Hi Llewelyn,
I would suggest to contact Lee, he will surly help you. I have had nearly similar issues once I decided to upgrade my membership.
Anyway, Thank you very much for upgrading gold members support this site!
Beo Time, A8, EarSet3i, EarSet2, BC2, BC6, BL3, BL11, Apple TV1, BEO Ballpen, BL2000, BL3500
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Thank you