if you go into the system monitor information and it says you are in option 2 and you still have no access to audio commands then it's time for your BS3 to see service one would believe. Especially, since it is not reacting to your Opt. commands via IR blinks.
BV7-40 MKIV, BeoVision Avant 32, BeoVision 8-32, BeoLab Penta MKIII, BeoLab 6000 x 3, BeoSound 9000 MKIII, BeoLab 7-4, BeoSound 4000, BeoPort, BeoVox S45-2, ML/MCL Convertors, A8's & Form 2's.