Yeah the radio and tape are fine... I phoned B&O and they suggested the diamond in the stylus may be the issue? To be honest I'm not even sure what that is! The stylus skates over the record but it stays on track a little better if i weigh down the stylus end of the arm, which suggests to be it might be something to do with the weighting? The

Thanks for that - have tried turning the counterweight but it doesn't appear to have any effect on the arm. I have experimented by adding some weight to the stylus end of the arm and this makes the stylus stay on the record for longer, but the sound is still crackly and distorted and it still skips occasionally. Is the counterbalance broken?

Hi there, could really do with some help! Records are playing on my system but the arm is trying to pull the stylus back to it's starting place so the record sounds distorted and keeps skipping backwards. Is this something to do with the counterweight or something? Turning it around to 0 seems to reduce the problem somewhat but it still gets stuck

Hi there, could really do with some help! Records are playing on my system but the arm is trying to pull the stylus back to it's starting place so the record sounds distorted and keeps skipping backwards. Is this something to do with the counterweight or something? Turning it around to 0 seems to reduce the problem somewhat but it still gets stuck

Turning the counterweight to 0 seems to reduce the problem somewhat but it still gets stuck in the groove and sound very crackly. When i push down on the stylus end of the arm a little the crackling goes away - too much weight at the back of the arm?

Hi there, could really do with some help! Records are playing on my system but the arm is trying to pull the stylus back to it's starting place so the record sounds distorted and keeps skipping backwards. Is this something to do with the counterweight or something? I just got the system through ebay and the previous owner assures me it worked fine