Adam,
The Beogram 4000’s iconic status is completely well deserved.
The 4000 complex, difficult to adjust, and easy to damage? All COMPLETELY true. Also FRAIL in transport, so extraordinary care must be taken when shipping a Beogram 4000.
I own a Beogram 1602, 4000, 4002, 4004, 8000, and 8002 and I can tell you without the slightest hesitation that I greatly prefer the 4000 over all the others and the sound quality is absolutely amazing.
Now from what you have said, it is clear that your 4000 needs a good deal more “attention.” Your 4000 should always recognize a 12” record, the arm should drop straight and slowly, never jerky, no hum on any kind, and certainly a seagull sound!
My Beogram 4000 arrived in pieces with broken parts and little hope for restoration. With patient determination I was able to get everything back to within operating range and the BG 4000 came back to life.
I was defeated by an incorrect fuse and sent my 4000 back to Dillon.
Depending on where you are located, I feel this would be your best choice, send your 4000 to Dillon. However you might want to communicate with him prior to contemplating shipping your turntable internationally.
If you are really good with your hands, there is a lot you can do with this turntable. However you simply MUST have the shop manual available through BeoWorld. (Don’t attempt anything without it!)
Best wishes.
Please feel free to ask me any questions you like, however I am NOT the expert here, just an enthusiast. Perhaps Dillon or Peter can offer you some more tangible and useful advice.
Jeff