General Forum

Re: Bad service bad quality

symmes — Sun, 01 Jan 2012 14:43:11 GMT

@ bentleyman

But YOU must admit you created this thread out of nothing, or at least out of a poor Google translation of a guy's first post.

Guaranteed

Re: Bad service bad quality

Bentleyman — Sun, 01 Jan 2012 12:38:11 GMT

@ moxxey

It's easy to say there's no problem - when u aint yourself got any problem...

But if you had spent £5k, £10k, £15k++ of your own, hard earned dosh and all you had were continual problems ~ problems they couldnt even sort out at the dealer or even making visits to your home, you'd soon change your tune.

Guaranteed

Re: Bad service bad quality

moxxey — Sun, 01 Jan 2012 10:32:43 GMT

Tod Daniel:

....my toys....

That sums up everything I need to know about how you view your products.

Re: Bad service bad quality

moxxey — Sun, 01 Jan 2012 10:29:49 GMT

Tod Daniel:

Sorry guys, but I have no faith in Made in China for the premium market.

There's no reason for this than some kind of Asian xenophobia. As I've said many times, you don't see the likes of Apple saying that their products would be so much beter.....if only they were made in Denmark!

Chinese manufacturers simply produce, to your exact spec, what you tell them to produce. They don't use materials you've not specified or, say, a rubber which is sub-standard.

Chinese manufactured products which do not last the test of time are NOT problems from the manufacturing process (if they were, the producer woul quickly switch suppliers), they from the SPECIFICATION supplied in order to reduce costs as much as possible - there's a very good reason why your Sony TV now costs £499. To get it produced for £499, corners have to be cut. That's the problem, not the manufacturing process.

The problem with us consumers is, generally speaking, we all want to pay as little as possible, but demand high quality products in return. There has to be a trade-off somewhere.

As for this "made in Italy" statement - I buy hand made shirts from Italy. They are always later than they specify, there are certain periods of the year where the Italian factories are shut for weeks (Christmas, first week Jan, August etc) and, looking at the best shirts from the likes of Brioni, the buttons come loose quite quickly as they are hand stitched. The amount of shirts I've taken to my local tailor is quite unbelievable. Once he had to stitch six buttons back on.

Ironically you'll find that most fashion brands now manufacture in China. Armani do, D&G will produce some product over there, too, much like B&O do with their cheaper products, such as the BS8.

And I love my BS8.

Re: Bad service bad quality

beamve — Sun, 01 Jan 2012 09:39:22 GMT

This is just what i ment. You have your eyes open.

Regards

Re: Bad service bad quality

Tod Daniel — Sun, 01 Jan 2012 09:29:20 GMT

Thanks for that Chris. Yes the screen is coming unstuck from the plastic housing very bad as I look after my toys so much!

Re: Bad service bad quality

Chris — Sun, 01 Jan 2012 09:23:00 GMT

Your Macbook was made in Shanghai China, and the Air is made by ASUS.

Re: Bad service bad quality

Tod Daniel — Sun, 01 Jan 2012 09:12:13 GMT

Can you really see the Made in China Made for Profit B&O stuff like BS8 lasting for 15 years? 2 or 3 if we are lucky. It's very sad in today's world that quality is worse than decades ago!

I makes me smile when I look at fashion icons like Dolce & Gabbana who actually own their one and only factory in Italy and employ humans to stitch the bottons on the shirts by hand. I've got to say, their quality and attention to detail is superb! This is what B&O uaed to be like. Now I think of them as a practically bankrupt company who are trying in anyway to bring in ther money just to survive.

Sorry guys, but I have no faith in Made in China for the premium market. My experience is that it just does not last. Its made for the throw away generation. Even my beautiful MacBook is starting to wear at only 18 months! Oh how I miss the days when a product would last a good 10 years or more!!!

Re: Bad service bad quality

beocool — Sun, 01 Jan 2012 08:39:48 GMT

moxxey:
Yes, I can safely say I've had to take two new Panerai watches back for a minor fix. Nothing is perfect, even if you think they should be (for the price). The problem is, the more you spend on something, the higher your expectations and the more likely you'll be disappointed.

The crown of my Panerai broke off after about 11 months... Of course it was replaced under warranty. They did a splendid job and I got it back much earlier than expected. Still, I like the watch less than before...

Re: Bad service bad quality

beocool — Sun, 01 Jan 2012 08:35:00 GMT

beopuig:
Eventually, some of them will manage to get one but first they have to last at least those 15 years and I am afraid that with the current flimsiness of many of beo products, only a minority of them will reach this status that so far is only reserved to the old fashioned and sturdy BangOlufsen products.

And apart from the build quality there are the software issues...

Re: Bad service bad quality

Nickyg63 — Sun, 01 Jan 2012 06:36:11 GMT

moxxey:

Chris:

I've come to the conclusion that if you buy Panerai etc you are getting something gorgeous and exclusive. Sometimes you have to phone up the dealer and get issues sorted

Yes, I can safely say I've had to take two new Panerai watches back for a minor fix. Nothing is perfect, even if you think they should be (for the price). The problem is, the more you spend on something, the higher your expectations and the more likely you'll be disappointed.

Thats true that, have ever been on cheap holiday and it was one of the best you have had??

Re: Bad service bad quality

beopuig — Sun, 01 Jan 2012 06:09:37 GMT

Certainly, it is clear that there's "something" different between 90's products and current beo stuff. 90's products have, let's say, some sort of soul that they have adquired through the years. It takes at least 15 years for a beo device to get a soul. Current products are still too new, too young for such an important thing like a soul. Eventually, some of them will manage to get one but first they have to last at least those 15 years and I am afraid that with the current flimsiness of many of beo products, only a minority of them will reach this status that so far is only reserved to the old fashioned and sturdy BangOlufsen products.

Re: Bad service bad quality

moxxey — Sun, 01 Jan 2012 04:28:36 GMT

Chris:

I've come to the conclusion that if you buy Panerai etc you are getting something gorgeous and exclusive. Sometimes you have to phone up the dealer and get issues sorted

Yes, I can safely say I've had to take two new Panerai watches back for a minor fix. Nothing is perfect, even if you think they should be (for the price). The problem is, the more you spend on something, the higher your expectations and the more likely you'll be disappointed.

Re: Bad service bad quality

Chris — Sat, 31 Dec 2011 19:25:04 GMT

I've come to the conclusion that if you buy B&O/Aton Martin/Panerai etc you are getting something gorgeous and exclusive. Sometimes you have to phone up the dealer and get issues sorted, but evertime you walk in you can be rest assured you have the best performing best looking gear on the planet. And i'm the biggest complainer i know.

ps the Beo6 is flimsy compared to the Beo4 which i wish they had just modernised.

Re: Bad service bad quality

Hungedu — Sat, 31 Dec 2011 18:14:34 GMT

I, too had many B&O products from the early to mid 90s, including an Avant television. All those products worked well. My Avant never suffered a glitch. Like the other customer, I upgraded to a BV7-55 and sold my trusty Avant. The BeoVision 7-55 has been an excellent television with no trouble. Any issues I experienced were due to faulty HDMI cables from Wal-Mart. No regrets!