of the beosound is locked.

So for me, there is no bug there

Hello Santiago,

 well my configuration is a little different. I try to explain.

In the living room there is a Beovision  Avant with no speakers connected.
Also in the same room there is a Beomaster 7000 with speakers connected. No B&O speakers here (philips is the brand).
Beosystem 7000 and Avant are connected by a converter T1611 (8 pins DIN on Beomaster 7000 and masterlink on the Avant).

So both systems are master. For instance: when I played a DVD (DVD1) and I want the sound also on the Beomaster 7000, the remote command is AV DVD. The audio set is switching on and DVD sound is also playing on the Beomaster 7000.

After the software upgrade of the BEO5 this is not working correctly anymore. It was working with firmware 1.02 and not with 1.23 and 1.30.

With the command AV DVD the Beomaster 7000 is switching on but I cannot control the volume.

It is still working fine with BEO4 and Beolink 7000.

For your information: the 2 systems are connect the way I descriped because I don't want to lose the 2 way communication with my Beolink 7000.

Piet

Hello Piet

Can you test one thing, please?

When you press AV DVD, you hear the sound in your Beomaster 7000, but can't control the volume, right?

Please, press the Scene button on the Beo5 (the right one on the bottom of the screen) and use the wheel when Speaker, Screen, Light, etc is on the screen. Let see if volume works in this way.

It happens to me with the DVD2 command. I can't control the volumen if the Beo5 is not in Scene menu.

Let me know if it works.

Thanks

Hello Piet,

Now I understand, in fact your setup is not very usual. 

When you're inside the "AV" section commands, try to change manually the 2 volume wheel IR code keys

from "0:000:TV:ANALOG_UP_1" (Wheel right side)  and "0:000:TV:ANALOG_DW_1" (Wheel left side)

to "0:000:RADIO:ANALOG_UP_1" and "0:000:RADIO:ANALOG_DW_1"

Maybe it will work for you.

Good luck. 

Quim43:

Hello Piet

Can you test one thing, please?

When you press AV DVD, you hear the sound in your Beomaster 7000, but can't control the volume, right?

Please, press the Scene button on the Beo5 (the right one on the bottom of the screen) and use the wheel when Speaker, Screen, Light, etc is on the screen. Let see if volume works in this way.

It happens to me with the DVD2 command. I can't control the volumen if the Beo5 is not in Scene menu.

Let me know if it works.

Thanks

Hello Quim43,

to bad, your suggestion is not working. On the scene page there is no Speaker option. Probable reason could be that I don't have B&O speakers. I did not select any speaker by Choose Products.

Piet

Santiago:

Hello Piet,

Now I understand, in fact your setup is not very usual. 

When you're inside the "AV" section commands, try to change manually the 2 volume wheel IR code keys

from "0:000:TV:ANALOG_UP_1" (Wheel right side)  and "0:000:TV:ANALOG_DW_1" (Wheel left side)

to "0:000:RADIO:ANALOG_UP_1" and "0:000:RADIO:ANALOG_DW_1"

 

Maybe it will work for you.

Good luck. 

Hello Santiago,

Your suggestion works. Just tried it. It is a nice work arround. Thanks for your advice.

On the other hand it should work the way it meant to be. Is there a way to report this to B&O?  .................... I know, the dealer......but I am not sure it will reach B&O.

Piet