Hi all,

I will get my Beo5 next week.

It's OK for my dealer to give me a copy of the configuration software, but he don't know how. He have not got a CD or sometime. I guess it's installed from the net. Anyone knows what I shoudl copy from he PC in order to get the configuation software to my PC?

Ken

I do not know how the software is installed, but the easiest for you would be to go there with a USB memory stick.

Will the dealer share his password???

p.

From what I have seen,  the software can be used in an offline mode, thus no need for username and password from your dealer.  Just enter your own made up username and password.

Greg

Yes, I will bring a USB stick with me. But I need to know what to copy. Is it a single program file, is it a specific directory, is it a number of files / dirs?

On this forum it seams that others have got a copy from thier dealer. Maybe they could to what to copy.

Ken

I'll be going to my dealer no later than this afternoon for the same reason.

I still haven't ordered the Beo5 as I am waiting to get the software...

 p.

I suggest you review the beo5 FAQ HERE

It is a stand alone program in what is called msi form which extracts and installs automatically. You don't need a password or log in - but you do have to work off line - allegedly.

Hallo,

how can I receive the BEO5 programming software ? My local dealer points out that it is not possible to distribute the software, because of its connection to a dealer-computer !?!

Can it be downloaded from some other places on the B&O homepage ?

Thanks for the reply !

It is really up to B&O whether they distribute the software. It does not need a connection to the central server to work but I can understand why B&O and the dealers are keen to keep it in store. Unfortunately the best way to program this device is in the home and after trying various formats. I think this will come once the software is more stable. Beoworld cannot be seen to be illegally distributing copyright software I am afraid.

Thank you for the answer. I didn't not expect that Beoworld is distributing software. It was more the question whether the software is available on the official webside or not. As I understand not ! Hopefullly the software is available soon for the users purpose at home ! I will wait patient !

Thanks !

I do believe that the software will be available sooner rather than later! It is not difficult to use and for those not happy to do this, the dealer network will be there to help. I do wonder if they are not actually building up a useful database of templates which should be helpful.

I love my Beo5 - a really good addition to the B&O range.

As I understand it, this early version of the software is pretty basic, with only contemporary B&O products available.
Once it has been tried and tested, and modified to suit dealers demands, I expect it will be released to us 'punters'.
If it was released too early, and found to be lacking, it would not do much for B&O's good reputation.
Once accustomed to the software, it is quite easy to use, allegedly.
Hurry up B&O, we want it!

Andy T.

Now I’m curious, did anyone manage to get the software?

 /Søren

Hi all,

Thanks for all the information.

Now I know it's a MSI package and that it can work off-line and there is no need for username / password. That very usefull info.

Anyone knows where on the source PC (the dealeres PC) the MSI package is placed and the name of the package?

Regards,

Ken

The name should be BEO5ConfigTool.msi

A MSI file is a installer file, and will only be on the pc if the user has saved the file to the hard-drive

 /Søren

it's called beo5ctsetup

Is there anyone who can post me Beo5CTsetup.exe ?

I have all but...

 

Thanks

 

10% 

Customer SW will be launched late late 2008...

Gosh, that's a whole year! Surely we won't have to wait that long.

Andy T.

The Stig - ver. 1.4:

Customer SW will be launched late late 2008...

AFAIK this SW will allow customers make (minor) changes to an existing configuration only 

Had my Beo5 for one week now or rather I have had it for one day since I bought it and the dealer has had it for the rest!! Says I cannot have the software. Can see dealers will have problems with finding the time to deal with customer demands for no profit. Can't believe a USB stick version of the software has not appeared somewhere on the Net yet. Anyone any ideas where I might look?

I have the time and energy to invest in finding my own solutions but not the software. My dealer has no time and little energy ........B&O technical are not answering his calls.

Do I have any options other than get my money back due to "not fit for purpose"?

 

Hi John, and welcome to the forum.
This is a really awkward situation. It's fairly obvious that many Beoworlders have access to the software, and often our members are more capable at configuring thear Beo5s than their dealer.
Unfortunately, Bang and Olufsen have not, as yet, released the software for use by the customer. We at Beoworld, cannot be seen to be condoning the use of illegitimate copies of the software.
You have paid a lot of money for this great product but obviously are not reaping any benefit as yet. I would make my feelings known to your dealer and tell him that you are considering asking for a refund. Try to be polite though, don't go in 'all guns blazing' as this won't help.
I wish you all the best and hope you get your Beo5 back soon, set up as you want it.

Andy T.

It takes days to configure a Beo5 properly.

With a quick configuration, the Beo5 is in my opinion not as good as a Beo4.

Get your money back, and find a dealer that give you the software when you buy the remote.

A month ago, dealers would not give the software easily, but I think now the understood that it takes too long and they are a bit more inclined to give it away.

 The software is still a bit quirky, and I suggest the dealer does a first quick setup to at least update the firmware of the remote. 

p. 

Thanks for the tip. The dealer is a good guy and wants to do a good job - he is probably as frustrated as I am!! I will probably work with him to sort it out for a little while longer

J