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ARCHIVED FORUM -- April 2007 to March 2012
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This is the first Archived Forum which was active between 17th April 2007 and 1st March February 2012

 

Latest post 03-11-2011 2:41 PM by Evan. 6 replies.
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  • 03-11-2011 4:04 AM

    Broken Beo4 Cinema - Thanx Beocare

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    There is no more spareparts for this, but I mailed Beocare to see if there where any chance if they have some parts left. And they had the keypad,mine was broken, and send it to me...for FREE. Very fast and positiv response..at last. A new era in B&O service?;-)

    http://tv4play.se/nyheter/lokala_nyheter/halland?videoId=1.645093

  • 03-11-2011 4:08 AM In reply to

    Re: Broken Beo4 Cinema - Thanx Beocare

    Reply Contact

    Let's hope so! Yes - thumbs up

     

    Customer service has been arrogant to say the least in the past.

    -Andreas

     

    BLab5, BLab5000, BLab8000, BV10, BS9000, BS3, Beo5, Beo4, BLink1000, BLink5000, BLink7000, A2, A8, Form2

     

     

     

  • 03-11-2011 4:37 AM In reply to

    Re: Broken Beo4 Cinema - Thanx Beocare

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    I have to confess that I have found BeoCare to be completely charming in my interactions with them. Sometimes they can seem a little slow but that is usually due to the complexity of the question.

  • 03-11-2011 12:36 PM In reply to

    • valve1
    • Top 500 Contributor
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    • Joined on 05-27-2009
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    Re: Broken Beo4 Cinema - Thanx Beocare

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    mr_anders_son:
    A new era in B&O service?;-)
    Good to get a positive story!

  • 03-11-2011 2:09 PM In reply to

    Re: Broken Beo4 Cinema - Thanx Beocare

    Reply Contact

    Thats another nice story, glad to hear they could help!

  • 03-11-2011 2:35 PM In reply to

    • SWISS_2
    • Top 150 Contributor
    • Joined on 04-16-2007
    • Neuchatel, Suisse
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    Re: Broken Beo4 Cinema - Thanx Beocare

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    Beocare has been very helpful to us recently with a Beosound 4 - ML installation

  • 03-11-2011 2:41 PM In reply to

    • Evan
    • Top 25 Contributor
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    • Joined on 12-15-2008
    • Ohio | USA
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    Re: Broken Beo4 Cinema - Thanx Beocare

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    I have used BeoCare once, quite helpful.

    Go B&O! Yes - thumbs up

    Evan

     
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