It's an internal collection of product documents including manuals, guides, exploded views of parts, tips for installation, etc. Anything pertinent to customers is either in the box with their products or available here on BeoWorld under the various product pages.
There is scarcely anything in this world that some man cannot make a little worse and sell a little more cheaply. The person who buys on price alone is this man's lawful prey. - John Ruskin