A day to remember.

Saturday 20th of September 2008.

The day our doughter Suzanne was born.

Our son Daniel and we, the parents, are very proud people.

Customer Service, Bang & Olufsen [1/9/2008 1:55:00 PMCET]

[#3453] Answer to post #3451

Yes you can modify your television with a HD-ready kit. It haspart no. 1437000.

Customer Service, Bang & Olufsen [1/9/2008 1:43:00 PMCET]

[#3449] Answer to post #3447

Sometimes we need to test different setups before having ananswer. This is the Customer Service Department and we have a number of peoplebehind us to assist. However, I recommend that you write an e-mail with yourquestion from earlier.

Coolskin, Netherlands [1/9/2008 1:41:00 PM CET]

[#3448] The chat sessions are present for some time now. Can yougive a hint on what B&O does with the chat responces?

Coolskin, Netherlands [1/9/2008 1:37:00 PM CET]

[#3447] I'm just currious. Where do you gather your information tobe able to give a chat response? Do you work on a particular department andhave a aquired good knowledge of all B&O items?

Customer Service, Bang & Olufsen [1/9/2008 1:33:00 PMCET]

[#3446] Answer to post #3442

No, our strategy has not changed. It is different how we revealfrom one future product to the other.

Customer Service, Bang & Olufsen [1/9/2008 1:31:00 PMCET]

[#3445] Answer to post #3440

We are currently looking at this and we do not have an answerready now. Will you please write your question in an e-mail?

Menard, France [1/9/2008 1:31:00 PM CET]

[#3444] Thanks,

Customer Service, Bang & Olufsen [1/9/2008 1:30:00 PMCET]

[#3443] Answer to post #3441

You cannot change the display frequency in Beovision LX 5500 from50 Hz to 60 Hz

Coolskin, Netherlands [1/9/2008 1:27:00 PM CET]

[#3442] In "Star of the Day" contest video #5 I saw aglimpse of the new "Beosound 5(?)". As I know from the past B&Orefuses to give information on new items soon to be released. The latestmailing from B&O gives away a hint on the upcoming new audio system.Question: Is your strategy changed in favour of the customers who want to knowwhat's comming next?

Menard, France [1/9/2008 1:25:00 PM CET]

[#3441] Hello, I have a LX 5500 tv set and would like to know if Ican set the display frequency on 60 hz and not 50hz as it is now. can I do thatand how ?

Coolskin, Netherlands [1/9/2008 1:21:00 PM CET]

[#3440] There are two types of BL2000. Q1: First button on theleft = TV or A.Tape. Is it possible to listen to DTV(sound) on a BL2000 withthe A.Tape button, by pressing DTV on the BEO4 remote? Q2: Can I listen toA.MEM on a BL2000 with TV button?

Coolskin, Netherlands [1/9/2008 1:16:00 PM CET]

[#3439] No question, just a remark I have a mac mini, iTunes,Apple Airport Express and a Beosound 1, and some items connected via ML. TheiTunes on the Mac Mini is setup so it can play music through AAE. So far sogood. So music on the Mac Mini is played seemlessly on the Beosound 1 if Iwant. Now comes the good part. In the bedroom next to the bedroom where theBeosound 1 is located I can activate N.Music and/or N.Radio on the MX4002. Inthis way I can activate via A.MEM on the remote N.Radio on both devices. Andwith little disconfort I'm now able to listen to N.Radio on the Beosound 1 andcan control it via the MX4002. Hope this does make any sence. Better option isto get a Beolink Wireless though.

Customer Service, Bang & Olufsen [1/9/2008 1:13:00 PMCET]

[#3438] BeoLab 2000 is designed for link setups. It ought tofunction if your BeoLink Wireless has software 2.1 or higher.

Coolskin, Netherlands [1/9/2008 1:07:00 PM CET]

[#3437] Hi, I use several items in a LINK setup. I very happy withthis setup. I would like to add a BL2000 speaker system to it, via BeolinkWireless. Is this possible?

Customer Service, Bang & Olufsen [1/9/2008 1:00:00 PMCET]

[#3436] The chatroom is now open.

Customer Service, Bang & Olufsen [1/2/2008 2:00:00 PMCET]

[#3435] The chat room will close very shortly.

Customer Service, Bang & Olufsen [1/2/2008 1:55:00 PMCET]

[#3434] Answer to post #3433

Yes, the plug is 2.5 mm jack in EarSet 1

Winston, United Kingdom [1/2/2008 1:53:00 PM CET]

[#3433] one more question re earset 1 mobile - what is the size ofthe plug? is it 2.5mm?

Customer Service, Bang & Olufsen [1/2/2008 1:32:00 PMCET]

[#3432] Answer to post #3431

I am afraid we cannot offer send you an email if the adapter isupdated, as we do not have system for this. There are two part nos. for theadapters for Ericsson phones, part no. 7229003 or 7229012. A Bang & Olufsendealer can inform you which adaptor is for which telephone.

Winston, United Kingdom [1/2/2008 1:30:00 PM CET]

[#3431] Thanks. please ask your colleague to drop me an email ifthere is more clarity on this. Also what is the part number of the adapter forwhich you gave me the answers to?

Customer Service, Bang & Olufsen [1/2/2008 1:28:00 PMCET]

[#3430] Answer to post #3429

Here is a list of the Ericsson phones for which we have anadapter: T20 / T28 / T68(i) / Z300i / J210i / K608i / K600i / J300i / Z800i /K300i / K508i / T290i / P910i / S700i / K500i / K700i / T630 / T230 / Z200 /P900 / T100 / T200 / T300 / T600 / R320 / R310 / R520 / R60 / A2618 / R380 /Z600 / Z1010 / T310 / T610 / P800 W950i / M600i / K610i / K310i / P990i / W300i/ J100i / Z530i / W810i / J220i / 230i / W900i / W550i / Z520i / W800i / K750iI cannot say whether we shall have an adapter for W880i, but I shall pass youwish on to the responsible department.

Winston, United Kingdom [1/2/2008 1:26:00 PM CET]

[#3429] Also, can you let me know if B&O will beupdating/testing the adapters for the w880i?

Winston, United Kingdom [1/2/2008 1:25:00 PM CET]

[#3428] which are the closest model numbers of the adapters to thesony ericcsson w880i?

Customer Service, Bang & Olufsen [1/2/2008 1:23:00 PMCET]

[#3427] Answer to post #3426

We do not have an adaptor for use with EarSet 1 Mobile and SonyEricsson W880i. We have adapters for a number of other Ericsson mobile phones,and maybe one of those can be used. Even if we do not have the requiredadapter, this does not mean it does not exist, so maybe a dealer of mobilephones and accessories can help with an adapter.

Winston, United Kingdom [1/2/2008 1:20:00 PM CET]

[#3426] Hi, I have a earset 1 mobile and am thinking of getting asony ericsson w880i mobile phone. Is there an adapter for connecting the two?

Customer Service, Bang & Olufsen [1/2/2008 1:02:00 PMCET]

[#3425] The chatroom is open. We would like to wish you a happynew year.

Carlo Bianco, Italy [12/19/2007 1:20:00 PM CET]

[#3424] Thanks, I'll check later as my mail server is temporarilydown due to technical problems

Customer Service, Bang & Olufsen [12/19/2007 1:18:00 PMCET]

[#3423] Answer to post #3422

I think my colleague sent you an e-mail today with the answer tothis question. Please see her answer of 11.24 today.

Carlo Bianco, Italy [12/19/2007 1:16:00 PM CET]

[#3422] Hi, I have a Beovision MX 3500 with Beolink 1000. I'm notable to view an external input connected via the SVHS cable, can you pleasehelp me? Thank you

Customer Service, Bang & Olufsen [12/19/2007 1:01:00 PMCET]

[#3421] The chatroom is now open

Kenneth From, Denmark [12/12/2007 1:38:00 PM CET]

[#3420] Okay. thx for the help.. :)

Customer Service, Bang & Olufsen [12/12/2007 1:37:00 PMCET]

[#3419] Answer to post #3418

You need to send us an e-mail, but I am afraid it will not help.Please write to us via our website.

Kenneth From, Denmark [12/12/2007 1:35:00 PM CET]

[#3418] Okay, do you maybe have a email to a danish cantact personi could talk to? see if their are any help to get there? i could only find anemail regarding job aplication...

Customer Service, Bang & Olufsen [12/12/2007 1:33:00 PMCET]

[#3417] Answer to post #3416

I am afraid we do not have the ressources to help you with detailsabout our co-operation with a.o. America. Please see our website for theinformation we can give you. Maybe change your setup of the website to the USversion.

Kenneth From, Denmark [12/12/2007 1:32:00 PM CET]

[#3416] hi! I am a last year student at a business school inDenmark. I have a project obout B&O, there relations a co-operation withAmerica. Is there anyone who have som information or any help at all? It wouldhelp me a great deal. thx.

Customer Service, Bang & Olufsen [12/12/2007 1:14:00 PMCET]

[#3415] I will answer in English, as the chatroom is forinternational use. I have to say that I am unable to say which button you needto control an IHC solution. You need to contact IHC about this.

Mogens Sørensen, Denmark [12/12/2007 1:12:00 PM CET]

[#3414] Er det LIGHT knappen på B&O 4 som skal bruges til atstyre el gardiner over en IHC løsning.

Customer Service, Bang & Olufsen [12/12/2007 1:00:00 PMCET]

[#3413] The chatroom is now open

Customer Service, Bang & Olufsen [12/5/2007 2:01:00 PMCET]

[#3412] The chat room will now close

Coolskin, Netherlands [12/5/2007 2:01:00 PM CET]

[#3411] When I read the BS9000 story I became aware of the time,patience, money and dedication that was necessary to give birth to a new memberof the B&O family. I think the story was ment as a case study. Thank youfor your time. Good luck. And keep up the good work...

Customer Service, Bang & Olufsen [12/5/2007 1:58:00 PMCET]

[#3410] Yes I have your email address.

Coolskin, Netherlands [12/5/2007 1:56:00 PM CET]

[#3409] If I remember correctly the Beosound 9000 also was, duringthe idea fase, ment to maintain 10 CD's. Thank you for your effort. You have myemail address.

Customer Service, Bang & Olufsen [12/5/2007 1:54:00 PMCET]

[#3408] Answer to post #3407

I would have to investigate this and get back to you.

Coolskin, Netherlands [12/5/2007 1:53:00 PM CET]

[#3407] I once found a story on the net about the evolution of theBeosound 9000 from idea to final product. I can't find this story anymore. Doyou have an internet link or place where I can find this story or similar ones?

Customer Service, Bang & Olufsen [12/5/2007 1:50:00 PMCET]

[#3406] Answer to post #3404

The picture tube technology is almost history where asloudspeakers are still the same - more or less :-)

Coolskin, Netherlands [12/5/2007 1:48:00 PM CET]

[#3405] I type too fast... MX4002 should read MX4200

Coolskin, Netherlands [12/5/2007 1:47:00 PM CET]

[#3404] All B&O tube televisions are now history. Even theMX4002, the last one standing is now also not available anymore. But at thespeaker series several speakers are still available, like the Beolab 8000,Beolab 6000, Beolab 4000. How come?

Customer Service, Bang & Olufsen [12/5/2007 1:45:00 PMCET]

[#3403] Answer to post #3401

I do not have information about this, so I do not think you shouldexpect it.

Coolskin, Netherlands [12/5/2007 1:44:00 PM CET]

[#3402] sorry... influence

Coolskin, Netherlands [12/5/2007 1:43:00 PM CET]

[#3401] Do we get to meet in the chatroom managers with highinfuence in the future? Like we did when this chat series started some yearsago.

Customer Service, Bang & Olufsen [12/5/2007 1:41:00 PMCET]

[#3400] Answer to post #3399

Thank you.

Customer Service, Bang & Olufsen [12/5/2007 2:01:00 PMCET]
[#3412] The chat room will now close

Coolskin, Netherlands [12/5/2007 2:01:00 PM CET]
[#3411] When I read the BS9000 story I became aware of the time, patience, money and dedication that was necessary to give birth to a new member of the B&O family. I think the story was ment as a case study. Thank you for your time. Good luck. And keep up the good work...

Customer Service, Bang & Olufsen [12/5/2007 1:58:00 PMCET]
[#3410] Yes I have your email address.

Coolskin, Netherlands [12/5/2007 1:56:00 PM CET]
[#3409] If I remember correctly the Beosound 9000 also was, during the idea fase, ment to maintain 10 CD's. Thank you for your effort. You have my email address.

Customer Service, Bang & Olufsen [12/5/2007 1:54:00 PMCET]
[#3408] Answer to post #3407
I would have to investigate this and get back to you.

Coolskin, Netherlands [12/5/2007 1:53:00 PM CET]
[#3407] I once found a story on the net about the evolution of the Beosound 9000 from idea to final product. I can't find this story anymore. Do you have an internet link or place where I can find this story or similar ones?

Customer Service, Bang & Olufsen [12/5/2007 1:50:00 PMCET]
[#3406] Answer to post #3404
The picture tube technology is almost history where as loudspeakers are still the same - more or less :-)

Coolskin, Netherlands [12/5/2007 1:48:00 PM CET]
[#3405] I type too fast... MX4002 should read MX4200

Coolskin, Netherlands [12/5/2007 1:47:00 PM CET]
[#3404] All B&O tube televisions are now history. Even the MX4002, the last one standing is now also not available anymore. But at the speaker series several speakers are still available, like the Beolab 8000, Beolab 6000, Beolab 4000. How come?

Customer Service, Bang & Olufsen [12/5/2007 1:45:00 PMCET]
[#3403] Answer to post #3401
I do not have information about this, so I do not think you should expect it.

Coolskin, Netherlands [12/5/2007 1:44:00 PM CET]
[#3402] sorry... influence

Coolskin, Netherlands [12/5/2007 1:43:00 PM CET]
[#3401] Do we get to meet in the chatroom managers with high infuence in the future? Like we did when this chat series started some years ago.

Customer Service, Bang & Olufsen [12/5/2007 1:41:00 PMCET]
[#3400] Answer to post #3399
Thank you.

Coolskin, Netherlands [12/5/2007 1:38:00 PM CET]
[#3399] I like the star of the day contest. Especially the one of today. Unlike B&O did in the past. Now B&O gives away a glimps of what the new (beosound 5) audio system will look like that is around the corner, 2008.

Customer Service, Bang & Olufsen [12/5/2007 1:38:00 PMCET]
[#3398] Answer to post #3397
Hi Coolskin. Thank you and we also wish you a Merry Christmas and a Happy New Year.

Coolskin, Netherlands [12/5/2007 1:36:00 PM CET]
[#3397] Hi, I would like to wish you the best. I'm not sure if I'm able to attend the next several chat sessions. So merry xmas and a happy new year. Hope you all can/will enjoy the holidays.

Paolo, Italy [12/5/2007 1:14:00 PM CET]
[#3396] ok, I will.

Customer Service, Bang & Olufsen [12/5/2007 1:13:00 PMCET]
[#3395] Answer to post #3394
We will have to investigate this, and therefore we ask you to please send us an email from the Contact us form on our website.

Paolo, Italy [12/5/2007 1:08:00 PM CET]
[#3394] There is just one thing I was not able to sort out about my SerenataIf I receive an sms when listening to music using the pop-up speakers, the phone vibrates. If it is on its stand, it actually moves away from its position. Is there any way to avoid this?

Customer Service, Bang & Olufsen [12/5/2007 1:05:00 PMCET]
[#3393] Answer to post #3392
We are pleased to hear that you are satisfied with your new Serenata. The car charger should be available and your dealer will be able to order it for you.

Paolo, Italy [12/5/2007 1:04:00 PM CET]
[#3392] Hi there, I have just puchased your Serenata, incredible product!! my congratulation! I would like to know whether a car charger for this phone is already available and where I can find it. Thanks. Paolo

Customer Service, Bang & Olufsen [12/5/2007 1:01:00 PMCET]
[#3391] The chat room is now open

Customer Service, Bang & Olufsen [11/28/2007 2:00:00 PMCET]
[#3390] The chatroom will close very shortly.

Dyrck Pisani, Malta [11/28/2007 1:40:00 PM CET]
[#3389] Many thanks, much appreciated

Customer Service, Bang & Olufsen [11/28/2007 1:39:00 PMCET]
[#3388] Answer to post #3387
No I am afraid there is no other e-mail addresses. If you have sent an e-mail to us via our website, you will also receive an answer from us. I can see that we have received your e-mail. But the support is normally made by Mr. Odlund when it concerns Mac. We shall answer your mail as soon as possible.

Dyrck Pisani, Malta [11/28/2007 1:35:00 PM CET]
[#3387] I have already sent this message via e mail both to B&O and Odland Anders. is there another address that I may contact?. Also is the firmware specific to a particular operating platform?

Edmund, Singapore [11/28/2007 1:20:00 PM CET]
[#3386] ok thanks

Customer Service, Bang & Olufsen [11/28/2007 1:19:00 PMCET]
[#3385] Answer to post #3384
Then I cannot say what may be wrong, and I must ask you to send us an e-mail which we can send to the webmaster.

Edmund, Singapore [11/28/2007 1:18:00 PM CET]
[#3384] i did and have logged in but they said that i'm not allowed

Customer Service, Bang & Olufsen [11/28/2007 1:17:00 PMCET]
[#3383] Answer to post #3382
Did you register yourself for Community? When you have done so, you should also get access to the market place.

Edmund, Singapore [11/28/2007 1:16:00 PM CET]
[#3382] hi there - why can i not access the marketplace for B&O community?

Customer Service, Bang & Olufsen [11/28/2007 1:15:00 PMCET]
[#3381] Answer to post #3380
I am afraid we cannot through the chat room give you the exact information on installation of BM Link. I must ask you to write an e-mail to us, and we shall try to help you through there. BM Link is supported by an external person, i.e. not within Bang & Olufsen.

Dyrck Pisani, Malta [11/28/2007 1:08:00 PM CET]
[#3380] Dear Sir, I am having difficulty installing the software onto a mac using Leopard OX. The beoport was previously operating with windows software. On completion of the installation of BM Link, the system preference page opens, and through the advanced tab I choose to update firmware which opens the applications page, though with the regular icons greyed out. There is no icon for BM Link here yet there is one in system preferences though this works as above. The process appears to stop here. The speakers are powered on once the system preference page is opened, and they reproduce computer warning sounds. Can you advise please? Kind regards Dyrck

Customer Service, Bang & Olufsen [11/28/2007 1:03:00 PMCET]
[#3379] The chatroom is open

Customer Service, Bang & Olufsen [11/21/2007 1:58:00 PMCET]
[#3378] The chatroom will close down in 2 minutes.

Customer Service, Bang & Olufsen [11/21/2007 1:55:00 PMCET]
[#3377] Answer to post #3376
There is a large numbers of Set top boxes which are compatible with Beo4. Please contact a local authorized dealer about compatible set top boxes and installation. It is possible to operate some set top boxes with Beo4.

Jörgen hamme, Germany [11/21/2007 1:54:00 PM CET]
[#3376] [#3365] Hallo, we have got a B&O 7-32 TV and get the input via analog cable. Now I would like to get the input via digital cable. What kind of cable-receivers are compatible with the beo 4 device and what do I have to do to connect the cable-receiver (top box) with the b&O 7-32? Will the Beo 4 be able to control the top box? Thanks

Customer Service, Bang & Olufsen [11/21/2007 1:52:00 PMCET]
[#3375] Answer to post #3372
The latest software for BeoVision 7-32 is 7.7

Customer Service, Bang & Olufsen [11/21/2007 1:50:00 PMCET]
[#3374] Answer to post #3371
There is a large numbers of Set top boxes which are compatible with Beo4. Please contact a local authorized dealer about compatible set top boxes.

Customer Service, Bang & Olufsen [11/21/2007 1:48:00 PMCET]
[#3373] Answer to post #3360
However, Louis Vuitton offers a leather case for Serenata.

Coolskin, Netherlands [11/21/2007 1:48:00 PM CET]
[#3372] I now have software version 6.8 in my (first generation) BV7-32. Can you tell what is the latest version for this television. I do have some problems with the DVD player. It should resume, but when it does, it returns to the actual scene. So we watch the same scene twice. This should have been resolved with SW6.8.

Jörgen hamme, Germany [11/21/2007 1:47:00 PM CET]
[#3371] Hallo, we have got a B&O 7-32 TV and get the input via analog cable. Now I would like to get the input via digital cable. What kind of cable-receivers are compatible with the beo 4 device and what do I have to do to connect the cable-receiver (top box) with the b&O 7-32? Will the Beo 4 be able to control the top box? Thanks

Jörgen hamme, Germany [11/21/2007 1:47:00 PM CET]
[#3370] Hallo, we have got a B&O 7-32 TV and get the input via analog cable. Now I would like to get the input via digital cable. What kind of cable-receivers are compatible with the beo 4 device and what do I have to do to connect the cable-receiver (top box) with the b&O 7-32? Will the Beo 4 be able to control the top box? Thanks

Jörgen hamme, Germany [11/21/2007 1:47:00 PM CET]
[#3369] Hallo, we have got a B&O 7-32 TV and get the input via analog cable. Now I would like to get the input via digital cable. What kind of cable-receivers are compatible with the beo 4 device and what do I have to do to connect the cable-receiver (top box) with the b&O 7-32? Will the Beo 4 be able to control the top box? Thanks

Jörgen hamme, Germany [11/21/2007 1:47:00 PM CET]
[#3368] Hallo, we have got a B&O 7-32 TV and get the input via analog cable. Now I would like to get the input via digital cable. What kind of cable-receivers are compatible with the beo 4 device and what do I have to do to connect the cable-receiver (top box) with the b&O 7-32? Will the Beo 4 be able to control the top box? Thanks

Jörgen hamme, Germany [11/21/2007 1:47:00 PM CET]
[#3367] Hallo, we have got a B&O 7-32 TV and get the input via analog cable. Now I would like to get the input via digital cable. What kind of cable-receivers are compatible with the beo 4 device and what do I have to do to connect the cable-receiver (top box) with the b&O 7-32? Will the Beo 4 be able to control the top box? Thanks

Customer Service, Bang & Olufsen [11/21/2007 1:47:00 PMCET]
[#3366] Answer to post #3360
No, Serenata does not come with a leather case.

Jörgen hamme, Germany [11/21/2007 1:46:00 PM CET]
[#3365] Hallo, we have got a B&O 7-32 TV and get the input via analog cable. Now I would like to get the input via digital cable. What kind of cable-receivers are compatible with the beo 4 device and what do I have to do to connect the cable-receiver (top box) with the b&O 7-32? Will the Beo 4 be able to control the top box? Thanks

Customer Service, Bang & Olufsen [11/21/2007 1:45:00 PMCET]
[#3364] Answer to post #3356
This is the frequency for EarSet 3, and not the phone speaker.

Customer Service, Bang & Olufsen [11/21/2007 1:42:00 PMCET]
[#3363] Answer to post #3356
The frequency range is 50-20,000 MHz.

Customer Service, Bang & Olufsen [11/21/2007 1:42:00 PMCET]
[#3363] Answer to post #3356
The frequency range is 50-20,000 MHz.

David Farrar, United Kingdom [11/21/2007 1:42:00 PM CET]
[#3362] Ok, thanks for the information, i will proceed to fill out the form. Also thanks for the information about Beoworld, coolskin, i will look into it. Must say bye for now, cheers.

Coolskin, Netherlands [11/21/2007 1:41:00 PM CET]
[#3361] I can add to #3359. Be specific. This helps the technicians a lot. And you avoid endless email conversations. Situation, setup, options, location, connected non-B&O item etc. etc...

Paolo Mariano, Italy [11/21/2007 1:41:00 PM CET]
[#3360] Will the Serenata be supplied with a leather case? If not, where can I purchase one? Thanks, Paolo

Customer Service, Bang & Olufsen [11/21/2007 1:38:00 PMCET]
[#3359] Answer to post #3357
Please fill out the formula on our WEB-site, and the inquiry will be sent to us by e-mail.

Coolskin, Netherlands [11/21/2007 1:38:00 PM CET]
[#3358] Beoworld is not part of B&O. It's an independant organisation for B&O enthousiasts. I can recommend it. I am a user for at least 5 years now. My forum name is the same as it is here.

David Farrar, United Kingdom [11/21/2007 1:36:00 PM CET]
[#3357] Who should i forward my e-mail with this complaint to?

Paolo Mariano, Italy [11/21/2007 1:36:00 PM CET]
[#3356] just another question: could I know what the frequency response is in the speakers of Serenata mobile phone? The Italian catalogue says 50-20.000 but it seems incredible to me..

David Farrar, United Kingdom [11/21/2007 1:34:00 PM CET]
[#3355] Hi, Coolskin i have not visited the site before, looks interesting

Customer Service, Bang & Olufsen [11/21/2007 1:34:00 PMCET]
[#3354] Answer to post #3350
We are sorry that you are dissatisfied with DVD 2. I recommend that you send us an e-mail about this and we will reply to you as soons as possible.

Coolskin, Netherlands [11/21/2007 1:33:00 PM CET]
[#3353] @David Farrar, Do you visit beoworld.org occasionally?

Coolskin, Netherlands [11/21/2007 1:32:00 PM CET]
[#3352] I could have gone the easy way, the B&O-way. But I have gone the hard way. I have connected to my BV7-32 and BS3200 the following hardware Beoport, Mac Mini + Apple Airport EXTREME + Iomega 750gb harddrive. Software iTunes, DVDPedia. At the moment I can listen to N.Music and N.Radio, and watch DVD movies that are stored on the computer. For details please take a look at /\/\ http://forum.beoworld.org/forums/thread/55292.aspx /\/\ I like the setup, but must improve the human interface.

Paolo Mariano, Italy [11/21/2007 1:32:00 PM CET]
[#3351] Please have a look at your forum, contemporary products, Serenata mobile. Maybe you can help those people experiencing these problems. Thanks, Paolo

David Farrar, United Kingdom [11/21/2007 1:31:00 PM CET]
[#3350] Not sure if this message arrived.. Hi, i have recently purchased a DVD 2 machine (Winchester United Kingdom branch), 3 weeks ago. In that time i have had three different engineers unable to set this machine up to a satisfactory standard. It would appear that no one in the UK, including B+O head office in the UK are able to resolve various problems for example, guide plus+ overnight reverts back to TV channels with a weaker frequency. Also screen buttons eg blue button in some cases does not clear the screen, but "exit" will. I have now asked for my supplying shop to refund my money, because it seems they have also given up on this machine. My family have purchased Bang and Olufsen for the last 40 years and this is the worst product i have ever used, unfriendly interface, not thought out well etc. Poor service and a total lack of interest by B+O UK.

Customer Service, Bang & Olufsen [11/21/2007 1:30:00 PMCET]
[#3349] Answer to post #3347
We are not aware of the problem you are referring to. Therefore, I cannot say whether this has been solved.

Paolo Mariano, Italy [11/21/2007 1:29:00 PM CET]
[#3348] anybody there?

Paolo Mariano, Italy [11/21/2007 1:25:00 PM CET]
[#3347] Hi there, I have a question about the new Serenata. Reading some posts on your forum, I came to know it seems to have some bugs causing problems in uploading music into it from the personal computer. Have you solved these problems? I should receive my Serenata next week and I would like to be sure about that before purchasing it. Thanks, Paolo

Customer Service, Bang & Olufsen [11/21/2007 1:13:00 PMCET]

[#3346] We are pleased to learn that you are satisfied with our service level.

Customer Service, Bang & Olufsen [11/21/2007 1:12:00 PMCET]
[#3345] Thank you for joining.

Coolskin, Netherlands [11/21/2007 1:12:00 PM CET]
[#3344] Thank to your departement. I got a reply to my email you advised me to send. My two questions are answered sufficiently. You are improving. The feedback from your department is better and faster.

Coolskin, Netherlands [11/21/2007 1:10:00 PM CET]
[#3343] Sorry to read you don't support Mac Safari. But I now have installed Firefox and can participate.

Customer Service, Bang & Olufsen [11/21/2007 1:00:00 PMCET]
[#3342] The chatroom is now open.

Customer Service, Bang & Olufsen [11/14/2007 1:00:00 PMCET]
[#3341] The chat room is open

Customer Service, Bang & Olufsen [11/7/2007 1:04:00 PMCET]
[#3340] The chatroom is open

Customer Service, Bang & Olufsen [10/31/2007 2:02:00 PMCET]
[#3339] The chat room will now close.

Customer Service, Bang & Olufsen [10/31/2007 2:02:00 PMCET]
[#3338] Answer to post #3333
You cannot modify the Beosystem 2300 to include a Harddrive.

manuel, Spain [10/31/2007 2:01:00 PM CET]
[#3337] thanks

Customer Service, Bang & Olufsen [10/31/2007 2:00:00 PMCET]
[#3336] The chat room will close in a few minutes

Customer Service, Bang & Olufsen [10/31/2007 2:00:00 PMCET]
[#3335] Answer to post #3330
You will the instruction in the user guide about how to open the EarSet 2

manuel, Spain [10/31/2007 2:00:00 PM CET]
[#3334] with respect to the safe distance to place the loudspeakers beolab 4 as is the correct distance not to affect the TV

alberto, Italy [10/31/2007 1:59:00 PM CET]
[#3333] Scalve I would like to know if you can provide the model beosystem 2300 of a hard disk that already has the new model so that we can save through CDs

Customer Service, Bang & Olufsen [10/31/2007 1:58:00 PMCET]
[#3332] Answer to post #3329
It is only possible to connect via AV which is a composite signal.

manuel, Spain [10/31/2007 1:58:00 PM CET]
[#3331] throughout year 2008 I think to acquire some of its products

Rob, United States [10/31/2007 1:57:00 PM CET]
[#3330] can someone please tell me how to put my earset 2 in discovery mode so I can pair it with my new ATT home phone?

Teddy, Denmark [10/31/2007 1:57:00 PM CET]
[#3329] Så man vil ikke kunne slutte Apple Tv til det på nogen måde?

manuel, Spain [10/31/2007 1:56:00 PM CET]
[#3328] I understand but they must think about changing the politica of company and independently giving that garantia to all its clients of where it is bought

Customer Service, Bang & Olufsen [10/31/2007 1:56:00 PMCET]
[#3327] Answer to post #3325
No it is not possible to use a component cable to the BeoVision MX7000

Teddy, Denmark [10/31/2007 1:55:00 PM CET]
[#3326] Har en Apple tv som jeg gerne ville slutte til den evt via scart hvis man kan?

Teddy, Denmark [10/31/2007 1:54:00 PM CET]
[#3325] Er det muligt at tilslutte component video kabler til mit mx 7000

Customer Service, Bang & Olufsen [10/31/2007 1:54:00 PMCET]
[#3324] Answer to post #3322
It will not change on other markets. The 3 years of warranty is a law in the US that we as a company has to follow.

Customer Service, Bang & Olufsen [10/31/2007 1:52:00 PMCET]
[#3323] Answer to post #3321
No it will not disturb the BeoSound 4

manuel, Spain [10/31/2007 1:51:00 PM CET]
[#3322] I have seen that in the United States they give three years of garantia for when sera for the rest of the world

manuel, Spain [10/31/2007 1:48:00 PM CET]
[#3321] and beolab 4 can affect beosoun 4

Customer Service, Bang & Olufsen [10/31/2007 1:47:00 PMCET]
[#3320] Answer to post #3318
We do not have any plans at the moment to launch a new version of the BeoSound 3/4

Customer Service, Bang & Olufsen [10/31/2007 1:46:00 PMCET]
[#3319] Answer to post #3317
We do not recommend to place the loudspeakers close to the TV

manuel, Spain [10/31/2007 1:43:00 PM CET]
[#3318] when they are going to leave new beosuound 4 or beosound 3

manuel, Spain [10/31/2007 1:41:00 PM CET]
[#3317] it can affect the TV

Customer Service, Bang & Olufsen [10/31/2007 1:40:00 PMCET]
[#3316] Answer to post #3315
No the BeoLab 4 is not magnetically shielded.

manuel, Spain [10/31/2007 1:38:00 PM CET]
[#3315] I want to know if the loudspeakers beolab 4 estan magneticamente armored

Customer Service, Bang & Olufsen [10/31/2007 1:38:00 PMCET]
[#3314] Answer to post #3313
We are sorry to hear that you have a noise from the TV. We must advise you to have your Bang & Olufsen dealer to investigate the problem.

Hildbrand Reto, Switzerland [10/31/2007 1:32:00 PM CET]
[#3313] Hi, we got an new B&O 7-32 TV and we got an buzz noice from inside the tv. is it normal or do you have a solution for it.

Customer Service, Bang & Olufsen [10/31/2007 1:30:00 PMCET]
[#3312] Answer to post #3311
Please write in English

Hildbrand Reto, Switzerland [10/31/2007 1:29:00 PM CET]
[#3311] Hallo, wir seit kurzen stolze Besitzer eins B&O 7-32. Leider haben wir beim Betrieb des TV brummgeräusche aus dem TV, welche sehr störend sind. Ist dies ein bekanntes Problem? Danke und Gruess, Reto Hildbrand

manuel, Spain [10/31/2007 1:20:00 PM CET]
[#3310] thanks

Customer Service, Bang & Olufsen [10/31/2007 1:18:00 PMCET]
[#3309] Answer to post #3308
At the moment we do not have an integrated solution but we expect to have a solution ready Spring 2008. So for now it is only possible to have a digital box connected seperately.

manuel, Spain [10/31/2007 1:15:00 PM CET]
[#3308] hello good days I am interested in beovision 8 wanted to know if him a digital tuner can be connected of makes thanks, to the delay of an answer

Customer Service, Bang & Olufsen [10/31/2007 1:13:00 PMCET]
[#3307] Answer to post #3306
Please write in English

manuel, Spain [10/31/2007 1:12:00 PM CET]
[#3306] hola buenos dias estoy interesado en el beovision 8 quisiera saber si se le puede acoplar un sintonizador digital de fabrica gracias, a la espera de una respuesta

Customer Service, Bang & Olufsen [10/31/2007 1:01:00 PMCET]
[#3305] The chat room is now open

Customer Service, Bang & Olufsen [10/24/2007 2:03:00 PMCET]
[#3304] Answer to post #3294
The chatroom is now closing.

Coolskin, Netherlands [10/24/2007 2:01:00 PM CET]
[#3303] Thanks for the pleasant chat, see you next time.

Coolskin, Netherlands [10/24/2007 2:00:00 PM CET]
[#3302] +5 minutes... You started 5 minutes too late )

Customer Service, Bang & Olufsen [10/24/2007 1:58:00 PMCET]
[#3301] Please note that the chatroom will close in 2 minutes

Customer Service, Bang & Olufsen [10/24/2007 1:58:00 PMCET]
[#3300] Answer to post #3298
We do not have any present plans to give access to Mac users for service chat.

Customer Service, Bang & Olufsen [10/24/2007 1:58:00 PMCET]
[#3299] Answer to post #3297
Please see the answer in #3295. Beo5 is not compatible with non-Bang & Olufsen products. Beo5 can be used for the same products as Beo4.

Coolskin, Netherlands [10/24/2007 1:53:00 PM CET]
[#3298] Are you planning to give Service Chat access to Mac users in the near future?

garcia alain, France [10/24/2007 1:50:00 PM CET]
[#3297] WE HAVE BUY A beo5 remmote control can we creates sets of instructions for CANAL + however WE DON'T HAVE A bo tv

Customer Service, Bang & Olufsen [10/24/2007 1:48:00 PMCET]
[#3296] Both please.

Customer Service, Bang & Olufsen [10/24/2007 1:48:00 PMCET]
[#3295] Answer to post #3288
Beo5 is only compatible with Bang & Olufsen products.

Coolskin, Netherlands [10/24/2007 1:47:00 PM CET]
[#3294] #3293 is regarding which question?

Customer Service, Bang & Olufsen [10/24/2007 1:45:00 PMCET]
[#3293] Sorry I am afraid we cannot answer to this through the chatroom. Please write to us by e-mail.

Coolskin, Netherlands [10/24/2007 1:44:00 PM CET]
[#3292] #3260 HDCP. What if this update is done on a MKi model? Do I get the ability to watch HDTV?

Coolskin, Netherlands [10/24/2007 1:42:00 PM CET]
[#3291] #3289 input you mean?

Customer Service, Bang & Olufsen [10/24/2007 1:41:00 PMCET]
[#3290] Answer to post #3288
Please write in english.

Customer Service, Bang & Olufsen [10/24/2007 1:41:00 PMCET]
[#3289] Answer to post #3286
There is no digital sound output in BeoVision 7.

ALAIN GARCIA, France [10/24/2007 1:37:00 PM CET]
[#3288] NOUS VENONS D'ACQUERIR UN beo5 et nous aimerions savoir si nous pouvons le programmer pour commander CANAL + ALORS QUE NOUS N'AVONS PAS DE TELEVISION BEO

Roman, Germany [10/24/2007 1:37:00 PM CET]
[#3287] Thank you. Goodbye

Coolskin, Netherlands [10/24/2007 1:36:00 PM CET]
[#3286] Hi, back again. Couldn't find the time to participate last couple of months. Simple question: I have my Mac Mini (non-Intel) hooked up to my BV7-32 (dec. 2004 model). It works great. Now I want to swap the headphone outlet cable for a digital cable. But I don't know how to fit this digital cable in the BV7. Do you?

Customer Service, Bang & Olufsen [10/24/2007 1:36:00 PMCET]
[#3285] Answer to post #3284
Yes, you can operate the expander with your Beo4 remote control. The connection takes place via an external box (which has to be bought separately). Please contact your dealer for further help. (please also see my answer in #3282)

Thomas, Germany [10/24/2007 1:33:00 PM CET]
[#3284] Again for the DVI/HDMI extender: How does it work? Can I switch the extender from my remoute control? How will be the connection to my television?

Customer Service, Bang & Olufsen [10/24/2007 1:31:00 PMCET]
[#3283] Answer to post #3281
It is posssible to connect Beosystem 3 to your BeoVision 4. BeoSystem 1 and BeoSystem 3 are two completely different products, so it is not possible to compare. Please visit this link for further information and technical specifications: http://www.bang-olufsen.com/page.asp?id=135

Customer Service, Bang & Olufsen [10/24/2007 1:28:00 PMCET]
[#3282] Answer to post #3279
It will work with Beo4. Your dealer will make the connection through a box (which has to be bought separately) and is controlled via the STB-C.

Roman, Germany [10/24/2007 1:26:00 PM CET]
[#3281] Ok. Actually I have the Beosystem 1 and the Beovision 4. Is it possible to change the System to Beosystem 3 ? Which settings are new by the beosystem 3 ?

Customer Service, Bang & Olufsen [10/24/2007 1:25:00 PMCET]
[#3280] Answer to post #3278
The chatroom language is english. Bang & Olufsen offers customer support in six different languages: English, Danish, German, French, Spanish and Italian – both via e-mail and by telephone.

Thomas, Germany [10/24/2007 1:21:00 PM CET]
[#3279] How does it work? Can I switch the extender from my remoute control? How will be the connection to my television?

Roman, Germany [10/24/2007 1:21:00 PM CET]
[#3278] Hello. Is it possible to get support of german ?

Customer Service, Bang & Olufsen [10/24/2007 1:17:00 PMCET]
[#3277] Answer to post #3273
It is correct that we are just about to releaxe the DVI/HDMI expander. You need to contact your dealer to know more about this possibility, also the price, as we do no thave prices here.

Customer Service, Bang & Olufsen [10/24/2007 1:17:00 PMCET]
[#3276] Answer to post #3273
In order to contact us by e-mail, please follow this link: http://www.bang-olufsen.com/page.asp?id=67

Jacob Auerbach, Denmark [10/24/2007 1:15:00 PM CET]
[#3275] What is the e-mail adress ?

Customer Service, Bang & Olufsen [10/24/2007 1:14:00 PMCET]
[#3274] Answer to post #3272
I will answer you in english, as this is the language we use in this chatroom. Please send us an e-mail about this, but it is not likely that we can help you, as we do not have the resources to go into these cases.

Thomas, Germany [10/24/2007 1:10:00 PM CET]
[#3273] Hallo from Germany. I have an BeoVision 7-40 with one DVi socket, and I haerd that there will be an DVI/HDMI extender available soon. Do you now when this happend and the price for it?? Yours Thomas

Jacob Auerbach, Denmark [10/24/2007 1:10:00 PM CET]
[#3272] Hej! Jeg er en 20 årig studerende på 3år på sønderborg handelsskole, jeg vil høre om hvem jeg skal kontakte for at komme i kontakt med en omkring jeres eksport, innovation og jeres branding.

Customer Service, Bang & Olufsen [10/24/2007 1:05:00 PMCET]
[#3271] The chatroom is now open.

Customer Service, Bang & Olufsen [10/17/2007 2:01:00 PMCET]
[#3270] The chatroom is now closing.

Joachim Zaar, Germany [10/17/2007 1:59:00 PM CET]
[#3269] Okay - Thank you very much.

Customer Service, Bang & Olufsen [10/17/2007 1:58:00 PMCET]
[#3268] Answer to post #3267
Yes, BeoVision 7 supports SPDIF. No, the update is not free. Please contact an authorized dealer about prices, as we are unable to provide such information from here.

Joachim Zaar, Germany [10/17/2007 1:55:00 PM CET]
[#3267] Thank you - the Laptop supports SPDIF. Beovision 7 supports this too ? If i have a MKI or MKII is the update free ?

Customer Service, Bang & Olufsen [10/17/2007 1:51:00 PMCET]
[#3266] Answer to post #3264
DVI-DVI is digital. If your computer supports SPDIF, you will get the best sound quality from this. It it does not support SPDIF, you need to use a regular analog cable.

Customer Service, Bang & Olufsen [10/17/2007 1:49:00 PMCET]
[#3265] Answer to post #3262
The old models are called MKI and MKII. The latest is called MKIII. An authorised dealer should be able to give you further details about this.

Joachim Zaar, Germany [10/17/2007 1:45:00 PM CET]
[#3264] I want to use the DVI-DVI-Connection. This is digtal - or ? And whats about the sound - what connection shoud i use to have the best sound ?

Customer Service, Bang & Olufsen [10/17/2007 1:43:00 PMCET]
[#3263] Answer to post #3259
From a distance, we are unable to say what causes this malfunction. Please contact an authorised dealer and let him look into this problem.

Joachim Zaar, Germany [10/17/2007 1:42:00 PM CET]
[#3262] Thank you but what means older models? I bought my beovision7 about 2 years ago.

Customer Service, Bang & Olufsen [10/17/2007 1:42:00 PMCET]
[#3261] Answer to post #3257
Yes, it is possible to connect a laptop to the television with an analog signal like CVBS or VGA-DVI or DVI-DVI.

Customer Service, Bang & Olufsen [10/17/2007 1:40:00 PMCET]
[#3260] Answer to post #3254
Yes BeoVision 7-32 supports HDCP. Older models can be updated to support HDCP.

dirk matthijs, Belgium [10/17/2007 1:38:00 PM CET]
[#3259] audio of my Beovision suddenly became bad , the dealer asked me to reset by unplugging the wall outlet, then it was ok , but in three weeks the sound became bad 5times, now resetten doesnot help. What is wrong with the Beov. 7? Electronic module insid e to be replaced?

Customer Service, Bang & Olufsen [10/17/2007 1:36:00 PMCET]
[#3258] Answer to post #3256
The December launch will be in Europe only. Other areas will follow later.

Joachim Zaar, Germany [10/17/2007 1:35:00 PM CET]
[#3257] I want to connect my Laptop by DVI with the TV. Is it possible to watch a movie on the beovison by using the DVD-Player of the Laptop ?

Paolo, Italy [10/17/2007 1:33:00 PM CET]
[#3256] all over the world or just in Italy? Thanks, paolo

Customer Service, Bang & Olufsen [10/17/2007 1:31:00 PMCET]
[#3255] Answer to post #3252
We expect Serenata to be launched in December.

Joachim Zaar, Germany [10/17/2007 1:31:00 PM CET]
[#3254] Hello, does the beovision 7-32 supports HDCP ?

Customer Service, Bang & Olufsen [10/17/2007 1:30:00 PMCET]
[#3253] Answer to post #3251
Please write in english.

Paolo, Italy [10/17/2007 1:28:00 PM CET]
[#3252] Hi there, I am interested in purchasing the new Serenata. When is it going to be available in Italy? Thanks, Paolo

Joachim Zaar, Germany [10/17/2007 1:27:00 PM CET]
[#3251] Sehr geehrte Damen und Herren, unterstützt der Beovision 7-32 HDCP ?

Customer Service, Bang & Olufsen [10/17/2007 1:01:00 PMCET]
[#3250] The chatroom is now open.

Customer Service, Bang & Olufsen [10/10/2007 2:02:00 PMCET]
[#3249] The chatroom is now closing.

Customer Service, Bang & Olufsen [10/10/2007 1:54:00 PMCET]
[#3248] You will probably be able to see an improvement, since we have used a better video engine for this new model. It is not easy to describe how much it will improve, but please contact an authorised dealer to get a demonstration.

Thomas Bäumer, Germany [10/10/2007 1:51:00 PM CET]
[#3247] I meen just the differenz between the old and the new one, compare with the same analog signal

Customer Service, Bang & Olufsen [10/10/2007 1:49:00 PMCET]
[#3246] We cannot say how much the picture will improve. Of course the television is optimised for Full HD, but it also depends on the quality of the analog signal.

Thomas Bäumer, Germany [10/10/2007 1:45:00 PM CET]
[#3245] I bought in 2006 my Beovision 7-40 and now I am thinking about to by the new 7-40 FullHD with the beosytem3 included, how much better will be the picture with analog TV

Customer Service, Bang & Olufsen [10/10/2007 1:40:00 PMCET]
[#3244] Please contact an authorised dealer about connection possibilities.

Customer Service, Bang & Olufsen [10/10/2007 1:39:00 PMCET]
[#3243] You can connect the computer to the television. You will get sound through the television speaker but you need to control the music from your computer. Please contact an authorised details on connection possibilities.

Thomas Bäumer, Germany [10/10/2007 1:35:00 PM CET]
[#3242] Can I connect my computer direktly with my Beovision 7-40 and play the PC-music over the 7-40 without beoport?

Customer Service, Bang & Olufsen [10/10/2007 1:32:00 PMCET]
[#3241] BeoPort is not yet compatible with Windows Vista. We are working on a solution which we expect to have ready early 2008.

Thomas Bäumer, Germany [10/10/2007 1:29:00 PM CET]
[#3240] Hallo from Germany, I would like to by the beo port, to conect my Audio/Videosystem with my computer. But my Computer is running with VISTA, how do this work? Thomas

Customer Service, Bang & Olufsen [10/10/2007 1:03:00 PMCET]
[#3239] The chatroom is now open.

Customer Service, Bang & Olufsen [9/26/2007 2:15:00 PMCET]
[#3238] The chat room is now closing.

Customer Service, Bang & Olufsen [9/26/2007 2:11:00 PMCET]
[#3237] Answer to post #3236
Sorry about my delay in answering. I am not certain which setup you have, and for that reason it is difficult to help through this channel. Please either send us an e-mail (in Italian) or contact your dealer to obtain help.

vincenzo codella, Italy [9/26/2007 2:00:00 PM CET]
[#3236] [#3234] have a tv avant 32 with VHS and have aquistato a DVD2, as I do to execute an immediate recording? not there and ' on my the key record BEO4, if I press 2 times the REGISTR key the recording leaves on VHS.Grazie

Customer Service, Bang & Olufsen [9/26/2007 1:56:00 PMCET]
[#3235] Answer to post #3234
Please write in English.

vincenzo codella, Italy [9/26/2007 1:53:00 PM CET]
[#3234] possiedo un tv avant 32 con VHS e ho aquistato un DVD2, come faccio ad eseguire una registrazione immediata? non c'e' sul mio BEO4 il tasto RECORD, se premo 2 volte il tasto REGISTR parte la registrazione sul VHS.Grazie

++++++++++++++++++++++++++++++++++++++++++++++ 

Customer Service, Bang & Olufsen [5/30/2007 1:01:00 PMCET]
[#3033] The chatroom is now open.

Customer Service, Bang & Olufsen [5/23/2007 2:00:00 PMCET]
[#3032] The chatroom will now close

Customer Service, Bang & Olufsen [5/23/2007 1:58:00 PMCET]
[#3031] The chatroom will close in a few minutes.

Customer Service, Bang & Olufsen [5/23/2007 1:01:00 PMCET]
[#3030] Good afternoon, the chatroom is now open.

Customer Service, Bang & Olufsen [5/16/2007 2:01:00 PMCET]
[#3029] The chatroom is closed

Customer Service, Bang & Olufsen [5/16/2007 1:55:00 PMCET]
[#3028] The chat room will close in a few minutes..

Customer Service, Bang & Olufsen [5/16/2007 1:46:00 PMCET]
[#3027] Answer to post #3026
English please

stoll, Germany [5/16/2007 1:44:00 PM CET]
[#3026] german?

Customer Service, Bang & Olufsen [5/16/2007 1:12:00 PMCET]
[#3025] The Beogram 9000 must be connected through a RIAA amplifier to your Yamaha product.

alain, France [5/16/2007 1:10:00 PM CET]
[#3024] Thank you

Customer Service, Bang & Olufsen [5/16/2007 1:10:00 PMCET]
[#3023] Answer to post #3022
Just a second please

alain, France [5/16/2007 1:09:00 PM CET]
[#3022] I have a "BEOGRAM 9000" with DIN I have to plug it in a YAMAHA amplificator RCA how can I do it?

alain, France [5/16/2007 1:08:00 PM CET]
[#3021] I must write in english?

alain, France [5/16/2007 1:07:00 PM CET]
[#3020] Bonjour, Puis je communiquer en français.

Customer Service, Bang & Olufsen [5/16/2007 1:01:00 PMCET]
[#3019] The chat room is now open

Customer Service, Bang & Olufsen [5/9/2007 2:01:00 PMCET]
[#3018] The chat room is now closed

Customer Service, Bang & Olufsen [5/9/2007 1:57:00 PMCET]
[#3017] The chat room will close in a few minutes

Geir, Norway [5/9/2007 1:20:00 PM CET]
[#3016] The box is supported, and I used HDR-1 on it earlier, with no problems. It is a Force tuner :)

Customer Service, Bang & Olufsen [5/9/2007 1:18:00 PMCET]
[#3015] Answer to post #3014
It is necessary that the box you are using are supported by the STB controller, and if this is the case, we advise you to have the HDR2 checked at the Bang & Olufsen service center

Geir, Norway [5/9/2007 1:15:00 PM CET]
[#3014] Hello! I have a problem with the STB-C on my HDR-2. It is wery unstable, and seem to work better if the HDR has been turned on a while. My dealer could not solve the problem. If know the IR sender is correctly mounted on the tuner. Do you have any problems like that with this appliance?

Customer Service, Bang & Olufsen [5/9/2007 1:01:00 PMCET]
[#3013] The chat room is now open

Customer Service, Bang & Olufsen [5/2/2007 1:03:00 PMCET]
[#3012] The chatroom is now open.

Customer Service, Bang & Olufsen [4/25/2007 2:00:00 PMCET]
[#3011] The chatromm is now closed.

Customer Service, Bang & Olufsen [4/25/2007 1:57:00 PMCET]
[#3010] The chatroom will close in a few minutes.

Customer Service, Bang & Olufsen [4/25/2007 1:00:00 PMCET]
[#3009] Good afternoon ! The chatroom is now open.

Customer Service, Bang & Olufsen [4/18/2007 2:00:00 PMCET]
[#3008] The chatroom is now closed

Customer Service, Bang & Olufsen [4/18/2007 1:55:00 PMCET]
[#3007] The chatroom will close in a few minutes

Customer Service, Bang & Olufsen [4/18/2007 1:07:00 PMCET]
[#3006] Answer to post #3005
Please write to us at this email address: beoinfo1@bang-olufsen.dk

ben manners, United Kingdom [4/18/2007 1:06:00 PM CET]
[#3005] benmanners@hotmail.com it is a beovision crt with video 32" thanks

Customer Service, Bang & Olufsen [4/18/2007 1:03:00 PMCET]
[#3004] Answer to post #3002
Please remember serial and type number.

Customer Service, Bang & Olufsen [4/18/2007 1:02:00 PMCET]
[#3003] Answer to post #3001
Hello, If you would send us an email we will send you one.

ben manners, United Kingdom [4/18/2007 1:02:00 PM CET]
[#3002] I have a beovsion avant crt tv and have lost the manual, how do i get a new one??

ben manners, United Kingdom [4/18/2007 1:01:00 PM CET]
[#3001] I have a beovision avant crt and have lost the manual, how do i get a new one???

Customer Service, Bang & Olufsen [4/18/2007 1:00:00 PMCET]
[#3000] The chatroom is now open

Customer Service, Bang & Olufsen [4/11/2007 2:00:00 PMCET]
[#2999] The chatroom is now closed

Customer Service, Bang & Olufsen [4/11/2007 1:59:00 PMCET]
[#2998] The chatroom will close in a few minutes

Customer Service, Bang & Olufsen [4/11/2007 1:51:00 PMCET]
[#2997] The chatroom will close in 10 minutes

Customer Service, Bang & Olufsen [4/11/2007 1:01:00 PMCET]
[#2996] The chatroom is now open

Customer Service, Bang & Olufsen [4/4/2007 1:07:00 PMCET]
[#2995] Welcome to the chatroom, which is now open

Customer Service, Bang & Olufsen [3/28/2007 2:01:00 PMCET]
[#2994] The chat room is now closed

Customer Service, Bang & Olufsen [3/28/2007 1:58:00 PMCET]
[#2993] The chat room will close in a few minutes

Madeleine, Italy [3/28/2007 1:10:00 PM CET]
[#2992] ok. thank you.

Customer Service, Bang & Olufsen [3/28/2007 1:09:00 PMCET]
[#2991] Answer to post #2990
Okay. Could you please send us an email with more detailed information, and we will look into it. Pleae email to: beoinfo1@bang-olufsen.dk

Madeleine, Italy [3/28/2007 1:07:00 PM CET]
[#2990] I have done so but they can't help me and told me to contact you.

Customer Service, Bang & Olufsen [3/28/2007 1:07:00 PMCET]
[#2989] Answer to post #2987
We are sorry that you have a problem with the VCR in the BeoVision AV9000. We are not able to help you from here and must advise you to contact your nearest dealer for further help.

Madeleine, Italy [3/28/2007 1:06:00 PM CET]
[#2988] is anyone there?

Madeleine, Italy [3/28/2007 1:04:00 PM CET]
[#2987] Hi, I have a Beovision9000, 43/06 MAT. The cue function on the VCR is no longer working. What to do?

Customer Service, Bang & Olufsen [3/28/2007 1:00:00 PMCET]
[#2986] The chat room is now open

Customer Service, Bang & Olufsen [3/21/2007 2:00:00 PMCET]
[#2985] Please note that the chat room will close in a minute.

rmallo, Italy [3/21/2007 1:57:00 PM CET]
[#2984] ok, thx