Both of my remotes (MCP 6500 and Beolink 1000) quit functioning at the same time which would indicate a problem within the Beomaster 6500. MCP indicates "no contact". I've tried putting the Beomaster in standby and pushing AV then SOUND 1 STORE on the Beolink 1000 but it had no effect. Does anyone have any other suggestions? Thanks, Grant

It does sound like the transceiver in the 6500. Do you have a link room? Can you control the BM6500 from there? Do you have a TV attached as you might be able to control it from that. Sounds like it needs a service I am afraid!

No need to press AV. Just SOUND 1 STORE should make the STANDBY light blink in acknowledgement.

If no response try unplugging from mains for a couple of minutes then plug in again. Corny I know but cures a multitude of sins!

If no luck then problem could be with emitter reciever system and calls for technician assistance.

Peter - Thanks for the quick response! Not sure what you mean by a link room, guess that means I don't have it. I do not have TV attached either. The biggest control issue is being unable to change the volume. I can do pretty much everything else manually. I am an electrical engineer but I was hoping someone could point me towards the problem before I dig into it. Grant

Thanks Graham. I did try that but there's no blink and no change. Do you know of any way to vary the volume manually? Grant

If you want to go this route (I did, back in 2001 when I purchased a complete Beosystem 6500 from eBay and it turned out that the turntable and the MCP did not function), send your items to the Soundsmith, in Peekskill, NY. They fixed all my items to new.

 -Sal 

Thanks Sal. That gives me an option. Did they happen to tell you how they fixed the MCP function?

It must be the Beomaster as I cannot believe that two remotes will both stop working at once. The link room idea was if you used the Master Control Link to operate the system in another room. In this case there is a separate IR transceiver in the other room which would bypass the one in the Beomaster. But clearly you don't have one!

A tip I got from Craig the other day will rule out the coincidence that both remotes quit at the same time.
Use the camera on your mobile (cellphone) to see it the IR lights up on your BL1000. It will show up very brightly if it's working. Does sound like it's the Beomaster though.

Andy T.

Very clever Andy! I'll give it a try.

Peter - I have upgraded my Beoworld membership and I'm awaiting access to the service manuals online. Do you know of tech savvy contacts that I could question? For example I'm thinking that the problem may well be the on board battery in the emitter section.

Will it power on manually or mute? Are the switches in the front working?

Disconnect all other devices, a defect beogram or beocord can stop communication.

Martin

 P.S.: The CR2032 Lithium cell and the 8032cpu are candidates...

 

Thanks Martin! It will power on and everything seems to work OK except for the remotes (which means I cannot adjust the volume). The switches in the front are working and all other devices are disconnected. It seems to point to the wireless receiver within the BM.

 There is a cautionary label that refers to some special procedures in the service manual for replacing the Lithium cell. Have you done it or do you have a copy of the service manual? Is the CR2032 readily available?

Grant 

I have a small PCB with a few components that you can put together and then you can control many of the functions (including volume up/down) from your PC instead.

Or if you really prefer, I could change the software on the microcontroller a little for you, so you can connect two push-buttons to the PCB for volume up and down...

 But of course the best option would be to repair the unit...