Hi Beoworld hope all you guys are well.

I've just bought an Ouverture with Beolab 2500 but when I've got it home and set up I cant get the thing to work!!

The red light is on,

the doors open,

the cd clamp opens and close but wont spin or play CDs,

No radio or tape functions at all

The display wont turn on apart from the red light

If you press cd, tape, radio or aux the door just close

If I use my Beo4 nothing happens apart from the red light flashes once

Its almost in a standby mode or something anybody got any ideas?

Is there a reset button?

 

probably an option problem, you will have toreset it bl1000

press standbyand sound together

then press 1

then press storeshould work then I had a similar problem

if it doesn't the try above with either 0 or 2 one of which will work

sorry cannot remember the correct option mode but it is one of the above

!salut

tony

Hi thanks for the reply,

do i do this using the beo4 or on the Ouverture because i dont have any buttons saying standby or sound?

Haaaaaa!!!!!!!!!

Don't know how to do it with a beo4 but yes its remote base

try pressing list until optin appears press go scroll thro to audio press go press0 1 or 2then go - i think thats it otherwise do a search on the site for option setting

I always use my bl 1000 as its dead simple!

t

now found my book, it goes

hold standby buttonwhilst pressing list, scvroll to options press go

press list until a optthen hkey 1

should then be fine

t

Cant get that to work!! any other options?

now found my book, it goes

hold standby button whilst pressing list - ie at same time - , scvroll to options    press go

press list until a opt  then key 1

try pressing   go

should then be fine

sorry about the mistakes etc my keyboard is on it way out and i cannot get a qwerty kybd in france they us ethe quaint old azerty`layout

t

HI thanks for the help but it doesn't work! it must be another problem with the thing!!

harrykym:

Is there a reset button?

Wouldn't hurt to unplug it and leave it unplugged for several hours.

No matter in what option the BeoSound Ouverture is programmed, it should always work using the keyboard on the Ouverture itself. Sometimes a key on the keyboard gets stuck between the surrounding metal on the keyboard, keeping the key pressed. But in that case the doors also will not close, because when a key is pushed the Ouverture won't close the doors to  protect the fingers of the user. It could also be a problem in the Ouverture.

According to the chap I bought it from, the Ouverture as been in storage for the last 2 years and not used. Could this be the problem? ie damp?

Blackrix:

No matter in what option the BeoSound Ouverture is programmed, it should always work using the keyboard on the Ouverture itself. Sometimes a key on the keyboard gets stuck between the surrounding metal on the keyboard, keeping the key pressed. But in that case the doors also will not close, because when a key is pushed the Ouverture won't close the doors to  protect the fingers of the user. It could also be a problem in the Ouverture.

pressed all the buttons to check for sticking all seem OK, should i take the front panel off and check the connections?

Was it sold as working? Did you see it work when you picked it up? I suggest that maybe that was why it was in storage?

Peter :

Was it sold as working? Did you see it work when you picked it up? I suggest that maybe that was why it was in storage?

Hi Peter, it was sold as seen, he did tell me that it was working fine upto going into storage but when he brought it out, it wouldn't play anything. I was hoping it was a simple fix but as I only paid £200 (including the Beolabs) its a worthwhile punt!! I've turned it off now to see if that will help... Anyone got any other ideas?? Do the control panels go faulty?  

certainly worth a punt a £200!  Even if you have to spend a bit on it!  

I have to say Beoworld I'm a bit disapointed with the poor response to my post, there was a time when answers or solutions where 10 a penny!! Is there a new site no ones telling about?

harrykym:

I have to say Beoworld I'm a bit disapointed with the poor response to my post, there was a time when answers or solutions where 10 a penny!! Is there a new site no ones telling about?

I think you got the right answers in a very short time, but sometimes there just is not a ready to go answer. It seems like the problem is in your Ouverture, but it could be the keyboard, the processor, the power-supply or maybe something else. It could be that the Ouverture was struck by lightning, who knows? 

You could try to disconnect the keyboard from the display PCB and see if it will work on remote. Make sure the Ouverture is in option 1, not option 0, or else the remote won't work.