vikinguk:
Looking at some recent (and not so recent) postings some contributors easily take offence at the comments made by others. This is unavoidable.
I'm not sure how many of you use forums, but I use many and am responsbible for moderating our companies magazine forums. Maybe I approach forum discussions very differently from others. It's easy to be offended on a forum and, if you're somewhat straight-talking (like I am), people take that really personally - as if it's directed at them.
Two things I'd say:
1) Most things aren't personal, even if they seem personal. In my posts about being disappointed with the BV7-40 MKIV, I'm disappointed with B&O and their lack of personal response. They aren't taking any direct responsibility, apart from via a dealer. If they dealer gets that relationship wrong, B&O still don't want to know. That's almost criminal in this market, in this recession. We're passionate about B&O and this passion can show through our disappointment. Not anger. Disappointment.
2) I don't really care if someone gets personal with me on the forum, to the point of offense. It's just a forum! It's just their opinion. I'm 99.9% sure if they met me in person, they'd understand. I have enough to worry about in my day-to-day life, than worrying about how I'm viewed across various forums, worldwide.
On a sidenote, as Peter said, this forum is generally very polite and polices itself well. Anyone seen a football forum? Talk about passion. It's rare to see a post without a swear word ;)