BeoSound 5 Forum

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

TWG — Wed, 05 Aug 2009 09:20:49 GMT

Stan:

Glad to hear you've finally got your system sorted out. I hope you can finally enjoy it now.

Stan

Hi Stan,

thank you and yes, I'm enjoying it now; even when I look sceptical in the evening on the unit "Mmmh, are you blinking?"

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

Stan — Tue, 04 Aug 2009 23:46:50 GMT

Glad to hear you've finally got your system sorted out. I hope you can finally enjoy it now.

Stan

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

TWG — Sat, 01 Aug 2009 10:10:44 GMT

So, finally my Beosound 5 works as it should for the last 3 days. My dealer send me 2 B&O technicians and with their tips and help we managed to get this baby running!

I had to make the recovery 2 times because the unit didn't made the B&O softwareupdate correctly. Aftere the 2nd recovery I made the B&O softwareupdate and now the last SW Version 5.02 is correctly installed.

My Asus WL330ge had to get its power from the power supply and NOT via the USB-power-adaptercable from the Beomaster 5 USB port!
The Beomaster 5 USB port is absolutely sensitive ...

Now my Beosound 5 has wireless internet connection, Internetradio works like it should, the unit is powering down correctly (green led on the Beomasters' back turns red!) and wakes up in about 10-20 seconds.

Now everything works like it should! Perfect! I'm observing my unit but since 3 days everything works ... I can't believe it! :-)

The recovery should not delete your data but the B&O demophotos on the Beomaster 5 where gone after the recovery! No matter for me as I'm using it as a pure audiosystem. Just for your information.

So if anyone has a USB wireless lan adapter on its Beomaster 5 it could be the cause of some problems!?

I can highly recommend the Asus WL-330gE for using with the Beomaster 5! You just need to use the power supply and not the adapter cable for the USB port!

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

Griebel — Fri, 31 Jul 2009 17:34:04 GMT

I have the same problem regarding the waking. My audiomaster (ie a BeoSound 3000) starts, but sometimes the BeoSound doesn't wake up and the screen remains blank. I have tried to figure out when this happens. My best guess is that it happens when I have rebooted my router to which the BS5 is connected and/or the internet connection failed temporarely.

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

Ambassadeur5000 — Fri, 31 Jul 2009 14:08:45 GMT

Hello Folks!

I can´t understand that you be able to try to fix this product yourself...

This BeoSound 5 is not ready for the market yet. To many problems to solve.

Return it to your dealers and get your money back!!!

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

TWG — Sun, 19 Jul 2009 06:04:42 GMT

The harddrive does not spin down, it's running all the time.

And now, don't do this at home kids ;-)

Yesterday I connected a wire from the ground of the wallsocket to a screw from my Beomaster 5.
I used a charge indicator before touching the blank parts on the wallsocket - just in case ...

I tested it with and without the masterlink cable and the same thing happened: It's usable 1 or 2 times and then it doesn't come back and the red Led keeps blinking.
It's interesting that the Led keeps blinking even after powering down the Beomaster unit (Led on the backside switches from green to red, drives spin down).

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

KibitoCH — Sat, 18 Jul 2009 02:09:19 GMT

Spoke again with B&O Technical Support. Take the Power Ground and connect it to the backside of the Beomaster 5 Unit. You can twist it around a screw and tighten it. Make sure to scratch off some of the Units Case Paint unter the screw so it makes contact.

Befor you do this you may also try to disconnect Masterlink at the Beomaster 5 to see if the above fix will work.

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

Mr10Percent — Fri, 17 Jul 2009 22:45:20 GMT

just another thing to try.....

In service mode, what are the Windows eXP Power settings? Is the thing going to sleep (HDD, monitor) and can these be changed in eXP

Would swithcing the power settings to "never" improve the situation?

I dont have access to mine at the moment.

10%

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

TWG — Fri, 17 Jul 2009 12:39:16 GMT

The BS 5 is masterlinked to a BS 3000 (with N.Music update).

I have no keyboard connected, only my Asus Ethernet-WLAN-Adapter via Ethernet + USB for Powersupply to the Asus-Adapter. Works perfect and my BS 5 had all the problems BEFORE I decided to go wireless with this adapter.

Yesterday I made a "Recovery" through the service menu. After that the software update worked as it should.

Listened to some music, switched it off via remote. Tried to turn it on again a few hours later: No sound output no matter what function I choosed via remote (N.Radio / N.Music). Now the unit keeps blinking even after I held the power button pressed till it switched off. Beomaster LED is red not green and the BS 5 Led keeps blinking red.

I have no luck with this toy.

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

StUrrock — Fri, 17 Jul 2009 04:45:07 GMT

Have you chesked for any conflicting ip addressess?

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

KibitoCH — Fri, 17 Jul 2009 03:45:23 GMT

Hey all

Do you have Masterlink connected to your Beomaster 5?

i got this official Note from Danmark:

No startup after standby and only blinking LED on BeoSound 5 (088724)

Symptom:

After standby the BeoSound 5 cannot be waked up. No navigation

click sounds when operating the wheel, no backlight on BeoSound

5. No signal on TV. Only blinking LED on BeoSound 5 (two blinks

a second).

Deadline:

High priority case. We will try to find a solution as fast as we

possibly can

Work-around:

Remove any keyboards attached and ground the Master Link or

antenna.

Reconnect to the mains and start up.

I just dont know what they mean by grounding the Masterlink.. Ground a Pin to the Beomaster somewhere?? Will keep you updated after i found out.

EDIT: It seems you have to Connect the Ground from 230V Power to the Masterlink Ground. I havent been able to test it yet though.

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

TWG — Thu, 16 Jul 2009 11:44:40 GMT

Hi StUrrock,

I've tested both: Wireless Lan and LAN (Ethernet).

The mysterious thing: Internetradio works, so the network is ok.

I'll contact my dealer next week and let you all know.

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

StUrrock — Thu, 16 Jul 2009 08:06:03 GMT

Hi TWG

How is your unit networked? Wired, Wireless, Ethernet over mains?

Regards

StUrrock

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

TWG — Mon, 13 Jul 2009 17:45:57 GMT

Good morning,

I'm using the original 4m cables supplied by my dealer.

Internetradio works but I'm trying to do the softwareupdate since 3 days. Unit says "Checking for new software, download 0% completed" and than nothing happens. It stays at 0% for hours.

When I switch back to N.Music oder N.Radio it switches back to the software update view ...

I think I will contact my dealer after my night shift ... this is not a product this is a condition!

Re: Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

SteveB — Mon, 13 Jul 2009 07:26:38 GMT

Thanks Paul,

This is really useful info, my setup is using the 9 metre official B&O powered lead but it still may be relevant as it may be a faulty cable ?

Managed to reproduce the fault again last night by powering on and off my router even though the router only provides a gateway function to the internet (The rest of the LAN is connected to a managed switch so the link between the host PC and BM5 would not have been disturbed)

Will talk with my dealer and get them to supply me a new set of USB cables

Cheers

Steve