Hello All

This is not really anything to do with B&O so I apologise in advance.

I have a conoumdrum and having Googled the problem haven't yet found an answer. I know that there is a huge amount of Apple knowledge and wondered if any of you can help.

My wife has "inherited" from our teenage daughter an iPod mini 4gb. I connected it to her Dell laptop with iTunes loaded and put some music on. A week ago she asked me to put some more CD's on. I copied them into iTunes without problem but when I connected the iPod to synch with iTunes, the device couldn't be seen.

I connected it to my laptop and the iPod appeared so that the iPod was ok. I searched for an answer and it appears to be a common problem resolved by doing a reset on the iPod. I have done this several times and also uninstalled and then reinstalled iTunes. All to no avail. The iPod can be seen when I go to My Computer so the cable must be ok.

I am stuck and don't know what else to try. Any suggestions gratefully accepted.

Regards

Opman

buy a mac

regarding to your problem:
http://support.apple.com/kb/TS1363?viewlocale=en_US

A mac suffers from problems, too.
I own Macs for 5 years now and they are the same as PCs - but this is why we like/hate computers, isn't it? :-)
Especialy the internal hardware quality lowered through each model update / new Mac generation...  My actual Macbook Pro 2011 doesn't have the same realy good audioquality through it's outputs like my old Powerbook :-(

Hi TWG, thanks for the link. I tried this route but met with another frustrating failure :-(

I have now got round the problem by installing iTunes on my wifes account on my laptop. It works ok which is such a puzzle.

Flappo a new Mac is well beyond my meagre means but thanks for the suggestion ;-)

Opman