Near Manchester UK. Think I will pick the unit up and try a different store.

Not sure - I had to chase after dropping off the unit a week before and the salesman said an engineer was in later and would call back. They called back with this vague price later - (inc VAT, labour?). No mention of an upgrade so unlikely to be part of a salesmans bluff. Do you know where I get access to a qualified service person?

UK Pounds

My Beosound 3200 has seized up and will not even switch on. The green light is on but the doors do not open and, if I open them manually, none of the buttons work. There was no event which would have cause this - not dropped or excessive temperatures. I took it to my local b&o store and they said the computer has broken and will cost 300 to 400