Beo-Mac

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

elephant — Mon, 25 Jan 2010 20:36:52 GMT

ibg001:

By confirmed I mean that a got a mail from B&O that a new version og BM link was released for Mac OS 1.6 and Itunes 9.

Yes, I thought that might be what you meant :(

I had hoped that maybe you had had another official communication form B&O HQ which stated that they were now fully supporting BM-Link.

By fully supporting I mean:

working closely with B&O designers to ensure immediate updates for new B&O products
working as close as possible with Apple to minimise any delays in support of iTunes
providing B&O site help desk support - Anders is great, but he also has his own life to take care of
providing efficient and effective defect support
educating the sales field force on BM-Link
educating the service teams on BM-Link
providing multi-language, comprehensive documentation

these are all the sorts of things one would expect from a company that "confirms support of a product".

B&O even seems to struggle with some of those for its main stream products: e.g. "providing efficient and effective defect support".

By the way, please don't get me wrong - I love love B&O, and I am 110% behind Anders and Phillipe. But I recognise the difference between a company's responsibilities and the best endeavours of individuals.

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

ibg001 — Mon, 25 Jan 2010 01:56:12 GMT

By confirmed I mean that a got a mail from B&O that a new version og BM link was released for Mac OS 1.6 and Itunes 9.

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

elephant — Wed, 20 Jan 2010 18:18:33 GMT

Jobak:
I am gonna give it a try for sure.

There is a separate thread where I have posted my test experiences - all positive

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

Jobak — Wed, 20 Jan 2010 12:29:33 GMT

Thats impressive.

Not many company's follow up when a solution has been made. Exspecially when they have stated that Beoport was not meant to be supported by MAC OS. I am gonna give it a try for sure.

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

XavierItzmann — Wed, 20 Jan 2010 10:32:06 GMT

167 days after receiving the following e-mail from B&O.... I received today the one below!

MAIL 1, 6.August.2009

XavierItzmann:

Dear Mr [Last Name],

We are pleased to see that you are the owner of BeoPort. We regret that the BM-Link is not updated with the new version of iTunes. We do not have a solution for you - unfortunately. The only temporary solution is to down-grade your iTunes in order to get the playlists again.
We will look into this problem and will get back to you with an answer.

Kind regards
Bang & Olufsen a/s

[M... K... H...]
BeoCare

FOLLOWUP MAIL, 20.January.2010:

Dear [Last Name],

You are now able to download version 1.5.3 which support iTunes 9 and MAC OS Snow Leopard

http://www.odlund.se/bmlink/download.html

Kind regards,
Bang & Olufsen a/s

[M... K... H...]

Good followup. But unlikely that I will go back from LinkPlayer which I find richer and more stable.

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

elephant — Tue, 19 Jan 2010 14:50:16 GMT

ibg001:
B&O has confirmed

Hi, what do you mean by "confirmed"?

Yes, the B&O page links to Anders' updated change log, but then I think it always did.

I could find no update on the B&O Digital Media link I followed to indicate a confirmation by B&O that this was now the latest release that they endorse and support - I assume that is what your "confirmed" means?

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

ibg001 — Tue, 19 Jan 2010 14:35:31 GMT

Finally a new version of BM-link has been released to support mac os 10.6 and iTunes 9 and B&O has confirmed.

http://www.odlund.se/bmlink/download.html

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

cooldude — Sun, 17 Jan 2010 14:15:17 GMT

The software is still in a testing fase, but you can contact the writer (member PhilLondon) directly for more information.

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

kraendavid — Sun, 17 Jan 2010 05:02:09 GMT

Great application I must say. My first impression is that it is even better then the old BMLink written by odlund. However it has major problem: it is only a demo working for 1 hour :(. Is it possible to buy a non-demo version - or is it still to unstable to run for longer periods than that (I haven't had any problems with it).

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

cooldude — Sat, 16 Jan 2010 10:58:14 GMT

kraendavid:

Hi,

Does this new software replace the old BMLink? After having upgraded to SnowLeopard the BMLink does not work properly anymore. Can I, using this new software, remote control iTunes with my beo4 like I could with BMLink? Where can I find this new piece of interesting software?

The linkplayer software is written by one of these forums members, PhilLondon and you'll find a link for a trial version on following website http://web.me.com/philrobin/LinkPlayer/Linkplayer.html

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

kraendavid — Sat, 16 Jan 2010 04:02:50 GMT

Hi,

Does this new software replace the old BMLink? After having upgraded to SnowLeopard the BMLink does not work properly anymore. Can I, using this new software, remote control iTunes with my beo4 like I could with BMLink? Where can I find this new piece of interesting software?

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

cooldude — Fri, 15 Jan 2010 15:04:11 GMT

Hi Philondon,

Finally got hold of a PC2 unit, last week ... and downloaded your software.

Took me all evening last night to connect it all up and install and config the software.
After a few hassles (bad cable) and a few changes of the config options it now works with my beosound.

Have not tried the full screen option or extras like plex yet (that will be later this week) but works (so far) flawless with itunes. Impressive.

Thanks so much for this ....

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

Marc — Thu, 14 Jan 2010 10:32:04 GMT

Hi Jan,

many thanks for you help but the issue has already been resolved with Philip by email.

Marc

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

elephant — Wed, 13 Jan 2010 15:41:24 GMT

Hi Marc, I cna try to help you, or you could email Phillipe directly which is his preference as the LinkPlayer software is still beta.

However it would be helpful if you could you please describe your layout a bit more?

Do you have an Audio Master ? You say "the B&O sound system" but then you mention "Beosystem 3" which I am guessing would be classified as a Video Master.

Is the BeoPort connected via MasterLink to the BeoSystem 3?

Do you have any speakers attached to your Beoport? And does the BeoPort have an IR eye attached?

Did you change the Options settings on any of the components?

Re: Snow Leopard - Update: BM-Link not 100% compatible. Don't upgrade yet!

Marc — Wed, 13 Jan 2010 07:26:19 GMT

I have followed the instructions but I can not distribute music from my mac to the B&O sound system. Beoport ist connect to Beosystem 3. What am I doing wrong?