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ARCHIVED FORUM -- April 2007 to March 2012 READ ONLY FORUM
This is the first Archived Forum which was active between 17th April 2007 and
1st March February 2012
Latest post 01-13-2010 6:50 AM by bayerische. 10 replies.
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01-10-2010 5:36 PM
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erg4000
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- Joined on 04-16-2007
- Posts 122
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My Beosound 3 suddenly doesn't respond to touching on the buttons except the STBY button. It seems like there is a software crash and that the touch sensitive surface is locked.
Did anybody experience a similar problem ?
Is there a software reset for the Beosound 3 ?
Thanks !
E.
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bayerische
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- Joined on 12-11-2007
- Helsinki, Finland
- Posts 3,593
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Mine had the same problem, top plate replaced on warranty, has been working fine since.
-Andreas
BLab5, BLab5000, BLab8000, BV10, BS9000, BS3, Beo5, Beo4, BLink1000, BLink5000, BLink7000, A2, A8, Form2
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bayerische
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![Top 25 Contributor Top 25 Contributor](/Themes/beotheme1/images/rankicons/rankTop25.gif)
- Joined on 12-11-2007
- Helsinki, Finland
- Posts 3,593
![Gold Member](/Themes/beotheme1/images/roleicons/d27431af-8474-494c-aeb0-d1cede4cb008.gif)
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OK, good, but if it still is under warranty, I would have the top plate changed under warranty. The top-plate problems are very common.
-Andreas
BLab5, BLab5000, BLab8000, BV10, BS9000, BS3, Beo5, Beo4, BLink1000, BLink5000, BLink7000, A2, A8, Form2
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hilde
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- Joined on 04-22-2009
- germany
- Posts 34
![Bronze Member](/Themes/beotheme1/images/roleicons/8373aae9-2be6-4a12-8c67-ab927ce1557e.gif)
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Hi anybody !
We spent in our house 5 BeoSound 3 and in all off them the touchpads are workingout of order, by two off them for the second or third time .
I dont know this not so exactly (Its the favour of my wife to take them in every place in garden or at home).
But my retailer changed it for (sorry i dont know the english word for "in Germany nennen Sie es KULANZ" ( 1 year off end of warrenty.))
Please contact your retailer and ask for " Kulanz" ????
with kind regards
SERENE
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bayerische
![](/cfs-file.ashx/__key/CommunityServer.Components.Avatars/00.00.00.62.44/avatar.jpg)
![Top 25 Contributor Top 25 Contributor](/Themes/beotheme1/images/rankicons/rankTop25.gif)
- Joined on 12-11-2007
- Helsinki, Finland
- Posts 3,593
![Gold Member](/Themes/beotheme1/images/roleicons/d27431af-8474-494c-aeb0-d1cede4cb008.gif)
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Funny thing is that my dealer more or less told me when I bought it that you are going to have to change the top-plate at some point... ![Laughing](http://forum.beoworld.org/emoticons/58.gif) ![Laughing](http://forum.beoworld.org/emoticons/58.gif) He was right, 6 months in.
-Andreas
BLab5, BLab5000, BLab8000, BV10, BS9000, BS3, Beo5, Beo4, BLink1000, BLink5000, BLink7000, A2, A8, Form2
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