BeoGram

Please Keep all B&O Parts and Only go to authorized or referred B&O technicians.

auric — Mon, 12 Nov 2007 12:18:44 GMT

I'd like to add here that Martin is right about the "swap and go" service mentality. The trend has been for some time and with the consequence of many technicians simply not being capable of troubleshooting on the board level.

The better shops will decline to service, the less reputable ones will attempt a service and return your equipment worse off than you left it. So bring it to an authorized service center or send it one of our qualified friends here.

In fact I think it is better if you sent it to a pro here because B&O shops have a habbit of swapping parts too. Its mostly a function of cost and time.

For example, a friend brought in a Beocenter 9500 for repair; the glass panels had unglued. Rather than reglue the support pieces back to the glass panels, the shop simply ordered a replacement set from B&O. The otherwise perfectly usable glass pieces were thrown out.

The most troubling thing about this is that it depletes the inventory of parts for someone that really could use them (e.g. someone with shattered panels due to a shipping incident) Another example is that the CDM-4 philips pickups are unavailable now. I know that many service centers elected rip and replace rather than servicing the actual pickup; in most cases it was a single capacitor that needed to be replaced. Speaker drivers with rotting foam is a third example.....

So...even if your equipment gets a module replaced... keep it as someone here might be able to salvage it. We need to keep the parts in circulation.

Derek

Re: BEOGRAM Recorder 4004 sparepart 800 50 27

Dillen — Mon, 12 Nov 2007 05:35:57 GMT

Göran,

Welcome to Beoworld !

Parts for these decks are becoming scarce and I doubt you will be able to find a board.

Tell the repair shop to repair the board rather than replace it.

Modern stereo is built using modules, swap and go, "everybody" can service it.
Your Beogram was built to be repaired on component level but
finding repairshops able to do so is getting harder.

Ship it to me if everything else fails.

Martin

BEOGRAM Recorder 4004 sparepart 800 50 27

goran — Wed, 07 Nov 2007 08:25:08 GMT

I took a copy of a former question as I have the same problem.

I just acquired a beogram 4004 and it doesn't want to keep running after I push start. The tone are will never advance, no matter what I do: I HAVE removed the platter and spun the motor to manually advance the tonearm. THEN it WILL retun when I hit stop or >. So the motor works, and it seems like a logic problem. It there a sensing bulb out?? The light on the tonearm Lights and the platter spins for a MOMENT when I hit start. Then the light goes out and platter stops. The platter WILL RUN continuously if the tonearm is manually advanced. And I DID use vinyl during the test.

The workshop says that I need a "procsescard" called sparepart no 800 50 27 to get the recorder work properly. Does anyone know where to get one, new or repaired?

Regards

Göran

Sweden