Newbie so sorry my first post is a problem

here goes my 4yr old avant has devolped a problem it takes about 20 seconds to turn on and whan i change channels it takes about 6 seconds for the picture to come on it flashes up for a slit second then the sound comes on and about 5 seconds later the picture appears it sometimes works ok but manly it plays up the b@o service guy has looked at it twice but on both occasions it was working ok

HELP!!

regards

Matt

Hello Matt and a very warm welcome to Beoworld.

There can be many reasons for the type of problem you have described.

Firstly, is your AVANT connected to any other products via the Masterlink ? If the answer is Yes, then my first suggested step is to power down the AVANT at the mains plug and remove the Masterlink cable, then power up the AVANT again and review the situation.

How often does this problem occur ?

Let us know what the results of the above questions are...

it was connected as the master option 1 in my lounge to a pair of pentas and a pair of 8000 with a subwoofer also masterlinked to a 28 avant and a 3200 hifi and linked a beovison 5

Power down the master AVANT and remove the Masterlink cable as previously suggested.

How often does the problem occur ?

when masterlink is removed it seems to work ok ! if i use the 28 avant with same masterlink it is fine any ideas

regards matt

Matt,

What is the exact configuration of your masterlink ? Is the wiring daisy chained from product to product ? if so what is the order of the from the master AVANT ?

I will repeat myself, how often does the problem occur, is it:-

1. All the time when all products are connected to the masterlink.
2. Intermittently when all products are connected to the masterlink

the avant was the first part of my system linked to 1 the 3200 in lounge then to 2 2500 speakers in  the kitchen then to the 28 avant in the bedroom yes they are daisey chained and it has mostly had this fault but not always by that i mean it is sometimes ok i have replaced the 32 with a beovision 5 and would like to use the 32 in the bedroom

i have removed the masterlink and the tv responds ok but once replaced it reverts back to slow channel changes since moved to the bedroom have reconfigured to video opt 6 via the beo4

regards

matt

ok have change to option 6 avant still ok without masterlink but as soon as i connect masterlink reverts back to problem with channel change and startup

regards

Matt

Matt,

Your problem is NOT related to option settings.

It is likely that one of the data wires at a Masterlink connection has an intermittent short or high resistance to ground which will cause the protocol handshaking to start over again as if you were powering everything up from scratch. That's why it has such a large delay.

Are all the Masterlink cables connected via a Masterlink junction box with plugs or manually wired. If manually wired you need to check all the connections to ensure there are no shorts between signals or to the screen.

Many thanks for your help keith  what troubles me is that the 28 avant is not affected

i can recall that years ago my system played up and there was a external junction box that had got damp i can access this conector is this a job that a lay person can under take and if so can i purchase a new connection box it was certainly manually wired

regards

Matt