Just an update & hope this solves the pr oblem: after much back & forth testing the tech discovered that the soldered pin connections to the BL 3s & the 7-2 center speakers have a short. The pins 2 & 7 were either interchanged or were touching. The BL 3s and the 7-2 seemed to operate normally all this time but the tech said this interfered

Hi just an update: the tech came yesterday to update the software on both the BS3 & the BL5s. Problem still there. He used his own cables and he checked the voltages of the pins but for 3 hours of setting/resetting couldn't get the BS3 & BL5s to talk to each other. At least now we have narrowed the possibilities. He's suspecting the

Stefan: thank you for your post. My menu has white lettering on a black background. The Monitor Information screen says "06 IC3 AP SW8.12a, 06 IC2 IOP SW23.00a", so I assume my BS3 SW version is 8.12a. The dealer did say there's been quite a few updates issued since mine was updated. I trust it will be updated to the current version when

Kurkank: thanks for sharing. May I ask what SW version do you have? I'm hoping the SW update I'll be doing next week will solve the problem, as it did for Kawo. Roger: you mentioned the Option setting should be at 0. I noticed mine is set at Option 1. What significance does this have & does this contribute to the problem I'm having?

Thank you Stefan. Your suggestion really helped. My BS3's SW version is 8.12a. I assume there's a newer SW available & the dealer tech will come next week to update the SW. I will try this first & hope this solves the problem. Thanks to all who gave me possible areas to look at. Dave

Thank you Stefan & Roger for your pointers. I will certainly test them as suggested Both my BL5 & r BS3 are 2 years old. I updated the BS3 sw about 18 months ago. Can you please advise how i can check the BL5 sw version myself? I must have tried (so did the B&O technicians - 3 different guys on different occasions) unplugging & reconnecting

My BS3 failed to detect the Lab 5 front speakers. It has happened before & it took the local dealer/tech 6 months to get it working, by repeatedly disconnecting/reconnecting the power to both the BS3 & the Lab 5s. The BS3 can't detect them in the Sound Menu although it picks up the Lab 3s used as Rear & the 7-2 Centre speakers. Any suggestions