At least they got to you in one piece! I do worry when packing the mugs up...
Not blowing my own trumpet, but aren't they excellent quality!! When the company that manufactures them sent me a sample, i ran it through the dishwasher twice a day (along with the other household pots & pans of course) for two whole weeks! After all that, it still looked brand new, so i ordered two hundred of them!!
I've applied the same standards to all the BeoWorld merchandise, and as a result everyone is really very happy with the items they have recieved.
Lee
BeoWorld - Everything Bang & Olufsen