B&O are know considering if they need to change the software (although there is debate at B&O whether the 9000 automatically stores cd data or not - some say yes, others say no!). In the meantime I'm going to look at a Beocenter 2 as a replacement as I've kind of come to the end of the line with the 9000, unless B&O manage to come

Keith did get involved when I first went on the forum and it was Keith who came to the conclusion, after asking questions and doing some investigating, that it is indeed a software problem. Keith was very helpful and certainly seems to know his stuff very well. The engineer has been here several times and can't fathom it out either. It's all

Hi, Can you tell me why you think it's the mains supply? I'm connected to a very good quality surge protector so the supply should be consistent. Also, the problem only arises after playing a certain number of discs - this has happened on each of the four 9000's I've had and the pattern is always the same. I would have thought that if

Hello again, Firstly I have to apologise for not updating the thread with an outcome, as a few of you have mentioned. Although to be fair, there hasn't been a resolution as yet and the situation hasn't changed but I'll put my hands up and I accept I should have kept the thread posted, so here's an update. As you will remember I was on

Hello again, Firstly I have to apologise for not updating the thread with an outcome, as a few of you have mentioned. Although to be fair, there hasn't been a resolution as yet and the situation hasn't changed but I'll put my hands up and I accept I should have kept the thread posted, so here's an update. As you will remember I was on

Hello all, Many thanks for all your kind words. Yes, I finally did get there in the end (almost, fingers crossed) but not without the help and support from various people on this website, so many thanks indeed. Although it's been very frustrating I would say that Bang & Olufsen Denmark do appear to be doing all that they can to investigate and

Hello, I finally have the resolution I've been looking for for the last three years. Please see thread: http://forum.beoworld.org/forums/t/24459.aspx for details. Many thanks to all those who have offered support, guidance and advice - it's been invaluable and very much appreciated. All the best, Phil

Hello all, I recently posted a thread regarding recurring problems over the past three years with several Beosound 9000 units. After some discussion and much help from various people on this forum (particularly Keith Saunders, many thanks indeed Keith) it would appear that there is a software issue with Beosound 9000s produced from 2005 onwards (please

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***UPDATE*** B&O Denmark are now aware of the issue and want to view this thread with interest. I will report back once I hear from them after they have read this.