Thanks a lot for all your informations Keith i will give you a feedback when I will be came back in my home in 2 months

Keith, I'm stupid "Aperçu" is the french name in english it's "Preview" and for remove the battery I must go to see my dealer or I can do it himself ? Thanks

Keith, Thank you to use your time for my problem, the software I used is "Apercu" on my imac I just converted jpg file to bmp file like the first icon I go in indonesia for 2 months next week I think than my beo5 battery will be empty when I will be back Thanks a lot

Hello Keith, I uploaded my logos on your server named "Niko.zip" and I cannot enter in the system menu , I have the vertical lines too Thanks Keith Niko

Hello Keith and thank for your help I did it 1. I disconnected my beo5 from its base and hold the center button down 10 seconds the beo5 turn off 2. I put beo5 on its base whith the charger (the beo5 start on the charger with the vetical lines and reboot after 6 or 7 seconds ... again and again ...) 3. After 1 hour i remove it from the charger and no

No, no I didn't use the keith icons, but i have a behaviour like you vertical lines and the beo5 seems to reboot after 6 or 7 seconds, and the biggest problem is than all my pc don't recognize my beo5 now I don't know what i can do ...

Exactly same problem for me, but now my pc don't recognize my beo5 and i can't turn off it or reset it ... Very disapointed ...

Thank for the answer, but i already tried to turn off it or enter in the configuration menu, but no way my beo5 stay black and white ... I will go to see my dealer tomorrow ...

Hi, I have my beo5 since 2 days and after some test with the config tool my beo5 show only a bleck screen with a white bar in center and now my PC don't recognize it, I would like to know if it possible to reset it ? thanks