General Forum

Re: Fault: BeoSound 4 shutting down.

Tue, 08 Jan 2008 13:23:02 GMT

My BS4 isn't shutting down at the service centre. It appears that its a problem external to the BS4.

Suspicion is pointing towards the Apple Airport Express connected to the A.AUX of the BS4 for listening iTunes causing problems or maybe a masterlink problem. ????

to be continued

Re: Fault: BeoSound 4 shutting down.

Mon, 07 Jan 2008 09:13:17 GMT

I've read about BS4 faults on this forum, I have to agree with Dave on this one.

Re: Fault: BeoSound 4 shutting down.

Alex — Mon, 07 Jan 2008 05:50:48 GMT

Dave:
Do you own one? We had plenty of issues, and i continue to read in forums about bs4 failing, and having some sort of problem

No, I don't own one, but I have heard nothing about build quality issues with the BeoSound 4. If there were any, I would have heard about them...

Re: Fault: BeoSound 4 shutting down.

Dave — Sun, 06 Jan 2008 18:46:01 GMT

Alex:
What do you mean issues? There aren't really any 'issues' with the BeoSound 4.

No product will ever have 100% reliability rate, there will always be a few units produced with issues. As far as I'm aware, the BeoSound 4 doesn't have a 'high' failure rate. I always tend to think o them as being quite robust and reliable actually...

Do you own one? We had plenty of issues, and i continue to read in forums about bs4 failing, and having some sort of problem

Re: Fault: BeoSound 4 shutting down.

Sun, 06 Jan 2008 11:24:16 GMT

I dropped mine off at the dealers yesterday for the service guys to test & fix.

Re: Fault: BeoSound 4 shutting down.

Alex — Sun, 06 Jan 2008 04:37:45 GMT

What do you mean issues? There aren't really any 'issues' with the BeoSound 4.

No product will ever have 100% reliability rate, there will always be a few units produced with issues. As far as I'm aware, the BeoSound 4 doesn't have a 'high' failure rate. I always tend to think o them as being quite robust and reliable actually...

Re: Fault: BeoSound 4 shutting down.

Dave — Sat, 05 Jan 2008 22:23:59 GMT

We chose to buy a bs4 with the plan to keep it for many years, but with the issues bs4 has, i'm worried it won't last. Luckily after a few exchanges under warranty our current unit hasn't faltered. Why are there so many issues with this model?

Re: Fault: BeoSound 4 shutting down.

Sat, 05 Jan 2008 10:08:24 GMT

It took 23 mins to shut down this time. The glass slides up before the screen goes blank. If I press CD on the BoeSound 4 the display shows the CD name but the CD doesn't spin. I have to press power OFF then CD for it to start again.

Re: Fault: BeoSound 4 shutting down.

Sat, 05 Jan 2008 09:26:03 GMT

Sure is. Looks like I will have to disconnect it and return it. What a pain.

Re: Fault: BeoSound 4 shutting down.

Craig — Sat, 05 Jan 2008 08:59:28 GMT

Richard, is it still under warranty? If so I would get straight on the phone to you dealers.

Craig

Re: Fault: BeoSound 4 shutting down.

Sat, 05 Jan 2008 08:43:28 GMT

Its happened again when listening to A.AUX.

Fault: BeoSound 4 shutting down.

Sat, 05 Jan 2008 08:42:53 GMT

After approx 15 mins of playing a CD my Beosound 4 died with nothing displayed on the screen. Not even the power light was on. I unplugged it for 5 mins and it came back to life. I will report back....