Sometimes when I receive pictures that others send me I can not view them. I receive a message that says unsupported format. The images I can not view appear to be jpg. Is this normal and/or is there a way to view the pictures?

Also, when retrieving emails my Serene will only retrieve 9 at a time, never more. Is that normal?

Thanks! 

Hi Razlaw,

It's strange the photos you receive do not open considering they are JPG images. However, the Serene does do strange things so maybe we shouldn't be too surprised. Try sending the photos to your computer via Bluetooth. See if they open there and then try sending them back to your Serene via Bluetooth again.

Regarding your email question, I can't really help as I soon gave up using email on my Serene. It was not simple enough to do on a regular basis.