Yes it is a satellite box I don't think it is the PUC. Everything worked fine before the Beo 5 was taken to the dealer for reprogramming. Also, everything works fine with the Beo 4 and Beo 5, except for a few channel icons on the Beo 5. I can use arrow keys to move up and down through channels. I can enter a channel number using the number keys and it will work fine. Also, most of the channels that I have icons for on the Beo 5 work fine. The ones that were not working were all programmed to channel 1. When pressed they would all switch the channel to 1. I was able to use the EDIT button on the Beo 5 to change the channels to 4, 6, and 8 for three of the icons and those now work perfectly.
But for instance, I need one of the icons to switch to channel 106. I use EDIT and input 106, and saved it. The display on the Beo 5 shows 106 as saved for that icon. The problem is that when I press the icon it only sends the signal for 1 and the TV changes to channel 1. Similarly if I program in a channel that starts with 2, it only sends a 2. Other channels such as 135 work fine. Pressing the icon for 135 causes the Beo 5 to send 1 3 5 and the channel responds correctly.
Beovision 7-55 with Beolab 7-4, 9s and 4000s
Beovision 10-40 with Beolab 1s and 6000s
Beosound 1, 5, 2000, and 3000
Beotime, Beotalk, Beocoms