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ARCHIVED FORUM -- April 2007 to March 2012
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This is the first Archived Forum which was active between 17th April 2007 and 1st March February 2012

 

Latest post 08-05-2009 3:54 PM by Cleo. 3 replies.
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  • 07-30-2009 8:19 AM

    • Cleo
    • Top 500 Contributor
    • Joined on 07-04-2007
    • Posts 123
    • Bronze Member

    Beosound 5 after update - nothings works like before

    Hallo,

    after updating my BS/BM 5 I have now the following problem: I can´t start PC with my Beo4/5. The sreen of my BV 9 is black - no menue is shown. No PHOTO or WEB can be startet. When starting n.music or n.radio the screen of my BS5 is also black - no cover, no station is shown.

    If I start BS5 directly with n.music or n.radio or directly at the BS5 the display of BS5 shows all correct.

    Before updating all runs correct.

    BS/BM5 Application 4.02.01.1291, BS5 Firmware: 1.30a; BM5 OS IMAGE 5.00; BM5 OS UPDATE 5.02

    Can anybody help - perhaps is there a possibility to downgrade to the old software ?

     

    ciao cleo

  • 07-30-2009 5:08 PM In reply to

    • Stan
    • Top 150 Contributor
    • Joined on 04-17-2007
    • Posts 593
    • Gold Member

    Re: Beosound 5 after update - nothings works like before

    It sounds like your BM5 and BV9 are not recognizing each other.  I would check every connection and the option programming.  If this all look OK, I'd try a masterlink reset (turn off and unplug all ML devices, then plug them back in - plugging in the BV9 last).

    I have the update and my system is working fine (but I do not have a BV9).

    If you put the BM5 into service mode, you might look around on the harddrive for something that looks like the previous version of the software, but I would do that unless nothing else worked.  It would be very disappointing if B&O released and update that broke basic capabilities as you describe.  I hope it is something wrong (and easy to fix, like a cable connection) in your environment that was not noticed until the BM5 rebooted.

    Stan

  • 07-31-2009 10:03 AM In reply to

    • Cleo
    • Top 500 Contributor
    • Joined on 07-04-2007
    • Posts 123
    • Bronze Member

    Re: Beosound 5 after update - nothings works like before

    Thank you Stan,

    the connecton was o.k. because sometimes there was the MENUE on the sreen of the BV9 but I couldn´t start from there. Now I have done a RECOVERY - all is running fine now - hope for a few time !ConfusedSmile

    ciao cleo

  • 08-05-2009 3:54 PM In reply to

    • Cleo
    • Top 500 Contributor
    • Joined on 07-04-2007
    • Posts 123
    • Bronze Member

    Re: Beosound 5 after update - nothings works like before

    Help .... now the BM 5 is updating itself  !! The problem is that after recovery the system is running with 5.00 correct. But now it makes a update itself up to 5.02 - and than I have the same problem - nothing works fine.

    Can I stop the automatically updating ??

    ciao cleo

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