So now the question is, can the software be upgraded in the field? My dealer is 600 miles away. I am having the same problem. I am not a big fan of sending the unit in for an update. I am not, in fact, a fan of being without the unit!

Interestingly enough, I have a similar problem. Sometimes my machine will just quit playing for no reason, when I load in a new CD, it will spin in reverse for a while then quit. If I select the CD again, it usually plays. I have several hundred CDs, and use the machine a lot. I wonder if I too may be seeing a memory full issue. I played with the naming