https://archivedforum.beoworld.org:443/forums/30.aspxA Forum for Technical Help and Support on Bang & Olufsen products over 25 years old.enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/162465.aspxMon, 01 Dec 2008 10:33:31 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:162465auric0https://archivedforum.beoworld.org:443/forums/thread/162465.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=30&PostID=162465<p>Send it to Paul at Atlantic Systems in Hanover Mass. He is an authorized B&amp;O service center.</p><p>Derek <br /></p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/162396.aspxSun, 30 Nov 2008 23:25:56 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:162396strigger10https://archivedforum.beoworld.org:443/forums/thread/162396.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=30&PostID=162396thank you.&nbsp; will try and will let you know the results.<div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/162393.aspxSun, 30 Nov 2008 22:52:32 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:162393mediabobny0https://archivedforum.beoworld.org:443/forums/thread/162393.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=30&PostID=162393My advice would be to first try cleaning the laser lens, either with a commercial CD lens&nbsp;cleaning disk or a Q-Tip dampened with rubbing alcohol.&nbsp; If this doesn&#39;t work the problem could be with a capacitor, or the laser might need replacing.&nbsp; Can&#39;t give you too much technical detail here.&nbsp; With regard to a service facility I can recommend Atlantic Systems in Hanover, MA.&nbsp; You can google them for a phone number, address, etc.&nbsp; They&#39;re the official&nbsp;Northeastern regional service center for B&amp;O.&nbsp; Good luck.<div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/162391.aspxSun, 30 Nov 2008 20:21:16 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:162391strigger10https://archivedforum.beoworld.org:443/forums/thread/162391.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=30&PostID=162391i have a beosystem 2500.&nbsp; after i load a cd and press play it takes three or four tries to get it playing.&nbsp; once it plays it shuts down after a few minutes.&nbsp; any help?&nbsp; if it needs professional repair can someone recommend a repair shop in upstate new york/ western mass./ne ct.&nbsp; hanks.<div style="clear:both;"></div>