Peter :

If it is as simple as changing a chip, you may be in luck. Not too hopeful though! I would strongly suggest writing to B&O themselves though. Let us know if you get a reply!

Not just a chip change im afraid!

david coyne:

Hello All (and especially B&O!!!)I have in the last twelve months bought a new Beocentre 2 with DAB option. All up about $7,000 AUD (almost 3,500 pounds).Digital radio in Australia is about to switch from DAB to DAB + protocol, a more advanced medium I understand. Australia is one of the first countries to use this protocol.Unfortunately this renders my digital radio useless.Digital radio Australia have advised a new chip is all that is required in order to upgrade my radio.Is B&O going to make this available so our expensive radios don't become obsolete?Any advice appreciated.David CoyneSydney.

I think that's the 'future proofing' problem / dilemma facing B&O and its customers and which has been discussed in other threads.

At one time if you paid money for a B&O product you knew you were getting a superbly designed and constructed product. But in those days, a television was a television (no digital, TDT, satellite, HD options). You knew it was the best product on the market and would likely to remain so as far ahead as you could see. Nobody can be so sure now with the rapidity of technological change.

Likewise with radio. Buy a B&O product and the radio element of it would be FM & AM with superb reception whether purchased in the 1950s or the 90s. Nothing changed during those to make the product in any way redundant.  

Progress can be a wonderful thing, but sometimes its speed can have the habit of leaving many behind. In the case of B&O, their cost makes me and I'm sure many others now very wary of paying a very considerable amount of money for a product which probably will be outdated, in technology terms, very quickly.

The problem is that B&O took the all-in one route.

Before you could change the radio only and keep the rest.

They should become more modular, in their hifi and their tv, maybe have 2 or 3 slots for extensions.

p. 

Hello

I did write to B&O Denmark, who directed me to B&O in Australia, who directed me to B&O in Singapore....No answer.

Working for government I understand bureaucracy, however My Minister would have my balls if I gave such responses.....

I've not pursued this any further as Im busy and don't really have the time (or in some sense motivation). Perhaps internet radio is the way to go with more choice and often a high quality sound (yes you can find 192 bit rate and higher radio). beoport most of the time works and delivers great radio.

Shame, however, as ocassionally i did listen to digital radio..but wont be able to anymore as my $7,000 radio no longer is useable! 

David

Sydney, Australia 

Hi Beowold Members

1st Posting -

I have been persuing the same  request for over one year , as I also have a very expensive BC2 with digital radio DAB -

Please read my emails below and the answers from Beocare.

Golf Gear - Austraia

Sent: Wednesday, 26 November 2008 10:21 PM
To: 'bogo@mailuk.custhelp.com'
Cc: 'beoinfo1@bang-olufsen.dk'
Subject: FW: BEOCENTRE 2 - DAB TO DAB+ [Incident: 080731-000021]

Hello BeoCare,

I request an answer to my query , originally sent to B& O in October 2007 – Over one year is past and I  have not received a simple ‘yes’ at some time a module will be made for the BC2 or ‘no’ there will never be a module available. Please respond.

Thanks You

Regards

Rodney

From: BeoCare [mailto:bogo@mailuk.custhelp.com]
Sent: Thursday, 31 July 2008 5:41 PM
To: golfgear@bigpond.com
Subject: FW: BEOCENTRE 2 - DAB TO DAB+ [Incident: 080731-000021]

Thank you for your request. You will receive an answer from us as soon as possible.

Kind regards,

BeoCare

David,

Send me your email address and Iwilcopy you the email answers Ireceived from Beocare

Cheers

Rodney Freeman

Sydney Australia

2 points

1. I'm lost for words.......how on earth can a brand like B&O treat it's customers in this way and expect to get repeat business???

2. Can anyone point me to a thread/website that will SUCCINCTLY explain what the plan/timeline is for the phasing out of analogue radio? When anologue goes will you still be able to use an analogue radio with the equivilent of a TV freeview box? (you can see from this question I'm not very technically minded ) 

Cheers

Nigel

I think you will get a better response from your dealer. They are the "shop-front" in the B&O organisation and should work to solve the customers problems.

They will go in over the dealer network direct to B&O and get a response on your behalf.

10%

I first tried going to the dealer , B & o at Willoughby , Sydney , they could not get an answer from  B & o to my query , so I tried Beocare -  I am still waiting for over a year to hear a simple answer -  either YES there will be a new DAB+ module to suit the BC2, at sometime in the future or NO there will never be a module..  As much as I enjoy B& o products and have never owned any other audio / visual products since 1971 - my first system was a Beomaster 901 - I am starting to look elsewhere at other brands because of their lack of customer care. 

I also approached my dealer, who in this case is B&O at David Jones, Elizabeth St. I spoke with Digital radio Australia who said they had flagged the issue with B&O in Melbourne.

 I then even went into the flag ship store in Copenhagen in September this year- they did send me a reply but could not assist.

For now I'm enjoying net radio (Through a beoport link to my B2) as to be frank, there is little on Australian radio that interests me.. But having paid the extra for the DAB option, I'd really like an answer!! 

Regards

David Coyne

Sydney, Australia