BeoSound 5 Forum

Re: Can't access copied CDs on BeoSound 5

TWG — Tue, 11 Aug 2009 03:56:03 GMT

Perhaps there's s.th. wrong with the file attributes?

Right click on one of the unaccessible files: Are they marked with "System", "Locked" or s.th. like that?

Re: Can't access copied CDs on BeoSound 5

GRebitzer — Tue, 11 Aug 2009 02:08:57 GMT

Thanks for those hints, but this does not solve the problem. All the files and folders are in the right place on the Windows Desktop that I have accesed via the BeoSound 5. And there are not ghost files, they are all there with all their bits and bytes.

Any more ideas?

Gerald

Re: Can't access copied CDs on BeoSound 5

Puncher — Thu, 06 Aug 2009 17:56:32 GMT

TWG:

Do you have an USB mouse?

If yes: Plug it into the Beomaster USB Port. Enter service menu (on the Beosound 5 controller press: < < > > Go) and select service mode or service desktop (I'm in the office actually, I don't know the correct name ;-)).

After this you'll enter Windows Desktop (that's why you'll need the mouse). Please have a look inside your music folder on the drive named "Data" -> \Bmshare\music.

Is your recently copied music inside that folder? And is it realy(!) the music file or a ghost file from indexing the harddrive on your host computer which has another file extension!?

It's as simple and intuitive as that!

Re: Can't access copied CDs on BeoSound 5

TWG — Thu, 06 Aug 2009 14:22:42 GMT

Do you have an USB mouse?

If yes: Plug it into the Beomaster USB Port. Enter service menu (on the Beosound 5 controller press: < < > > Go) and select service mode or service desktop (I'm in the office actually, I don't know the correct name ;-)).

After this you'll enter Windows Desktop (that's why you'll need the mouse). Please have a look inside your music folder on the drive named "Data" -> \Bmshare\music.

Is your recently copied music inside that folder? And is it realy(!) the music file or a ghost file from indexing the harddrive on your host computer which has another file extension!?

Re: Can't access copied CDs on BeoSound 5

GRebitzer — Thu, 06 Aug 2009 10:43:27 GMT

The new files are in the "Music" folder - just like the CDs I transferred a few weeks ago - no differences to be detected.

Re: Can't access copied CDs on BeoSound 5

TWG — Thu, 06 Aug 2009 10:12:11 GMT

Did the files go into the wrong folder on the Beomaster? Could that possible? Do you see in which folder on the network drive your music is stored?

Re: Can't access copied CDs on BeoSound 5

GRebitzer — Wed, 05 Aug 2009 12:31:40 GMT

I did reboot (more than once), which did not change the issue and I also tried it from another computer (with XP). And I cannot see recently copied CDs on the BeoSound 5 - I can only see it on the network drive.

Re: Can't access copied CDs on BeoSound 5

TWG — Wed, 05 Aug 2009 09:15:15 GMT

Hello Gerald,

perhaps a stupid question but did you try to reboot the Beosound 5?

And do you see the recently copied CDs on the Beosound 5 (NOT the network drive, directly when using the wheels on the BS 5)?

Do you have another Computer with e.g. Windows XP or Mac OS X installed to test if it's the computer?

Can't access copied CDs on BeoSound 5

GRebitzer — Wed, 05 Aug 2009 00:43:06 GMT

Hello,

a few months ago I had my new BeoSound 5 installed and all worked well, also the connection with the Comupter (PC, with Windows Vista). For a while now I have the problem that I can copy new CDs on the BeoMaster (via BeoPlayer), but I cannot access them on BeoSound and in BeoPlayer they only show up under "Folders" and not under "Artists" or "Albums". After copying the CDs with BeoPlayer I can see the CD on BeoMaster (network drive), but somehow I cannot access them with the BeoPlayer or via the BeoSound 5 machine.

Anybody come across this problem?

Any advise would be highly appreciated.

Gerald