https://archivedforum.beoworld.org:443/forums/13.aspxThe main Meeting Place for BeoWorld members, and the place for General Questions, Answers and things to say! If you have any questions about anything Bang &amp; Olufsen related - please ask. If you have anything to say - please tell!enCommunityServer 2008 SP2 (Build: 31104.93)https://archivedforum.beoworld.org:443/forums/thread/69323.aspxWed, 05 Dec 2007 04:06:02 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:69323meandmyshadow0https://archivedforum.beoworld.org:443/forums/thread/69323.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=69323In the UK the warranty is 2 years, the&nbsp;fault you&#39;re describing&nbsp;is unlikely to be covered but a new cable is about &pound;20.&nbsp; Whether your dealer charges anything for labour to do the repair I couldn&#39;t say.<div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/69297.aspxWed, 05 Dec 2007 02:12:18 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:69297Joe0https://archivedforum.beoworld.org:443/forums/thread/69297.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=69297I think most of the dealers are pretty good about exchanging A8s. If you are honest and friendly, they will probably do it without thinking twice, even if no proof of purchase.<br /><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/69243.aspxTue, 04 Dec 2007 17:44:52 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:69243Ilikehifi0https://archivedforum.beoworld.org:443/forums/thread/69243.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=69243<p>Thanks Russ - I really appreciate knowing this as I was about to dissect them!</p><p>The A8s were a gift (UK), under 3yrs old and I have all the packing, but sadly no receipt so no proof of purchase. I will contact a dealer anyway, to see if they are prepared to help me out. Fingers crossed!<br /></p><p>The only abuse they suffered is being loved so much they were used daily :-) [and I miss them a lot.] I treated them very carefully, being sure not to bend the wires near the jack plug or kink them, but as with many headphones of this ilk the supplied wires are insubstantial so it was kind of inevitable they would go with daily use. <br /> </p><p>&nbsp;<br />Cheers, Paul <br /></p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/68640.aspxSun, 02 Dec 2007 23:14:28 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:68640Russ0https://archivedforum.beoworld.org:443/forums/thread/68640.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=68640<p>Hi Paul,</p><p>&nbsp;</p><p>The A8&#39;s are covered by a 3 year exchange warranty.&nbsp; Any dealer can perform the swap.&nbsp; If the A8&#39;s are over 3 years old, or might have suffered &#39;abuse&#39; then, in the US, any B&amp;O dealer can exchange them for $60 plus tax, and shipping (as applicable), something similar ought to be in effect elsewhere in the world.</p><p>&nbsp;</p><p>If you need any personal attention, let me know.</p><p>&nbsp;</p><p>Russ&nbsp;</p><div style="clear:both;"></div>https://archivedforum.beoworld.org:443/forums/thread/68623.aspxSun, 02 Dec 2007 19:08:45 GMT41a2a90c-3a1e-4bd3-b144-3883695a7f38:68623Ilikehifi0https://archivedforum.beoworld.org:443/forums/thread/68623.aspxhttps://archivedforum.beoworld.org:443/forums/commentrss.aspx?SectionID=13&PostID=68623<p>I have some of these really great headphones, but the measly cable has an intermittent connection (break) right near the jack. Before I attempt to repair, can anyone tell me what the cable is like inside, and suggest a good replacement plug that is a good quality and fit for the cable? </p><p>&nbsp;</p><p>Best Regards,</p><p>Paul&nbsp;</p><div style="clear:both;"></div>