Hi guys,

I have a weird probem with my recently purchased Beocenter 9500. It doesn't output any volume! If I crank the volume up to max, I can hear that it's working, but at normal levels there's just nothing there. Any tips/ideas what might be wrong?

Am using it with my Beolab 4.     

Which type of Beolab 4 do you have, the standard version with Powerlink or the PC version without ?

Also, since you had the unit has the volume ever worked correctly ?

It's the "real" Beolab 4:s...
Well. Got it a few weeks ago. Been the same since I got it.   

Is the Preamp In/Out blanking plug in position?

Uhm.. Where do I find this?

Under the flip up cover where the other sockets are. There should be a white blanking plug in the socket marked Line In/Out

did you connect the speakers to the top speakers outlets on your beocentre??i think these output have a priorty !if it is the same as beo system 3500!

The plug is not there nope.

The Beolab speakers are the only speakers plugged in... 

Milton78:

The plug is not there nope.

Graham has hit the nail on the head here (as usual)......... that's your problem.

 

Chris.

joeyboygolf:

Under the flip up cover where the other sockets are. There should be a white blanking plug in the socket marked Line In/Out

 

Okey. And where do I get a replacement?   My local dealer or available elsewhere? 

Your dealer may be able to help as parts are still available for the Beocenter 9300, whether or not this was fitted to this model I'm not sure though.

 

Chris.

The 9300 didn't have this feature and the 9500 service manual does not give the part number!

You could obtain a 5 pin din plug and make one your self. Just connect pins 1-3 together and then pins 4-5. Alternatively you could just push some stiff wire into the correct holes in the socket!!

Hi, Well I talked to my dealer and they found the spare part!
Now I'm enjoying it as it works like a charm!

Thanks for all the help!     

Now that's a result. These annoying little parts are sometimes impossible to find.

 

Chris.

Medogsfat:

Now that's a result. These annoying little parts are sometimes impossible to find.

 

Chris.

Yes! Cudos to Graham for identifying the problem and to my dealer here in Stockholm for servicing me with it!