For me, a great improvement is necessary and would be costless for B&O:
It's to deliver the config-tool with the product, with an automatic update of the software/firmware on a dedicated server.
Then the customer can choose to program the remote by itself OR have it programmed by the dealer for a reasonable price.
When one see that:
- most Beo5 users "cheated" in order to get the config tool
- that others did not buy the product because the config tool was not available,
- that only a few dealers charged for programming the unit,
it's very easy to think that the present marketing model does not work as expected.
Yann.
Ne pas s'en faire et boire frais!
Mon install en images: cliquez sur mon profil, au dessus de mon avatar - Puis "My files" tout en bas.
Pictures of my setup: click on my nickname, above my avatar. Then "my files" at the bottom of the page.