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ARCHIVED FORUM -- April 2007 to March 2012
READ ONLY FORUM

This is the first Archived Forum which was active between 17th April 2007 and 1st March February 2012

 

Latest post 04-02-2008 4:50 AM by Keith Saunders. 1 replies.
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  • 04-01-2008 3:39 PM

    Error message "Configuration version mismatch"

    Hi

    When dowloading my configuration from the PC to my Beo 5 I receive the following error message: "Configuration version mismatch"

    The Beo5 Version Info is: 

    Firmware version: 1.23a

    Hardware version: 6

    Supported version: 0.36

    My Configuration Tool software is version 1.02 and the version af serialiser is 0.35

    How do I solve this version conflict...? 

     

     

     

  • 04-02-2008 4:50 AM In reply to

    Re: Error message "Configuration version mismatch"

    The message "Configuration Version Mismatch" is caused by the fact that your Beo5 has been updated to firmware 1.23a which is the latest version, but you are using Configuration Tool Version 1.02 which only supports the previous firmware version..

    For this to have occurred your Beo5 must have been updated using the new Configuration Tool version 1.10 which means most previously produced configuration templates must be reproduced from scratch.

    Based on the information supplied it means you must use the updated Configuration Tool version 1.10 which is normally only available to dealers.

    Regards Keith....

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