I should know better.....
Having recently re-introduced my father to B&O with a BC9500 he asked me if could source a BG9500. See a collection only on eBay far away but looks good and I ask the seller would he be prepared to post it following my packing instructions should I win the auction. No problem.
I won it and gave strict packing instructions following others guidelines on here. He did a fantastic job too. However, even though the stylus arm had stiff foam under it and taped down with masking tape the mmc4 was missing! I didn't ask him to remove it only flip the needle cover down. I found the MMC4 floating around the unit and reattached it to the arm - which promptly drooped down so the stylus touched the surface. I have pwered it up with a vinyl in place and the arm tracks as if to play but the arm stays down Without the cartrige it does float up. I have tried adjusting the slider which makes no difference.
I'm not sending it back to the seller because it was my insistance to post it. I can't see how this had happened - the platter was removed and he must have spent ages packing it. Before I start pulling it apart does anyone know what the problem could be?
If you think nobody cares, try missing a couple of payments.