The Beo5 & Beo6 Remote Forum

Re: BEO5 write timeout

guffas — Tue, 03 May 2011 04:06:07 GMT

After you have updated the Beo6 and whenever you experience the dead hardkeys.

Re: BEO5 write timeout

greztaylor — Tue, 03 May 2011 02:09:16 GMT

Hi thanks for the tip - do I do this before I apply a config file i.e. the charger being connected to the PC via USB or following the application of a config file? many thanks

Re: BEO5 write timeout

guffas — Tue, 03 May 2011 00:36:18 GMT

It can be an issue with the software, try this trick:

Press the centre button for 30 seconds and eait for it to switch off. Place Beo6 in the charger as battery status will be lost during this reset.

Re: BEO5 write timeout

OKF — Mon, 02 May 2011 12:09:30 GMT

if the hardware does not work that should not be linked with the software as it is hardkey not programmed by the software-conatct B+O for service I suggest...and good luck :-)...thge service get worse and worse

Re: BEO5 write timeout

greztaylor — Mon, 02 May 2011 12:04:41 GMT

Hi, yes the wheel works fine. The issue is confined to the standby, fast forward, stop and right keys only.

Re: BEO5 write timeout

OKF — Mon, 02 May 2011 12:02:10 GMT

that is the hardware then, and that you cannot be programed, the hardware will be broken, can you for example turn volume up and down with the turning wheel? that is the hardware as well.

Re: BEO5 write timeout

greztaylor — Mon, 02 May 2011 11:36:32 GMT

yes - these are the standard commands created by the software - they are the physical buttons on the device and the issue is consistent no matter what is selected.

Re: BEO5 write timeout

OKF — Mon, 02 May 2011 09:43:03 GMT

I have exactly the same but everything gets programmed propperly. Is these standard commands created by the software or your own buttoms?

Re: BEO5 write timeout

greztaylor — Mon, 02 May 2011 09:33:19 GMT

Hi Oliver, thanks for the swift response. I have reapplied the file several times. I never receive an error message in the configuration tool itself the configuration software appears to be applied successfully. Unfortunatley I always see the 'USB device not regonised' bubble in Windows and find that the usage of the 'standby', 'fast forward' and other physical keys are not usable on the Beo6.

Re: BEO5 write timeout

OKF — Mon, 02 May 2011 06:59:30 GMT

as described in this thread that is normal behaviour but the data get transfered. Maybe you try again.

Re: BEO5 write timeout

greztaylor — Mon, 02 May 2011 04:04:34 GMT

Whenever I apply a config file to my Beo6 using Configuration Software 4.11 I receive the 'USB Device Not Recognised' message in the ballon whilst the Beo6 appears to power down and power back up as part of the 'configuration download' process. Whilst the configuration file appears to have been applied successfully on usage I find that several of the physical 'hard buttons' on the Beo6 don't respond - presumably due to the time out? Is anyone else experiencing this difficulty or is there a way to avoid the issue?

I can apply the same configuration file to my Beo5 using the same config file, same config tool on the same PC without the 'USB Device Not Recognised' message.

Any help that could be provided here would be greatly appreciated.

Many Thanks

Graham

Re: BEO5 write timeout

guffas — Tue, 29 Mar 2011 07:33:14 GMT

No, the Hub will not make a difference in this case. Only if you have initial problems with the connection.

Re: BEO5 write timeout

OKF — Tue, 29 Mar 2011 06:39:58 GMT

yes that is what I see and you think a hub does not make a difference?

Re: BEO5 write timeout

guffas — Tue, 29 Mar 2011 06:35:30 GMT

That, if you see the message 'USB Device Not Recogniced' in a balloon message (in the area at the clock) then it is normal.

Re: BEO5 write timeout

OKF — Tue, 29 Mar 2011 05:05:53 GMT

yes prior to the figures counting up or respectivley down the USB has several error messages. But what does yor second sentence mean?