Hello,

I have a beogram cd 3300. I've had it for a long time and I've never had any problems with it, until now that is.

When a press the play button, the cd starts up, stops after a few seconds and an error message (a question mark) shows up on the display. Has anyone experienced this problem? According to the manual the cd player doesn't understand the command. Why, all of a sudden? Nothing looked obviously wrong when I peaked under the hood. Any suggestions?

Kind regards,

Anna (new member)

Hello Anna and welcome to BeoWorld

Perhaps the laser lens needs cleaning. Have you tried that?

Best regards
Christian

Clean the lens very carefully.

There is a ring made of plastic that is located around the disc holder. I have noted that the original plastic "ring" can become soft and so the disc is lower than it should and the laser can't focus on it. I have a BG CD3300 and it had troubles reading some discs. If you put a piece of paper under the discs hole (so that the disc is higher than without the paper) it might work.The ring seems to be detoriating by age.

Thanks for very quick replies!

Lens has been cleaned, and now I have also tried the "paper trick", unfortunately still no result...

Anna.

Hello again!

After 2 years of listening to my Ipod and watching dust gather on my still broken CD 3300 player I'm back hoping for some new ideas.

I'd really like to revive this beautiful machine as I have loads of music that I haven't heard for ages.

Anna

Sounds like the good old capacitor problem.
Replace the capacitors on the servo board.
A kit exists for this, basic electronic skills and tools (soldering etc.) is needed.

A standard fault is that the laser is starved for power by defective capacitors.
Many repairers will diagnose it as a dead laser but that is very rare to see and because
they didn't check it correctly (or didn't know how).
In the majority of cases, a fresh bunch of capacitors will make it run fine again.

Martin

Martin,

Thanks for your reply and where can I get one of these kits?

Has anyone documented this procedure with pictures? I look forward to warming up the soldering iron I can't wait to start listening to my CD's again!

Anna

An also well known problem with CD3300 is bad solderings. Check the solderings of the powersupply, the big IC's (especially on the corners of the IC) and also resolder the wires that are soldered on both sides of the decoder PCB (ground). These also can cause problems. Together with replacing some bad capacitors this will almost surely solve the problem. A defective laser is indeed very rare!