BeoSound 5 Forum

Re: Gapless play not supported by Beosound 5 Encore?

Vienna — Fri, 14 Oct 2011 07:52:29 GMT

ronvw:
Is the music software on the players different?

Very likely, the OS of BSd5/BM5 is WinXP-embedded and the OS of BSd5-Encore is Linux xxx.

Re: Gapless play not supported by Beosound 5 Encore?

ronvw — Fri, 14 Oct 2011 04:56:37 GMT

Stan - I started the post to get some information/help about the BeoSound 5 Encore not the BM5. But - if the problem does not exist on the BS5/BM5 combi, where is the difference? Lossless .WMA is not playing gapless on my BS5. Is the music software on the players different? Its a bit frustrating not to have the detailed spec of these machines (B&O shields that from clients).

Re: Gapless play not supported by Beosound 5 Encore?

Vienna — Thu, 13 Oct 2011 18:04:58 GMT

Stan:

Huh?... My BS/BM5 combo must be special because it definitely plays gapless (with lossess WMA).

The OP says the music collection has been ripped to FLAC lossless ...

I admit matters have improved on the BM5/BS5 as a result of updates.
BSd5/BM5 is playing gapless "most of the time", as long it's in WMA-losless format.

All my files are WMA lossless, partially encoded via BeoPlayer, partially using Windows Mediaplayer.

Sometimes there are still some short dropouts / glitches / echoes during a change to the next track.
But in general the situation is vastly better compared to play the same files via BeoPort/BeoPlayer.

Re: Gapless play not supported by Beosound 5 Encore?

Stan — Thu, 13 Oct 2011 16:51:21 GMT

Months (years?) of complaints?!?! The BS5 has ALWAYS played gapless with lossless WMA.

I suppose that is probably what people are complaining about... why not gapless with other formats... or perhaps why not gapless on the BS5E... but don't drag my BS5/BM5 into this - I didn't have to complain to get gapless - it was there from the beginning (so long as I took the time to encode into lossless WMA)

Re: Gapless play not supported by Beosound 5 Encore?

mbee — Thu, 13 Oct 2011 14:54:20 GMT

That's what the comments here seems to say. So after months (years?) of complaints, they added it to the BS5... And now, they release the Encore without it? Are they just thinking their customers are stupid? Hope not.

Re: Gapless play not supported by Beosound 5 Encore?

ronvw — Thu, 13 Oct 2011 14:25:08 GMT

Could it be that the issue only exists for the BS5 Encore?

Re: Gapless play not supported by Beosound 5 Encore?

sjmcguckin — Thu, 13 Oct 2011 10:20:27 GMT

I also must have one of the special ones. My BS5/BM5 plays perfect gapless with lossless WMA.

I guess we are just lucky Stan.

Re: Gapless play not supported by Beosound 5 Encore?

Stan — Thu, 13 Oct 2011 09:35:59 GMT

Vienna:

Unfortunately it seems there is no solution at the moment. Neither the BeoSound/BeoMaster 5
combo, the BSd5 Encore nor the BeoPort/BeoPlayer support gapless playback.

Huh?... My BS/BM5 combo must be special because it definitely plays gapless (with lossess WMA).

Stan

Re: Gapless play not supported by Beosound 5 Encore?

ronvw — Thu, 13 Oct 2011 05:26:42 GMT

Vienna - I will follow your suggestion and send a message to Denmark. My dealer is of course very well aware of the issue already I also strongly recommend everyone on this forum to do so.

In the meantime, I have found a work-around that is not an ideal solution, but at least allows me to listen to the album in a gapless way.

What I do is merging the individual FLAC files into one large FLAC. I use CueTools (www.cuetools.net) do this but I am sure there are other tools who can do the merge. I store the new FLAC (containing the full album) together with the individual files on the Mediaserver that feeds the BS5. Now I have the option to either play the album end-to-end, or play the individual tracks (with gaps) via the BS5.

Disadvantages with this method:

1) When playing the "Album FLAC" it is not possible to select tracks (PS: does anyone know if the Beo6 remote control allows one to fast-forward?)

2) Double storage space required (not a big issue in today's TeraByte disk world)

But at least I can enjoy the BS5 again!

all the best

Ron

Re: Gapless play not supported by Beosound 5 Encore?

Vienna — Thu, 13 Oct 2011 03:44:31 GMT

mbee:

I was thinking of a BS5 as a Christmas present, now that's a deal breaker.
I will not buy this as long as it's can't do hapless (what ANY mp3 player of the late 90's can do)

Complainig in a forum is "nice" but won't help much solving the issue, sending a copy of your
post via email to your dealer/ B&O customer service would be more efficient ...
... "it's a deal breaker" is exactly what marketing guys DON'T want to hear.

Re: Gapless play not supported by Beosound 5 Encore?

mbee — Thu, 13 Oct 2011 01:34:08 GMT

Ok, now that's a big problem... I thought it was resolved for years, because for years BS5 users has been ccomplaining about that. It can't be said that the BS5 is "audiophile" or "plays the music the way the artist wanted it" if it doesn't supports hapless playback.

I was thinking of a BS5 as a Christmas present, now that's a deal breaker. I will not buy this as long as it's can't do hapless (what ANY mp3 player of the late 90's can do)

Come on B&O, if you keep doing this kind of things, we will not say anymore that B&O is just rebadged Philips... We will hear that it's rebadged Tokay!

Re: Gapless play not supported by Beosound 5 Encore?

Vienna — Wed, 12 Oct 2011 19:46:40 GMT

ronvw:

It would make the BS5 worthless for me, and I am sure for countless other music lovers.
Does anyone know of a solution?

Unfortunately it seems there is no solution at the moment. Neither the BeoSound/BeoMaster 5
combo, the BSd5 Encore nor the BeoPort/BeoPlayer support gapless playback.

This extremly unpleasant shortcoming gives me a VERY good reason to use my vinyl & cd player

The only thing we can do is to send a lot of mails demanding for a solution to the B&O customer service.
If nobody complains, they won't prioritise the issue on their to-do list ...

Gapless play not supported by Beosound 5 Encore?

ronvw — Tue, 11 Oct 2011 15:34:49 GMT

Hi all,

Since 2 months I own a Beosound 5 Encore.

First the good news about this piece of equipment (that you all know): it's very beautifully designed, works flawlessly from a hardware perspective, and the music quality is super (its even better than my old Beosound 9000 over BL 8000 speakers).

However: I have encountered a series of issues that I wanted to start sharing with you, and here is the most serious one for which I have not been able to find a work-around yet:

=> The Beosound5 doesn't seem to support gapless playback [:@

I have ripped & stored my CD collection (mainly classical and rock) to FLAC (via EAC). I noticed that the BS5 stops in between tracks (maybe to load/buffer the new track?). That means that one hears a truely awful break in between songs that are supposed to be connected and played as "one" song. One example is Marillion's Misplaced Childhood album, where e.g. "Pseudo silk kimono" and "Kayleigh" must be played gapless, but not so on the BS5...

I have tried all format options for the Rip like .WAV, .WMA; and also tried feeding the BS5 from the network (NAS) as well as directly from a USB stick but the result is the same: no gapless playback.

Playing the same files via MediaMonkey or Mediaplayer doesn't give any problems: the tracks are played gapless. So it must be the BS5 software.

How can this be? It would make the BS5 worthless for me, and I am sure for countless other music lovers. Does anyone know of a solution? I have read every post on this Forum and found several other posts, but they were mostly of older dates.

Thanks

Ron