The Workbench

Re: B&O Chat 02-2008

Coolskin — Thu, 05 Mar 2009 16:57:38 GMT

With the new BeoLounge the chat function of Bang-olufsen.com contact site is terminated.

Too bad if you ask me.

But you can still enjoy the gathered chat listings of long ago... here on Beoworld.org

Re: B&O Chat 08-2008

XavierItzmann — Wed, 25 Feb 2009 21:50:15 GMT

Coolskin:

The BS3200 in our home is one of the first models. The harddrive does make some noise in between songs. I can hear this because the unit is placed on ear level 50cm near my seat.

Ahh, yes! Last year, as I was seeking to upgrade from our BS2300 to something more easily compatible with our BeoPort, BL2000 and BL3500, I visited the dealer to find that the BS3000 had been discontinued and was no longer available.

Having replaced many a hard disk at home through the years to get quieter ones, and cognizant of the fact that most drives grow noiser as they age, I questioned the dealer's assurance that disk drive noise was a non-issue. I lurked around the beoworld forum archives and searched high and low and only once did I find a comment with regard to drive noise... seemed to be not much of an issue.

Still, my discomfort with the BS3200's hdd remained.

In any case, I was fortunate to find... a BS3000 in its box that someone had kept stored for some reason. It is several years old but came pristine and has served us well for half a year now.

Anyway, I find it interesting that I never found your post, until now, and that it confirms my earlier fears, by mere happenstance, as I was looking for info on Beoline 2-line for Becom 1.

Re: B&O Chat 02-2008

Coolskin — Sun, 25 Jan 2009 16:39:36 GMT

Customer Service, Bang & Olufsen [1/21/2009 12:57:00 PMCET]

[#4178] The chatroom is now open

Customer Service, Bang & Olufsen [1/14/2009 2:01:00 PMCET]

[#4177] The chat room will close down in a few minutes

KALYAN BANERJEE, India [1/14/2009 1:51:00 PM CET]

[#4176] TNX, I AM CLOSING THE CHAT. WILL WAIT FOR UR MAIL. IF QUARY PL MAIL OR PH # +919836544755

Customer Service, Bang & Olufsen [1/14/2009 1:50:00 PMCET]

[#4175] Answer to post #4174

Thank you for this information

KALYAN BANERJEE, India [1/14/2009 1:49:00 PM CET]

[#4174] BEOCENTER 2 AUDIO MASTER WITH OUTSTANDING FM TUNER WITH CD DRIVE AND OPTIONAL DVD

Customer Service, Bang & Olufsen [1/14/2009 1:47:00 PMCET]

[#4173] Answer to post #4172

Do you have the type number for the BeoCenter 2?

KALYAN BANERJEE, India [1/14/2009 1:46:00 PM CET]

[#4172] TNX, PL SEND THE MAIL USERGUIDE FOR BOTH BeoCenter 2 and BeoLab 3 AT hac_kol@yahoo.com. BY, GOOD DAY

Customer Service, Bang & Olufsen [1/14/2009 1:45:00 PMCET]

[#4171] Answer to post #4170

I regret that you are not satisfied with quality of my answers.

KALYAN BANERJEE, India [1/14/2009 1:42:00 PM CET]

[#4170] YES, U CAN SEND IT USERGUIDE FOR BOTH. UR RESPOND QLTY IS NOT UPTO THE MARK AS PER B& O . I AM NOT AT ALL SATISFY

Customer Service, Bang & Olufsen [1/14/2009 1:41:00 PMCET]

[#4169] Answer to post #4168

Is it the user guide for BeoCenter 2 and BeoLab 3 you are asking for? I can send it by email to you.

KALYAN BANERJEE, India [1/14/2009 1:40:00 PM CET]

[#4168] THANKS FOR SOFT HEARING. CAN U SEND ME MAIL FOR 'BEOCENTER 2 WITH BEOLAB 3. DRW ROOM IS 600 SQ FT KALYAN

Customer Service, Bang & Olufsen [1/14/2009 1:38:00 PMCET]

[#4167] Answer to post #4166

This was an answer for another request

KALYAN BANERJEE, India [1/14/2009 1:37:00 PM CET]

[#4166] WHICH WEBSITE SHOULD I WRITE

Customer Service, Bang & Olufsen [1/14/2009 1:36:00 PMCET]

[#4165] Answer to post #4161

May I ask you to write to us through the website and "Contact us" as I would have to investigate this further.

KALYAN BANERJEE, India [1/14/2009 1:36:00 PM CET]

[#4164] THANKS FOR SERENETA. I WANT TO BUY 'BEOCENTER 2 WITH BEOLAB 3. IS IT COMPITABLE? MY DRW ROOM IS 600 SQ FT

Customer Service, Bang & Olufsen [1/14/2009 1:34:00 PMCET]

[#4163] Answer to post #4162

The dealer always has to check if a fault is covered by the warranty. But I would believe that it is.

KALYAN BANERJEE, India [1/14/2009 1:32:00 PM CET]

[#4162] I WANT TO MEAN YOU ARE NOT REGRET AT ALL FOR THE FAULT, YOU R TELLING IT CAN HAPPEN ANY TIME. IT HAS ONLY ONE VISIBLE BUTTON & 'OK' BUTTON U HV 2 USE MAXIMUM TIME

Gerd Gerasch, Germany [1/14/2009 1:31:00 PM CET]

[#4161] How must connect "Beovision 8-32" with "Beocord V6000" and "DVD2". I want to copy a film from Camcorder to V 6000. Then from the V 6000 to the hardware of DVD2, after this to get a DVD. Must I program also the BEO4, when yes, what I must do?

Customer Service, Bang & Olufsen [1/14/2009 1:30:00 PMCET]

[#4160] Answer to post #4159

I am not sure that I understand your question?

KALYAN BANERJEE, India [1/14/2009 1:29:00 PM CET]

[#4159] ABOUT SERENATA I WANT TO KNOW B&O HAS NO OBLIGATION ABOUT THEIR PRODUCT GUARENTEE. JUST WRITE YES OR NO

Customer Service, Bang & Olufsen [1/14/2009 1:28:00 PMCET]

[#4158] Answer to post #4157

I regret to hear that you have not been able to use the sw. The dealer will have to check if it is covered by the guarantee.

KALYAN BANERJEE, India [1/14/2009 1:26:00 PM CET]

[#4157] I HAVE ALREADY TRIED OUT, BUT COULD NOT ABLE TO DO. SHOULD I PAY ANYTHING FOR REPAIR CHARGE

Customer Service, Bang & Olufsen [1/14/2009 1:24:00 PMCET]

[#4156] You have to use the software from the cd you received at purchased.

KALYAN BANERJEE, India [1/14/2009 1:23:00 PM CET]

[#4155] HOW CAN I TRANSFER DATA ( PHONE BOOK, MUSIC, VIDEO, SMS ) IN COMPUTER. I WANT A BACKUP BEFOR HANDOVER

Customer Service, Bang & Olufsen [1/14/2009 1:21:00 PMCET]

[#4154] Answer to post #4152

We cannot see why this should happen again since it is not a known error

KALYAN BANERJEE, India [1/14/2009 1:21:00 PM CET]

[#4153] REPAIR IS FREE OF COST. WHAT IS THE VALUE GUARENTEE.

KALYAN BANERJEE, India [1/14/2009 1:20:00 PM CET]

[#4152] IF I WILL REPAIR THROUGH YOUR DEALER, IS THERE ANY CHANCE OF REPET PROBLEM

Customer Service, Bang & Olufsen [1/14/2009 1:19:00 PMCET]

[#4151] Answer to post #4148

it is probably not the first complaint, but there is no general problem with the OK button

Christina, Denmark [1/14/2009 1:18:00 PM CET]

[#4150] K - thx

Customer Service, Bang & Olufsen [1/14/2009 1:17:00 PMCET]

[#4149] Answer to post #4146

Please write in English in the chat room

KALYAN BANERJEE, India [1/14/2009 1:17:00 PM CET]

[#4148] SO IT IS A FIRST COMPLAIN IN SERENATA IN THE EARTH.

Customer Service, Bang & Olufsen [1/14/2009 1:17:00 PMCET]

[#4147] Answer to post #4144

No it very difficult to estimate the life span of a battery since it depends on the usage.

Gerd Gerasch, Germany [1/14/2009 1:16:00 PM CET]

[#4146] Wie müssen ein Videogerät "Beocard V6000" mit einem FS-Gerät "Beovision 8-32" und einem DVD2-Player angeschlossen werden.Ich möchte von einem Camcorder Filme auf den V6000 überspielen.Danach vom V6000 auf die Festplatte des DVD2 kopieren um eine DVD brennen zu können.Wie muß weiterhin die Fernbedienung "Beo4" programmiert werden?

Customer Service, Bang & Olufsen [1/14/2009 1:16:00 PMCET]

[#4145] Answer to post #4143

We are not familiar with this particular problem with the Serenata.

Christina, Denmark [1/14/2009 1:16:00 PM CET]

[#4144] We have two chargers so it must be the batteries then. Is there a limit on how it normally works?

KALYAN BANERJEE, India [1/14/2009 1:15:00 PM CET]

[#4143] I WILL HAND OVER IT B & O DEALER. I WANT TO KNOW IS IT A STANDARD PROBLEM. IF IT IS A STANDARD PROBLEM THEN WHY I SPEND MONEY IN B & O? PLEASE CLARIFY.

Customer Service, Bang & Olufsen [1/14/2009 1:14:00 PMCET]

[#4142] Answer to post #4140

Okay. It can either be the battery or the power supply for the charger that is defective. You will have to bring the telephone to the nearest Bang & Olufsen shop for repair.

Customer Service, Bang & Olufsen [1/14/2009 1:13:00 PMCET]

[#4141] Answer to post #4139

We are sorry to hear that you have problems with the Serenata. You will have to go to the dealer in HK for repair help of the Serenata

Christina, Denmark [1/14/2009 1:12:00 PM CET]

[#4140] They just shut down...

KALYAN BANERJEE, India [1/14/2009 1:12:00 PM CET]

[#4139] I BOUGHT SERENETA MOBILE FROM YOUR HK DEALER. THE PROBLEM WITH OK BUTTON. OK BUTTON IS NOT WORKING ATAL. WHAT TO DO, IS IT A STANDARD PROBLEM. SEEKING YOUR HELP.

Customer Service, Bang & Olufsen [1/14/2009 1:12:00 PMCET]

[#4138] Answer to post #4137

Do they shut down or show low battery

Christina, Denmark [1/14/2009 1:11:00 PM CET]

[#4137] Ok. We have 2 phones - about 5 years old - but it seems as though they aren't functioning right anymore. If they have been out of the station for more than one hour, they aren't working - they simply seem as though they are out of battery. That can't be right...?

Customer Service, Bang & Olufsen [1/14/2009 1:08:00 PMCET]

[#4136] Answer to post #4135

Yes but in English please.

Christina, Denmark [1/14/2009 1:06:00 PM CET]

[#4135] Spørgsmål omkring Beocom 6000, kan de besvares her?

Customer Service, Bang & Olufsen [1/14/2009 1:02:00 PMCET]

[#4134] The chat room is now open

Gerd Gerasch, Germany [1/7/2009 2:03:00 PM CET]

[#4133] Geräte: FS Beovision8-32Fernbed.Beo4DVD 2 und Videoger.V6000. Ich möchte von einem Camcorder einen Film auf den Beocard V 6000 überspielen.Danach vom V 6000 auf die Festplatte des DVD 2 überspielen um eine DVD brennen zu können.Wie muß der DVD2 u.die Beo4 programmiert werden?

Customer Service, Bang & Olufsen [1/7/2009 1:30:00 PMCET]

[#4132] Answer to post #4131

We have to keep the language in English in the chatroom, and I therefore answer in English. BeoLab 6000 has a built-in amplifier, and can be used with other products if the product you connect it to has a socalled volume regulated line output.

Uwe Braun, Germany [1/7/2009 1:22:00 PM CET]

[#4131] Hi,benötige ich einen besonderen fremden Verstärker (z.B. von Panasonic), wenn ich diesen mit meinen Beolab 6000 Lautsprechern verbinde? Gibt es etwas Spezielles zu beachten, weil es ja Aktiv-Lautsprecher sind?

Customer Service, Bang & Olufsen [1/7/2009 1:01:00 PMCET]

[#4130] The chatroom is open. We wish you all a happy new year.

Customer Service, Bang & Olufsen [12/17/2008 2:10:00 PMCET]

[#4129] The chatroom will now close

Re: B&O Chat 08-2008

Coolskin — Wed, 17 Sep 2008 06:28:02 GMT

Coolskin, Netherlands [9/17/2008 2:01:00 PM CET]

[#4064] Thanks for the chat. See you another day... Maybe it can take a while. My wife is expecting. So I will be busy... )

Customer Service, Bang & Olufsen [9/17/2008 2:00:00 PMCET]

[#4063] The chat room will close down in a few minutes

Customer Service, Bang & Olufsen [9/17/2008 1:57:00 PMCET]

[#4062] Thank you

Coolskin, Netherlands [9/17/2008 1:57:00 PM CET]

[#4061] http://forum.beoworld.org/forums/ShowThread.aspx?PostID=92213#142266

Customer Service, Bang & Olufsen [9/17/2008 1:56:00 PMCET]

[#4060] Answer to post #4059

it must be nice to have a day off n the middle of the week. I remember you have informed us ealier that you make copy of this chat to Beoworld.

Coolskin, Netherlands [9/17/2008 1:55:00 PM CET]

[#4059] Wednesday is my day off. That day I am at home with my 2 year old son. When we are not bussy (and he's asleep) I try to monitor the B&O chat. When I do, I copy the transciption to a forum discussion on Beoworld.org... I started doing this from the beginning. In the next chat post I will add the link.

Customer Service, Bang & Olufsen [9/17/2008 1:52:00 PMCET]

[#4058] Sorry for the late reply -) We do not have information about the content of the new catalogue.

Coolskin, Netherlands [9/17/2008 1:51:00 PM CET]

[#4057] Regarding from your reply reaction time, I think you have troubles finishing your sandwich...

Coolskin, Netherlands [9/17/2008 1:48:00 PM CET]

[#4056] Will the new catalogue have pictures and description of the Beosound 5...?

Customer Service, Bang & Olufsen [9/17/2008 1:48:00 PMCET]

[#4055] Answer to post #4053

We do not have the date for a new catalogue

Customer Service, Bang & Olufsen [9/17/2008 1:48:00 PMCET]

[#4054] Answer to post #4052

Please try to contact them as I am not sure if they have the cleaning cd or it has to go to the service center

Coolskin, Netherlands [9/17/2008 1:47:00 PM CET]

[#4053] When does the new B&O catalogue come out?

Coolskin, Netherlands [9/17/2008 1:46:00 PM CET]

[#4052] Do you mean I should ask advise, or do I have to deliver the BS3200 to my dealer...?

Customer Service, Bang & Olufsen [9/17/2008 1:43:00 PMCET]

[#4051] Answer to post #4050

We do not recommend that you do the cleaning yourself, as some cleaning cds are not good. Please contact your dealer as they will the best cleaning cd to use.

Coolskin, Netherlands [9/17/2008 1:41:00 PM CET]

[#4050] Our BS3200 skips songs during CD ALL copy command. The CD is never touched before, brand new. So that one is ruled out. I think a good cleaning is in order. But how do I proceed, without damaging the Laser or other innerparts...?

Coolskin, Netherlands [9/17/2008 1:39:00 PM CET]

[#4049] @4048 I knew you would say that..., it's B&O policy. But I can't help it to try from time to time.

Customer Service, Bang & Olufsen [9/17/2008 1:36:00 PMCET]

[#4048] Answer to post #4045

As regards the BeoSound 5 and BeoMaster 5, we are still not able to inform you about this.

Customer Service, Bang & Olufsen [9/17/2008 1:36:00 PMCET]

[#4047] As regards your BeoSound 9000 you have to contact your dealer for repair help. We are not able to say what exactly it will require.

Customer Service, Bang & Olufsen [9/17/2008 1:35:00 PMCET]

[#4046] Welcome Coolskin. Lars Flyvholm is Managing Director of Region West.

Coolskin, Netherlands [9/17/2008 1:33:00 PM CET]

[#4045] I'm interested in the upcoming Beosound/Beomaster 5. Are you at liberty to give some clues what this kind of system will be? I know the dealer show was some time ago.

Ian, United Kingdom [9/17/2008 1:32:00 PM CET]

[#4044] Hi, I own a BS9000 (Mk2 bought in 1999), and last week the glass door came free from the hinges. Is it possible to repair (i.e. glue / stick) the door back on, or do I need to purchase a whole new door and hinge assembly?

Coolskin, Netherlands [9/17/2008 1:30:00 PM CET]

[#4043] Who is Lars Flyvholm - CEO of Bang & Olufsen UK ?

Coolskin, Netherlands [9/17/2008 1:29:00 PM CET]

[#4042] Hi, Coolskin is in the house.

Customer Service, Bang & Olufsen [9/17/2008 1:02:00 PMCET]

[#4041] The chat room is now open

Customer Service, Bang & Olufsen [9/10/2008 1:59:00 PMCET]

[#4040] The chat room is now closing.

Customer Service, Bang & Olufsen [9/10/2008 1:00:00 PMCET]

[#4039] The chat room is now open.

Customer Service, Bang & Olufsen [9/3/2008 1:12:00 PMCET]

[#4038] Answer to post #4037

We have to keep the language in English. However, we cannot help with prices for products or spareparts. You need to have these through a Bang & Olufsen dealer or an authorised workshop.

Ebermann, Germany [9/3/2008 1:09:00 PM CET]

[#4037] Guten Tag, was kostet ein Netzteil für Penta Aktiv Lautsprecher und welche Bauteile gehören dazu?(nur Input control?)

Customer Service, Bang & Olufsen [9/3/2008 1:03:00 PMCET]

[#4036] The chatroom is open.

Customer Service, Bang & Olufsen [8/27/2008 2:00:00 PMCET]

[#4035] The chat room is now closed.

Re: B&O Chat 08-2008

Coolskin — Fri, 29 Aug 2008 15:24:27 GMT

The BS3200 in our home is one of the first models. The harddrive does make some noise in between songs. I can hear this because the unit is placed on ear level 50cm near my seat.

A modern harddrive or lets face it a SD drive doesn't have this kind of negative feature. That's why I considered swapping the harddrive for a SD drive...

The comment of a dealer was very simple. We don't do it. We can't say it will work out. But wait a couple of months and buy the new Beosound 5...

Re: B&O Chat 08-2008

PhilLondon — Thu, 28 Aug 2008 15:01:08 GMT

Out of curiosity, Why replace the hard drive by a card... as the software limits the number of songs to 400 anyway??

Re: B&O Chat 08-2008

Coolskin — Thu, 28 Aug 2008 02:20:16 GMT

;-)

Re: B&O Chat 08-2008

9 LEE — Wed, 27 Aug 2008 14:03:55 GMT

Absolutely!

If it wasn't for Coolskin, the guy at the other end would have a very relaxing time indeed..

Lee

Re: B&O Chat 08-2008

Peter — Wed, 27 Aug 2008 12:30:21 GMT

I think they should rename this the Coolskin Show!

B&O Chat 08-2008

Coolskin — Wed, 27 Aug 2008 06:32:11 GMT

Customer Service, Bang & Olufsen [8/27/2008 1:54:00 PMCET]

[#4034] The chat room will close in five minutes.

Customer Service, Bang & Olufsen [8/27/2008 1:46:00 PMCET]

[#4033] Answer to post #4030

Version 6.3 is the latest for BeoVision 7-32 (not HD). Version 7.7 is the latest for BeoVision 7-32 (HD).

Coolskin, Netherlands [8/27/2008 1:40:00 PM CET]

[#4032] #4031 similar answer came from my dealer...

Customer Service, Bang & Olufsen [8/27/2008 1:39:00 PMCET]

[#4031] Answer to post #4028

We do not recommend that you replace the hard drive with a SD card reader. It is likely that your BeoSound 3200 would not work correctly afterwards.

Coolskin, Netherlands [8/27/2008 1:39:00 PM CET]

[#4030] What is the last sw update for a MKi BV7-32"? Mine is 6.8 // I do encounter some minor problems. 1. DVD resume still not resolved. 2. after auto shutdown of the connected Mac Mini and Beoport late at night, when audio is on (CD, Radio or AMEM) the sound will mute. 3. Speaker 1 mode will not switch to speaker 5 mode if the digital TV signal is received with dolby digital or dts code.

Coolskin, Netherlands [8/27/2008 1:35:00 PM CET]

[#4029] #4028 = in a BS3200 that is...

Coolskin, Netherlands [8/27/2008 1:34:00 PM CET]

[#4028] Talked to my dealer about swapping the harddrive for a SD-drive. Fysically it should be possible. But he advised me not to do it. Better wait for the new audio system... (beosound 5)

Customer Service, Bang & Olufsen [8/27/2008 1:32:00 PMCET]

[#4027] Answer to post #4026

Hello and welcome to the chat room.

Coolskin, Netherlands [8/27/2008 1:31:00 PM CET]

[#4026] Hi.

stefano lot, Italy [8/27/2008 1:11:00 PM CET]

[#4025] ok. thank you

Customer Service, Bang & Olufsen [8/27/2008 1:11:00 PMCET]

[#4024] Answer to post #4022

Yes, please write us an e-mail about this with your address details. You can write your e-mail here: http://www.bang-olufsen.com/page.asp?id=67

stefano lot, Italy [8/27/2008 1:09:00 PM CET]

[#4023] sorry for my english....

stefano lot, Italy [8/27/2008 1:08:00 PM CET]

[#4022] Ah ok!! Good morning!! Can I received the catoulog in my home??

Customer Service, Bang & Olufsen [8/27/2008 1:07:00 PMCET]

[#4021] Answer to post #4020

Please write in English only. I do not understand your question.

stefano lot, Italy [8/27/2008 1:06:00 PM CET]

[#4020] buongiorno!! si puo ricevere a casa un catalogo??

Customer Service, Bang & Olufsen [8/27/2008 1:00:00 PMCET]

[#4019] The chat room is now open.

Customer Service, Bang & Olufsen [8/20/2008 2:00:00 PMCET]

[#4018] Answer to post #4017

See you next time

Coolskin, Netherlands [8/20/2008 2:00:00 PM CET]

[#4017] Thanks. Till next time...

Customer Service, Bang & Olufsen [8/20/2008 1:59:00 PMCET]

[#4016] The chat room will close in a few minutes

Re: B&O Chat 08-2008

Coolskin — Wed, 20 Aug 2008 06:55:22 GMT

Customer Service, Bang & Olufsen [8/20/2008 1:59:00 PMCET]

[#4016] The chat room will close in a few minutes

Coolskin, Netherlands [8/20/2008 1:59:00 PM CET]

[#4015] I will do that. When they say it's should be possible I will swap the harddrive for SD storage. And the BS3200 will be future proof.

Customer Service, Bang & Olufsen [8/20/2008 1:58:00 PMCET]

[#4014] Answer to post #4012

Then you should contact your Bang & Olufsen service center for this possiblity.

Coolskin, Netherlands [8/20/2008 1:58:00 PM CET]

[#4013] But if there are restrictions in the software, it's a lost race...

Coolskin, Netherlands [8/20/2008 1:57:00 PM CET]

[#4012] I only would like to know if it's (maybe) possible to swap. You at Denmark don't have to do it. Or update your BS3200 in the future. I would like to open the BS3200 (with the aid of a B&O service center) myself and operate on it to fit it with a SD storage card/drive ...

Customer Service, Bang & Olufsen [8/20/2008 1:55:00 PMCET]

[#4011] Answer to post #4010

We do understand your wish, but we have no plans to modify the BeoSound 3200.

Coolskin, Netherlands [8/20/2008 1:54:00 PM CET]

[#4010] SD cards are in large sizes available. Mac Book Air is fitted with SD drive. In principle the BS3200 is a computer with perfect audio card/sound.

Customer Service, Bang & Olufsen [8/20/2008 1:53:00 PMCET]

[#4009] Answer to post #4008

No i am afraid not

Coolskin, Netherlands [8/20/2008 1:52:00 PM CET]

[#4008] You know why?

Customer Service, Bang & Olufsen [8/20/2008 1:52:00 PMCET]

[#4007] Answer to post #4006

I am sorry to inform that a modification of this kind is not possible.

Coolskin, Netherlands [8/20/2008 1:51:00 PM CET]

[#4006] Not a slot. 1 on 1 swap. The harddrive takes much more space then a SD-card. Please ask again.

Customer Service, Bang & Olufsen [8/20/2008 1:49:00 PMCET]

[#4005] Answer to post #4003

No I am afraid that it is not possible to have an SD card slot in the BeoSound 3200 in stead of the hard drive.

Coolskin, Netherlands [8/20/2008 1:48:00 PM CET]

[#4004] internally that is!

Coolskin, Netherlands [8/20/2008 1:47:00 PM CET]

[#4003] Can you ask yuor techy if its possible to swap the BS3200 harddrive for SD card?

Re: B&O Chat 08-2008

Coolskin — Wed, 20 Aug 2008 06:49:57 GMT

Coolskin, Netherlands [8/20/2008 1:47:00 PM CET]

[#4003] Can you ask yuor techy if its possible to swap the BS3200 harddrive for SD card?

Customer Service, Bang & Olufsen [8/20/2008 1:47:00 PMCET]

[#4002] Welcome to you

Coolskin, Netherlands [8/20/2008 1:46:00 PM CET]

[#4001] Coolskin is in the house.

Customer Service, Bang & Olufsen [8/20/2008 1:01:00 PMCET]

[#4000] The chat room is open

Customer Service, Bang & Olufsen [8/13/2008 2:00:00 PMCET]

[#3999] The chat room is now closing.

Customer Service, Bang & Olufsen [8/13/2008 1:56:00 PMCET]

[#3998] Answer to post #3997

You are welcome.

Coolskin, Netherlands [8/13/2008 1:56:00 PM CET]

[#3997] Thank you for your answer. Had a nice chat. Maybe till next time... )

Customer Service, Bang & Olufsen [8/13/2008 1:55:00 PMCET]

[#3996] The chat room will close in five minuts.

Customer Service, Bang & Olufsen [8/13/2008 1:52:00 PMCET]

[#3995] Answer to post #3993

You have to use an external RF amplifier with BeoVision 7-40 MkIII. The latest BeoVision 7-40 does not support this.

Coolskin, Netherlands [8/13/2008 1:51:00 PM CET]

[#3994] add #3989: And if this isn't supported? How to connect the MX4002 to the BV7-40", to be able to watch DVD on the bedroom TV?

Coolskin, Netherlands [8/13/2008 1:50:00 PM CET]

[#3993] #3989. The old BV7-32 can play DVD and I can watch this on the MX4002 in the bedroom. Both connected with ML and coax cable. I've read the new BV7-40" doesn't support feed through of coax signals.

Customer Service, Bang & Olufsen [8/13/2008 1:49:00 PMCET]

[#3992] Answer to post #3990

The first BeoSound 9000 left the factory in 1996.

Customer Service, Bang & Olufsen [8/13/2008 1:49:00 PMCET]

[#3991] Answer to post #3989

Can you please specify?

Coolskin, Netherlands [8/13/2008 1:48:00 PM CET]

[#3990] I love the BS9000. What year is the first item ever distributed?

Coolskin, Netherlands [8/13/2008 1:45:00 PM CET]

[#3989] I like the (new) BV7-40" and want to trade in the (first ever) BV7-32". So far so good. But... the coax connections (2 pcs) at the back of the BV7-32" make it possible to feed the livingroom TV with analog signals, AND feed them through the BV7-32" and then towards the MX4002 in the bedroom. I like this feature. Does the (new) BV7-40" similar setup? Or has it only 1 coax connector?

Customer Service, Bang & Olufsen [8/13/2008 1:43:00 PMCET]

[#3988] Answer to post #3987

We are not yet able to reveal anything about future products.

Coolskin, Netherlands [8/13/2008 1:41:00 PM CET]

[#3987] November 2007 "a star was born". In the movie #5 at the end a glimpse of the (possible) beosound 5 was shown. How come we haven't seen this item yet in the B&O store or website?

Customer Service, Bang & Olufsen [8/13/2008 1:19:00 PMCET]

[#3986] Answer to post #3985

Welcome to the chat room.

Coolskin, Netherlands [8/13/2008 1:18:00 PM CET]

[#3985] Hi, Last week my son kept me away from the chatter box. Maybe I can chat today for a longer period. He is now fast asleep.

Customer Service, Bang & Olufsen [8/13/2008 12:59:00 PMCET]

[#3984] The chat room is now open.

Re: B&O Chat 08-2008

PL212 — Mon, 18 Aug 2008 00:52:24 GMT

Yes, I think the main problem is that complicated configuration questions are ill-suited for a real-time query-and-response format. An asynchronous format such as a discussion forum allows people to think through their responses. As B&O have this already, I don't know why they don't make use it for this purpose. I dare say few of our technical experts would attempt to put their thoughts down in a real-time chat.

Re: B&O Chat 08-2008

9 LEE — Wed, 13 Aug 2008 11:09:39 GMT

Is it me, or does this look like a waste of time for B&O ? Too little time, and not enough means to express the true nature of the problem by typed chat - resulting in a bit of a 'bun fight'.. I bet the guy at B&O goes straight for a strong coffee after that.

Are 'contact your dealer' or 'RTFM' on some kind of 'hot-keys' too?

It just makes me aware that we are doing a darn fine job here!

Lee

Re: B&O Chat 08-2008

Peter — Wed, 13 Aug 2008 10:58:31 GMT

I had not realised that they were still doing this! The quality of answers unfortunately has not changed much! We do have the service manual for the Beolit 700 by the way! Both sorts!