rpaul: .
Switching TV on-off-on does not have any effect. After switching on, the stand moves to the position ...
As a first step try the following procedure - sometimes it resolves the problem:
- unplug the cable to the stand
- disconnect (unplug !) power of your TV
- wait 1-2 min and reconnect to the mains - w/o stand beeing connected
making the TV "believe" there is no stand connected and erasing it's memory
- turn on TV for 1 minute
- disconnect (unplug !) power of your TV
- wait 1-2 min and reconnect to the cable to the stand
- restore power
- wait 1 min before switching on
- wait 1 min before before you run through the setup for positions of audio, video & standby
- now you should be able to store these positions again...
If this does not help I'd call B&O service for a homeservice ...