in Search
Untitled Page

ARCHIVED FORUM -- April 2007 to March 2012
READ ONLY FORUM

This is the first Archived Forum which was active between 17th April 2007 and 1st March February 2012

 

Latest post 01-16-2011 1:09 PM by Pezz. 8 replies.
Page 1 of 1 (9 items)
Sort Posts: Previous Next
  • 11-05-2010 8:11 AM

    USB driver installation is not working in Windows 7

    Today I have upgrade my OS from XP to Windows 7. On this PC with XP the BEO5 tool worked fine so far.

    After the upgrade I installed the BEO5 software again (version 3.59).

    The USB driver is not installed. I found an item on this forum about the problem. However I can't fix the problem. There is no way to install the driver manually.

    Does someone know what to do?

    Piet

  • 11-05-2010 9:24 AM In reply to

    Re: USB driver installation is not working in Windows 7

    Piet,

    You can manually install the driver via DEVICE MANAGER

    Go to "Control Panel" then click on "System" then on Windows 7 I think if my memory serves me correctly it is "Hardware" tab then "Device Manager".

    It is likely that you will see a USB device which says "Unknown Device" with a yellow ! next to it.

    If, so then right click on it and left click on "Update Driver"

    Browse for the driver at:-

    C:\Bang & Olufsen\Beo5 Configuration Tool\Beo5Driver\Beo5Usb.inf

    Regards Keith....

  • 11-05-2010 11:02 AM In reply to

    Re: USB driver installation is not working in Windows 7

    Well it's working at last

    The story:

    Opening the device manager didn't show a yellow ! sign, with the BEO5 connected. Disconnection and connecting again....no result.

    There wasn't any "unknown device", strange....Hmm

    Then I tried a different USB port (one that wasn't used for the BEO5). And there it was in the device manager, the yellow sign. Now I could install the driver.

    So in order: Open the device manager, connect the BEO5 to an USB port (one that hasn't been used for the BEO5) and install the driver for the "device with the yellow ! sign".

    Thanks keith for the help. Opening the device manager was the solution. 

  • 11-05-2010 12:03 PM In reply to

    Re: USB driver installation is not working in Windows 7

    Piet,

    I am pleased that it is all working now..

    Regards Keith....

  • 11-08-2010 8:11 AM In reply to

    Re: USB driver installation is not working in Windows 7

    Hi,

    I`um using config version 3.87 for a while on two different PC`s with Windows XP. I did not have any problems up till now.

    Yesterday, It tried to install the same version on a PC with Windows 7-64. The installation was not a problem but when I start the software, I have following problem:
    The Login window appears and I try to start in Offline mode. After that the Window `Loading...` appears, but it never disappears. I have to kill the application in the task manager.

    I removed the complete software and installed it again but with the same result.

    Did everyone else have this situation?

    Thanks in advance,

    Hangglider

  • 11-09-2010 2:00 AM In reply to

    Re: USB driver installation is not working in Windows 7

    No experience with Windows 7 64 bit.

    My installation was on Windows 7 32 bits version.

  • 11-20-2010 4:05 AM In reply to

    • tomap
    • Not Ranked
    • Joined on 11-08-2007
    • Oslo
    • Posts 11
    • Bronze Member

    Re: USB driver installation is not working in Windows 7

    Hi,

    I experienced exactly the same with 64 bit Win7, but had no problem with the 32 bit version. I have tied to run in different capability modes, but nothing helps. So if someone are able to find a solution please give a hint.

    Regards

    Tom

     

  • 01-08-2011 8:44 AM In reply to

    Re: USB driver installation is not working in Windows 7

    Hi,

    the Beo5 Config tool and the USB Driver is only supported by 32 bit OS. So

    it will work under Win7-32 all releases but not under Win7-64. The new Version 4.11

    starts under 64-bit and you can work on it, but the USB-Driver is not working....

     

    With Win7 a Software called Virtual WIN-XP can be installed. It´s a kind of VM which

    can installed on Win7-64bit and simulate an XP32 on Win7 in a window. The USB Driver

    and the V3.87 and 4.11 works fine ;-)

     

    Regards,

    Niederrheiner

  • 01-16-2011 1:09 PM In reply to

    • Pezz
    • Not Ranked
    • Joined on 01-09-2008
    • near Munich
    • Posts 8
    • Bronze Member

    Re: USB driver installation is not working in Windows 7

    Hello,

     

    i have teh same problem with my new Beo 6 and teh Beo 5.

    With 3.87 it worked fine to load the configuration on the Beo5 

    My computer run on XP

    Now after the update to 4.11 there is always the message : new hardware found, Install driver.

    Driver couldn´t be insalt.

    I want to update the Driver like you said.

    The usb device Beo 5 had a yellow flag. update manuall. yellow flag gone. Try to store configuration. 

    The same as before. new hardware found and so on.

    the device manger now says Beo 5 with a red cross.

     

    Any ideas?

     

    Pezz

Page 1 of 1 (9 items)