Hi!

I'm very confused.
BeoSound 3200 was switched off for 2-3 months because of the repair of my rooms and now it doesn't work partially:
1) It doesn't react for no one keys of its front panel except the "LOAD" button. Therefore I can only load CDs.
2) It doesn't react for no one keys of my Beo 4 or Beo 1000.
3) It works in slave mode (connecting with BeoVision 9000) but only 1-2 mins, then it turns off automatically.

I have already tried all options (0, 1, 2). BS3200 indicates that the option value is changing but it boots not.

It looks like some PIN-code issue because previously its red LED had blinked after the power disconnection for more than 10 mins and then it asked PIN-code after turning on. Its red LED only illuminates now :((

How can I enter my PIN-code or reset it? I have some repair experience! Or I only must take it over to service centre?

Please help!

Thanks in advance!

You need the original PIN to unlock it or you have to request the 5-digit Mastercode for your BeoSound at your dealer.

I know the original PIN-code, but how can I type it if BS3200 doesn't suggest to type it at all?

Change the BS3200 to Option 1 and select a source using the keyboard on your BeoSound. Now you should be able to enter the PIN code.

1. "Change the BS3200 to Option 1" - done.

2. "Select a source (for example RADIO?) using the keyboard on your BeoSound" - impossible because BS3200 doesn't react.

In that case something is probably wrong with your BeoSound. What happens if you switch it on now by remote?

I have already written in the first message:

"It doesn't react for no one keys of my Beo 4 or Beo 1000".

Have a look at THIS THREAD where someone else had the same problem but on a BS9000. Looks like it needs to go to to the service agent.

JIeo:

I have already written in the first message:

"It doesn't react for no one keys of my Beo 4 or Beo 1000".

Sorry, missed that one. I agree that it might need service for this problem.......