General Forum

Re: Clock on Beolab 3500

Keith Saunders — Fri, 08 Feb 2008 03:33:10 GMT

Well Peter, your last answer is almost certainly the piece of data which tells us the cause of your problem, i.e. your unit is running version 1.0 of the software, let me explain

The Beolab 3500 was first released as the LCS9000 with version 1.0 software, then the name was changed to Beolab 3500 with no changes to the unit or software. At that time it was sold as a MCL (Master Link Control) interface only product, yet from day one hidden behind a black plug was a Masterlink socket which could be switched on with a simple Service Menu command. As many dealers soon found out, using the Masterlink with version 1.0 software had its limitations because not all Masterlink commands worked.

With the introduction of software version 2.0 it provided full Masterlink functionality, plus timer functions as well as displays like DTV

So, if you were to switch your Beolab 3500 to MCL and connect it directly to the MCL (via the speaker sockets to din cable) of your 6500 I think you will find that you would then get the clock, subject to the clock being setup on the 6500

So, when you previously said that you think you saw the clock work when you first had the unit, I expect this was when it was connected to the MCL.

As you have a Lexcom system which goes via a converter, then if you want the full Masterlink functionality and clock, then I suggest you upgrade the software of the Beolab 3500. I have previously written an FAQ on how to do this upgrade which is HERE

Re: Clock on Beolab 3500

pgerell — Thu, 07 Feb 2008 12:27:51 GMT

Yes I did, but thanks anyway.

When I set it to Clock1 or Clock2 I get the colon separator but no hour or minute digits.

/Peter

Re: Clock on Beolab 3500

Keith Saunders — Thu, 07 Feb 2008 11:58:46 GMT

Yes, Beo-ap is correct, I am assuming you did have the clock switched on

Re: Clock on Beolab 3500

beo-ap — Thu, 07 Feb 2008 11:50:38 GMT

I had the same "no clock" problem with my 3500, though my set up is ML only. Some one on the old forum sent the following instructions and it solved my problem:

You have 3 options for the clock display of a BL3500.

NO CLOCK - no time indication - on standby just the red dot and when playing just the source is shown
CLOCK.1 - on standby, the time is shown. When playing there is a permanent display of the selected function - use this if you have no clock in your audio or video master

CLOCK.2 - (factory default) on standby, the time is shown.When playing - time is on, except briefly when you when operate a function locally or on the remote control

To change the selected clock function:

a. Keep your finger on the TIMER key, while pressing the MUTE key briefly, several times.
b. The display shows a cue for the current setting.
c. Touch MUTE again, and the cue in the display changes.
d. Keep touching MUTE this way until the cue changes to the setting you want.
e. Then let go of both keys.

Hope this helps.

Re: Clock on Beolab 3500

pgerell — Thu, 07 Feb 2008 10:51:27 GMT

I have now tested with a direct ML-cable between the two units. Still no clock.

My SW is of version 1.0.

/Peter

Re: Clock on Beolab 3500

kallasr — Thu, 07 Feb 2008 03:57:14 GMT

Daniel:
pgerell:

I have a LexCom Home network in my house that is able to carry the masterlink signals
Could this be the problem?

Not sure if this will help, but I use the Lexcom cables - ethernet to masterlink - with my Beolab 3500 and Ouverture/BV 3-32 setup. As a hub a ML distribution box is used, no Lexcom devices.

My clock on the BL 3500 works just fine.

Ralf

Re: Clock on Beolab 3500

Keith Saunders — Thu, 07 Feb 2008 03:40:27 GMT

Quim43,

You statement is true if you have software version 2.0 or above. If it is below this version, then "Menu" is pressed once.

The reason is that Version 2.0 introduced the "Timer" menu.

Re: Clock on Beolab 3500

Quim43 — Thu, 07 Feb 2008 02:51:03 GMT

I checked the version of my 3500 right now. If Menu,0,0,Go doesn't work, then press Menu,menu,0,0,Go, and it will appears.

Cheers

Re: Clock on Beolab 3500

Keith Saunders — Thu, 07 Feb 2008 02:17:51 GMT

Daniel, you could be correct. I do not know much about the Lexcom system, but I think the best way to determine if it is the cause is to take it out of the circuit.

Peter, I would suggest taking the Beolab 3500 to within direct Masterlink cable length from the 6500 and testing it again.

You can check the software version with a Beo4 following teh instructions in my FAQ, but using "GO" instead of the play button

Re: Clock on Beolab 3500

Daniel — Wed, 06 Feb 2008 17:18:23 GMT

pgerell:

I have a LexCom Home network in my house that is able to carry the masterlink signals

Could this be the problem?

Re: Clock on Beolab 3500

pgerell — Wed, 06 Feb 2008 16:26:07 GMT

I'll try to check the software version tomorrow. Unfortunately my Beolink 1000 broke recently. Do you know how to get the version with a Beo4, Beolink 5000 or a MCP 5500?

I have no other ML products connected at the moment. The reason I use ML instead of MCL is that I have a LexCom Home network in my house that is able to carry the masterlink signals but not MCL.

Thanks

Peter

Re: Clock on Beolab 3500

Daniel — Wed, 06 Feb 2008 15:17:05 GMT

By the way Keith, next week I will take mine BL 3500 to service. If you remember, the two buttons doesn´t work. I removed the display as you said and it seems to be some problem with the small rubber buttons just under the plastic dispaly cover. I leave it to the service department.

Re: Clock on Beolab 3500

Keith Saunders — Wed, 06 Feb 2008 14:07:28 GMT

True Daniel, but I am assuming this is not a new Beolab 3500, but once we know the software version, the picture will become clearer.

Re: Clock on Beolab 3500

Daniel — Wed, 06 Feb 2008 13:29:11 GMT

Keith Saunders:

If you don't have other Masterlink products, why do you have a converter ?

New BL 3500´s doesn´t have MCL.

Re: Clock on Beolab 3500

Keith Saunders — Wed, 06 Feb 2008 13:19:04 GMT

Peter,

Is the Beolab 3500 and the 6500 in the same room ?

What version of software is running on your Beolab 3500. To see how to check look at my FAQ on the subject HERE

Also do you have other Masterlink products connected, if so what are they ?

If you don't have other Masterlink products, why do you have a converter ?