I just purchased a Beosound 5 Encore and when i first turn it on it asks for a pin code.  What on earth do I put in???  I'm reading the manual and it looks like the system should have just turned on without this activated.  Have I bought a returned product from a B&O store?  Help would be appreciated!

The Beosound 5 encore comes standard with a pin code. The dealer you bought it from must supply you one. Then you can replace the factory code woth your own code. It's a theft protection pin code.

if you not bought it by a Bang & Olufsen dealer i assume you will have a problem. so i hope you bought it by a Bang & Olufsen dealer and he forgot to give you the pin code.

That's absolutely dissapointing to hear, now I have to wait all weekend for my lousy B&O dealer to open.  These things should come out of the factory disabled.  Now I have to disconnect the system and install my old system.  

Check your sales invoice, many dealers with put the pin code on the invoice! 

Ron

Really wish it was on the invoice!  Painful wait ahead, and now that I think about it this has ahppened to me twice before many years ago and had to wait until the Monday.

Hurry up B&O with the 2 way capability with the Beo6!

PentaIII:

These things should come out of the factory disabled.

If it is factory disabled it would be a very interesting device to fall of a truck!

but for sure your dealer should know better.